Australia
9th April 2024
Service Works Global Turns 30
Established in April 1994, the business has gone from strength to strength under CEO Gary Watkins, and with parent company Addnode Group since 2017.
2nd December 2022
How to Utilise Software to Create Energy Efficient Buildings
We speak to Energy Manager Magazine about the use of building management systems combined with CMMS will help businesses bring down their energy usage, benefitting business costs and aligning with ESG principles.
11th November 2022
How Will CMMS Systems Advance to Assist FM Delivery?
We speak to FM Director magazine about how CMMS requirements have gone beyond purely asset management, with huge scope now for smart technology integration.
25th October 2022
The Digital Twin Journey Webinar
Join SWG, the IWFM and Microsoft on 2 November for an hour’s webinar addressing the practical considerations of digital twins, and providing guidance for those looking to unlock the benefits.
20th October 2022
Leveraging Technology to build Sustainable Higher Education Estates
SWG shares insight on why successful implementation of CMMS software can help increase sustainability, with a focus on higher education institutions.
6th October 2022
Smart Buildings – How To Capture Data and Integrate systems
As smart buildings grow in popularity, the next hurdle for users to overcome is understanding what data is necessary to capture, how to utilise it, and how to integrate it with existing software.
3rd October 2022
How Virtual Models Can Be Used For FM
We speak to Facilitate magazine about how FM can play a valuable support role to marketing and IT when creating a virtual model of facilities.
28th September 2022
Digitising for Optimal Building Performance: SWG at the Smart Buildings Show
Speaking in the Connected Management theatre, SWG will be sharing expert insight into how FMs can optimise intelligent buildings using FM software and integration: making them more economical for owners as well as more functional and safer for occupiers.
20th September 2022
Service Works Global Recognised in the 2022 Gartner® IWMS Market Guide
Corporate real estate leaders can use insights from this IWMS market guide for capital project, space, building, sustainability and real estate portfolio management.
22nd August 2022
SWG Celebrates ISO and Microsoft Recertification
SWG celebrates renewing ISO 9001 (quality management) and ISO 27001 (Information security management) certifications, as well as its Microsoft Gold Partner status.
6th July 2022
New Guide: Quick Good Practice Guide to Selecting FM Software
Different software has different strengths, so it’s important to find the one that meets your unique organisational requirements. Download this short guide for advice on the process.
14th April 2022
SWG recognised as Specialist IWMS Platform Provider
SWG’s QFM software has been recognised by Verdantix as the market leader for maintenance and asset management functionality.
8th April 2022
Creating Smarter Spaces at Total Facilities with SWG
Visit SWG at stand E8 for market-leading CMMS, BIM and PPP performance management software.
7th April 2022
SWG Newsletter April 2022
New FM resources for April: QFM software updates, case studies, webinars, events and articles.
4th March 2022
FM Tech Survey 2022 – Top Trends
Analysis of SWG’s FM Tech Survey 2022 in partnership with FMJ. Read about the top trends including space management, sustainability and visualisation.
25th February 2022
Enhancing Energy Management with CAFM
SWG’s CEO Gary Watkins speaks to Maintenance and Engineering magazine about how CAFM is helping organisations improve their energy management.
15th February 2022
Educational FM Insight from Dean Close School
Read how prestigious UK day and boarding school is using QFM software to improve compliance, reduce costs and manage work more effectively.
28th January 2022
The Role of BIM and Digital Twins in the Repurposing of Workplaces
How technologies such as BIM and digital twins can provide an all-important factual grounding for workplace change strategies.
14th October 2021
Helping Universities Bridge the Finding Gap
Read SWG’s guidance to help facility management teams meet the challenges in maintaining campuses on limited resources and getting ready for the 2022 intake.
3rd August 2021
Making Data Work Harder for FM – How to Transition from Spreadsheets to CMMS Software
This guide provides tips on what to consider before CMMS purchase and the steps involved in getting a new system successfully up and running.
11th June 2021
SWG Newsletter June 2021
We’re pleased to share with you an update in this newsletter below on how Service Works Global is working to help facilities management professionals across the world.
7th June 2021
QFM and Aged Care: Investigating the Royal Commission’s Report
SWG has published a new guide looking at the challenges that aged care FM teams face and how a CMMS like QFM software makes it easier to respond to them.
1st June 2021
QFM Software Supporting the National Oceanography Centre
Read how NOC is using QFM CMMS software to manage assets, maintenance and bookings, as well as helping maintain ISO compliance.
11th May 2021
Mighty FM and PPP Performance Management with QFM
How service provider Mitie is using SWG’s QFM software to manage FM across 32 education and healthcare PPP contracts.
27th March 2021
QFM Supports Innovation and Growth at Curtin University
How QFM is supporting innovation and expansion at this modern, forward thinking university.
19th March 2021
Service Works Global & Symetri Become the First Platinum + Patrons of the UK BIM Alliance
Service Works Global and Symetri (both part of the Addnode Group) join the UK BIM Alliance as Platinum + patrons.
16th March 2021
Technology ‘Need to Knows’ for the Modern FM
Based on the questions we’re asked most often, the Guide covers an overview of asset management, building information modelling (BIM), sensors and CMMS.
19th February 2021
Southern Health NHS Foundation Trust – Leveraging QFM Software to Support Estate Services
How Southern Health NHS Foundation Trust chose QFM CMMS software to help ensure the ongoing provision of high-quality health services.
28th January 2021
BIM and its Worldwide Status
SWG’s Samantha Fuller talks to Facility Perspectives magazine about BIM’s growing importance and adoption in FM.
21st October 2020
Digitising Existing Buildings – New Webinar Series
Why digitise? The industry is moving towards reliance on digital information – join our webinars to learn how you can digitise your buildings.
13th July 2020
Australia More IoT Focused Than International FM – New Research Released
The results of this year’s FM Tech survey have been insightful, particularly in showing the similarities and differences in FM across the world.
2nd July 2020
Service Works Global Extends Market Share With Addition of Excitech’s CAFM Business
Excitech, an Addnode Group company and the UK leader in technology and services for the construction and manufacturing sectors, today announced it will be transferring its CAFM business unit to Service Works Global.
1st July 2020
Service Works Global Awarded ISO Accolade for Quality and Information Security
Service Works Global has again been awarded ISO certifications 9001 for quality management, and 27001 for information security management.
13th May 2020
Returning to Work Safely with SWG
SWG announces launch of three new software applications specifically to help organisations smoothly plan and manage a return to work in compliance with new COVID-19 health and safety requirements.
10th May 2020
FM Tech Survey 2020 Results
Where is the untapped potential in FM? Read the FM Tech Survey 2020 Results for Asia Pacific to find out more.
18th February 2020
Tech in FM Survey – Have Your Say and Win $500
Service Works Global launches the FM Tech Survey 2020 in partnership with leading journals to assess the landscape of the rapidly evolving industry.
4th November 2019
Are You Ready For BIM? New Guidance Released by SWG
SWG has authored a new white paper that will help facilities managers understand if BIM is right for their organisation, and how to undertake the process.
22nd October 2019
BIM: The Great FM Divide
Gary Watkins, CEO of SWG, provides an update on building information modelling (BIM) and looks at the new technology that’s making it easier for FMs to use.
6th September 2019
Service Works Global Awarded Double ISO Accreditation for Third Year Running
SWG has once again been awarded ISO accreditation for its information security and quality management, proving the company’s continued strength and reliability in its software, services and operations.
4th July 2019
SWG Unveils New BIM Tech at Facilities Show
Service Works Global debuted its new virtual reality (VR) BIM tool at Facilities Show, which allows visitors to ‘walk though’ a building using a VR headset.
10th June 2019
New e-Book Provides Crucial Insight Into BIM
Service Works has introduced its new BIM e-Book which discusses the present and future roles of BIM for FM.
29th May 2019
Port Phillip Prison Adopts QFM Software
Port Phillip Prison has adopted SWG’s P3rform Software to maintain professional standards at its maximum security facility in Victoria, Australia.
30th April 2019
Pymble Ladies’ College Incorporate QFM Software
How Pymble Ladies’ College is using our QFM app to improve FM across its 55-acre site
19th March 2019
5 Reasons Why FM is Not Just an “Operational Expense”
Featured in FM Magazine, SWG discuss why FM is not just an ‘operational expense’, and why board executives must recognise the value the FM profession brings.
13th March 2019
Better with BIM
BIM is growing in importance throughout Australia and 52% of FM professionals believe it will be a key technology. Ask SWG about QFM BIM Software at Total Facilities 2019.
22nd February 2019
New Case Study – Plenary and Queensland Schools
How Plenary Schools is managing 10 new schools across Queensland using Service Works’ software, improving reporting, transparency and usability.
8th February 2019
Supporting Aged Care Through Technology-led FM
Aged care facilities are in danger of failing our elderly at a time when more of the population than ever is greying – Samantha Fuller talks to Facility Perspectives magazine on how FM technology can help.
8th February 2019
SWG Live at Total Facilities 2019
The SWG team will be showcasing QFM and P3rform software to demonstrate how FMs can achieve high performing facilities with a return on investment of less than 18 months.
23rd January 2019
Increasing Performance Through Integrated Payment Mechanisms
Samantha Fuller and Nia Swift of SWG talk to FM magazine: how using integrated payment mechanisms can improve operational performance in PPPs.
5th December 2018
Service Works Global Announces Further Expansion in FM and PPP Arena
Service Works Global (SWG) announces merger with the FM division of its Scandinavian sister company, Symetri.
25th September 2018
New PPP Case Studies – Single LEAP and Eastern Goldfields Regional Prison
Two new case studies looking at how SWG clients use P3rform to manage their PPP O&M projects are now available online.
5th September 2018
PPP Awards Nominations Awarded to Service Works Global’s Clients
Three SWG clients, all using P3rform PPP O&M Software, have been nominated for their outstanding achievements and contributions to PPPs.
25th May 2018
SWG Solves the Challenges of Complex Linear Assets with New Release
SWG has announced the release of pioneering new software functionality to improve the reliability, safety and cost of infrastructure networks.
17th May 2018
QFM Online Demonstration – APAC
Have you seen what’s new in QFM? Sign up for our complimentary 30 minute webinar for a demonstration of how our new functionality can make your life easier. The webinar will include: Asset lifecycle Linear asset management BIM Mobile app configuration and customisation Demos will run daily from Monday 21 May to Thursday 24 May […]
17th May 2018
QFM Express Training June – APAC
Following the successful introduction of online QFM training for our existing clients, SWG is offering new dates and courses for June.
28th March 2018
QFM User Group – Asia Pacific
We would be delighted if our clients can join us on the morning of Thursday 12th April for our QFM User Group Conference, including a networking lunch.
28th February 2018
Stay at the Forefront of FM Innovation – Service Works Global at Total Facilities 2018
SWG will be joining a league of innovators exhibiting at Australia’s leading facilities and workplace event, Total Facilities: 18th – 19th April 2018.
25th January 2018
How is Technology Affecting FM? SWG and FMJ Launch New Survey
Your responses to this survey will help to provide analysis and insight into the use of technology within the FM industry, so your input is vital.
29th November 2017
Top Tech Trends for FM – 2018
Service Works Group (SWG) takes a look at the technology trends and advances facilities managers can expect in 2018 and beyond.
28th November 2017
A Quick Guide to Sensors – New White Paper
SWG has published a new white paper to assist FMs looking to make the transition to using sensors in their facilities.
20th November 2017
Forward With BIM
The value of BIM to facilities management is becoming more widely understood – SWG’s CEO discusses BIM with FMJ.
9th November 2017
Corporate Office FM Specialist, Anabas, Selects QFM Software
Leading FM specialist, Anabas, has contracted with SWG to implement a fully integrated suite of web-based management software tools, providing unparalleled control and monitoring of its facilities and operations.
8th November 2017
Webinar – Selecting FM Software – BIFM & SWG
Hosted by BIFM and Service Works Group, this webinar will explain the essentials for planning, selecting and implementing a new FM software application.
6th November 2017
BIFM Partners With SWG to Launch Good Practice Guide
The BIFM has published a revised Good Practice Guide to Selecting FM Software, in partnership with software specialist, Service Works Group.
25th October 2017
Meeting the FM Challenge at the World’s Largest Cricket Stadium
Melbourne Cricket Ground chooses QFM facilities management software to manage the largest sporting stadium in the Southern Hemisphere.
5th September 2017
The PPP Industry in Transition – New White Paper Release
The Public-Private Partnership (PPP) industry is changing and in order to ensure long term project success a new operational approach is required, says PPP consultancy and software specialist, Service Works Group.
1st August 2017
Addnode Group Acquires Service Works Group
With over 1,000 client sites across the globe, SWG will continue to design, develop and support QFM and P3rform, its market leading Facilities Management and PPP performance software applications, across the globe.
11th July 2017
Mobile, Automation and AI at Facilities Show 2017
Watch a video of Service Works Group at Facilities Show 2017 and catch up on the latest FM technology trends.
18th April 2017
Verdantix Names Service Works as a Smart IWMS Innovator
Service Works Group has been named as a top innovator by independent research and consultancy firm, Verdantix, in its new report “Smart Innovators: Integrated Workplace Management Systems”.
9th March 2017
SWG Named in Gartner’s IWMS Market Guide
World-leading technology research and advisory company, Gartner, has named Service Works Group a Representative Vendor in its February 2017 Market Guide for Integrated Workplace Management Systems.
17th February 2017
Transformative Technology for Healthcare Estates: New White Paper
Service Works launches new white paper, ‘Optimisation of Healthcare Estates Through Technology’, exploring how digitisation is at the heart of promoting patient-centric healthcare.
16th February 2017
Service Works Welcomes New Group CIO to Board
Service Works Group has announced the appointment of new board member, Richard Newell, as Group Chief Information Officer.
16th February 2017
CAFM in Healthcare – A Big Opportunity
Service Works’ CEO, Gary Watkins, guest blogs for The Facilities Management Forum on the challenges facing healthcare and how CAFM software solutions can help overcome these.
8th February 2017
SWG Supporting Digital Transformation in FM
Service Works Global is proud to be sponsoring the Digital Technology sessions at the FMA’s National Summit in Sydney – ‘Supporting Digital Transformation in FM’
1st December 2016
Facility Management Magazine & Service Works Global Launch Annual FM Software Survey
Our new survey, in partnership with Facility Management Magazine, aims to find out how technology is affecting FM across the Australian region.
11th November 2016
Securing Success for PPP Contracts in their Operational Phase – New Insight from the CCPPP and Service Works
A review of the key challenges at the operational phase of a PPP and examines solutions for addressing them, focusing on creating strong and enduring relationships between the public and private sector stakeholders.
28th October 2016
Service Works Global Appoints New General Manager
“Kyle’s diverse technical expertise and his holistic viewpoint make him the ideal candidate to head our Canadian operation; we are confident of the future of the business under his remit.”
24th October 2016
Top Tech Trends for FM – 2017
Service Works predicts ten technology trends that facilities managers can expect to plan for in 2017, including mobile, IoT and wearables for FMs.
21st September 2016
Service Works Awarded Prestigious ISO Certifications for Information Quality & Data Security
Service Works has been awarded ISO 9001 and ISO 27001 certifications for its commitment to excellence in quality management systems and information security management.
1st September 2016
QFM Achieves Olympic Standard at the Pan Am Games
Case study: how QFM software helped to provide seamless delivery of services at the Pan Am Games, resulting in Olympic standard facilities management.
13th July 2016
Performance Management Software Supports Availability of Medical Equipment in Canadian PPP Contract
SWG has been awarded a new contract to provide P3rform software to manage maintenance of medical equipment under a Canadian PPP (public-private partnership) contract.
13th July 2016
Video: Service Works Discusses FM Trends at the Facilities Show 2016
Service Works’ Director Mark Kirkham speaks to PFM at the Facilities Show about how FM technology such as Self-Service and QFM Mobile can help meet the growing demands of the FM sector.
7th June 2016
HefmA 2016 – Compassion, Culture & Compliance in Healthcare
An overview of the HefmA 2016 Conference, including the Lord Carter Report, ERIC and how FM software can help with space management and reporting.
28th April 2016
NHS Trusts – The Challenges of Maintenance on an Aging Estate
The challenges of maintenance for NHS trusts, and how QFM facilities management software can deliver optimum value to the estate.
20th April 2016
QFM User Group – Sharing Best Practice and New Functionality
Clients from across Australia both gathered in Melbourne and dialled in for Service Works’ QFM User Group on Friday 8th April. Read an overview of the meeting and request more information.
8th April 2016
Service Works Demonstrates How New Technology Empowers FMs & End Users at the Facilities Show
International FM software provider Service Works Group will be exhibiting at the Facilities Show on stand N1300, demonstrating the latest web and mobile enhancements to its flagship facilities, estates and workplace management software, QFM.
10th March 2016
How is Technology Affecting Facilities Management?
Technology in facilities management- how will 2016 compare to previous years? See our current insight and take our new FM Software Survey to be in with a chance of winning £500 in vouchers.
3rd February 2016
CMMS: Top Five Reasons to Implement a System
Top 5 Reasons to Implement CMMS (computerised maintenance management system) software, including short term benefits and long term ROI.
29th January 2016
Successful FM Software Implementation: Latest Best Practice for Optimum Results
New white paper from Service Works. Download for guidance on implementing CAFM software; from the initial assessment of what is required from the software, through to post implementation and system support.
16th December 2015
Infographic: FM Trends in 2016 and Beyond
Following an industry survey looking at FM Trends for 2016, Service Works has produced an infographic to analyse the results.
9th December 2015
Service Works’ White Paper Helps FMs Bridge the BIM & CAFM Gap
Service Works Group has released a new white paper to help FMs embrace the technology by providing an overview of BIM in relation to FM.
27th November 2015
How FMs use Technology will be the Biggest Challenge in 2016 and Beyond
At one of the UK’s biggest FM webinars this year, jointly hosted by FM software provider Service Works Group and the Facilities Show, a panel of leading lights from the FM profession explored what the future holds for the FM industry in 2016 and beyond.
20th October 2015
Glasgow Caledonian University Takes Control of FM With New Technology
One of Scotland’s largest universities, has selected Service Works Group’s QFM facilities management software, and is using latest technology to give the maintenance team and end-users increased control and visibility of maintenance tasks at the facility.
9th October 2015
Top 10 Emerging Tech Trends for FMs in 2016
Service Works Group (SWG) has released its top 10 predictions in FM technology trends for 2016 and what these mean for facilities managers to remain competitive and relevant as the industry adapts to meet changes in standards and growing demands.
16th March 2015
The Future of Everything
Service Works takes part in an article by FMJ (Facilities Management Journal), asking what industry experts think the workplace of twenty years will look like, and what role CAFM will play.
28th September 2022
How to Ensure Your Facility is Making the Most of its Smart Technology
We recently spoke to the journal PFM on the subject of how FMs must prove that the technology used to run their facilities is working to provide the best outcomes.
1st June 2020
Managing Site-Wide Health and Safety with QFM
How creating schedules by location, rather than asset, can help FMs manage health and safety across their site.
