Another busy year is coming to end; one that has bombarded FM with the possibilities of IoT, AI and digital transformation as a means to solve the increasing pressures of sustainability and budgetary constraints.
With P3 contracts becoming increasingly complex, our GM for North America explains how increasingly accessible tech like AI, IoT and BIM can help during the operational phase.
Leading UK journal i-FM delves into the archives to see what SWG’s story can tell us about how the FM market has changed over time, and where it is likely to head.
Established in April 1994, the business has gone from strength to strength under CEO Gary Watkins, and with parent company Addnode Group since 2017.
We speak to Energy Manager Magazine about the use of building management systems combined with CMMS will help businesses bring down their energy usage, benefitting business costs and aligning with ESG principles.
We speak to FM Director magazine about how CMMS requirements have gone beyond purely asset management, with huge scope now for smart technology integration.
Join SWG, the IWFM and Microsoft on 2 November for an hour’s webinar addressing the practical considerations of digital twins, and providing guidance for those looking to unlock the benefits.
SWG shares insight on why successful implementation of CMMS software can help increase sustainability, with a focus on higher education institutions.
As smart buildings grow in popularity, the next hurdle for users to overcome is understanding what data is necessary to capture, how to utilise it, and how to integrate it with existing software.
We speak to Facilitate magazine about how FM can play a valuable support role to marketing and IT when creating a virtual model of facilities.
Speaking in the Connected Management theatre, SWG will be sharing expert insight into how FMs can optimise intelligent buildings using FM software and integration: making them more economical for owners as well as more functional and safer for occupiers.
Corporate real estate leaders can use insights from this IWMS market guide for capital project, space, building, sustainability and real estate portfolio management.
SWG celebrates renewing ISO 9001 (quality management) and ISO 27001 (Information security management) certifications, as well as its Microsoft Gold Partner status.
Different software has different strengths, so it’s important to find the one that meets your unique organisational requirements. Download this short guide for advice on the process.
SWG’s QFM software has been recognised by Verdantix as the market leader for maintenance and asset management functionality.
Visit SWG at stand E8 for market-leading CMMS, BIM and PPP performance management software.
New FM resources for April: QFM software updates, case studies, webinars, events and articles.
Analysis of SWG’s FM Tech Survey 2022 in partnership with FMJ. Read about the top trends including space management, sustainability and visualisation.
SWG’s CEO Gary Watkins speaks to Maintenance and Engineering magazine about how CAFM is helping organisations improve their energy management.
Read how prestigious UK day and boarding school is using QFM software to improve compliance, reduce costs and manage work more effectively.
How technologies such as BIM and digital twins can provide an all-important factual grounding for workplace change strategies.
Read SWG’s guidance to help facility management teams meet the challenges in maintaining campuses on limited resources and getting ready for the 2022 intake.
This guide provides tips on what to consider before CMMS purchase and the steps involved in getting a new system successfully up and running.
We’re pleased to share with you an update in this newsletter below on how Service Works Global is working to help facilities management professionals across the world.
SWG has published a new guide looking at the challenges that aged care FM teams face and how a CMMS like QFM software makes it easier to respond to them.
Read how NOC is using QFM CMMS software to manage assets, maintenance and bookings, as well as helping maintain ISO compliance.
How service provider Mitie is using SWG’s QFM software to manage FM across 32 education and healthcare PPP contracts.
How QFM is supporting innovation and expansion at this modern, forward thinking university.
Service Works Global and Symetri (both part of the Addnode Group) join the UK BIM Alliance as Platinum + patrons.
Based on the questions we’re asked most often, the Guide covers an overview of asset management, building information modelling (BIM), sensors and CMMS.
How Southern Health NHS Foundation Trust chose QFM CMMS software to help ensure the ongoing provision of high-quality health services.
SWG’s Samantha Fuller talks to Facility Perspectives magazine about BIM’s growing importance and adoption in FM.
Why digitise? The industry is moving towards reliance on digital information – join our webinars to learn how you can digitise your buildings.
The results of this year’s FM Tech survey have been insightful, particularly in showing the similarities and differences in FM across the world.
Excitech, an Addnode Group company and the UK leader in technology and services for the construction and manufacturing sectors, today announced it will be transferring its CAFM business unit to Service Works Global.
Service Works Global has again been awarded ISO certifications 9001 for quality management, and 27001 for information security management.
SWG announces launch of three new software applications specifically to help organisations smoothly plan and manage a return to work in compliance with new COVID-19 health and safety requirements.
Where is the untapped potential in FM? Read the FM Tech Survey 2020 Results for Asia Pacific to find out more.
Service Works Global launches the FM Tech Survey 2020 in partnership with leading journals to assess the landscape of the rapidly evolving industry.
SWG has authored a new white paper that will help facilities managers understand if BIM is right for their organisation, and how to undertake the process.
Gary Watkins, CEO of SWG, provides an update on building information modelling (BIM) and looks at the new technology that’s making it easier for FMs to use.
SWG has once again been awarded ISO accreditation for its information security and quality management, proving the company’s continued strength and reliability in its software, services and operations.
Service Works Global debuted its new virtual reality (VR) BIM tool at Facilities Show, which allows visitors to ‘walk though’ a building using a VR headset.
Service Works has introduced its new BIM e-Book which discusses the present and future roles of BIM for FM.
Port Phillip Prison has adopted SWG’s P3rform Software to maintain professional standards at its maximum security facility in Victoria, Australia.
How Pymble Ladies’ College is using our QFM app to improve FM across its 55-acre site
Featured in FM Magazine, SWG discuss why FM is not just an ‘operational expense’, and why board executives must recognise the value the FM profession brings.
BIM is growing in importance throughout Australia and 52% of FM professionals believe it will be a key technology. Ask SWG about QFM BIM Software at Total Facilities 2019.
How Plenary Schools is managing 10 new schools across Queensland using Service Works’ software, improving reporting, transparency and usability.
Aged care facilities are in danger of failing our elderly at a time when more of the population than ever is greying – Samantha Fuller talks to Facility Perspectives magazine on how FM technology can help.
The SWG team will be showcasing QFM and P3rform software to demonstrate how FMs can achieve high performing facilities with a return on investment of less than 18 months.
Samantha Fuller and Nia Swift of SWG talk to FM magazine: how using integrated payment mechanisms can improve operational performance in PPPs.
Service Works Global (SWG) announces merger with the FM division of its Scandinavian sister company, Symetri.
Two new case studies looking at how SWG clients use P3rform to manage their PPP O&M projects are now available online.
Three SWG clients, all using P3rform PPP O&M Software, have been nominated for their outstanding achievements and contributions to PPPs.
SWG has announced the release of pioneering new software functionality to improve the reliability, safety and cost of infrastructure networks.
Have you seen what’s new in QFM? Sign up for our complimentary 30 minute webinar for a demonstration of how our new functionality can make your life easier. The webinar will include: Asset lifecycle Linear asset management BIM Mobile app configuration and customisation Demos will run daily from Monday 21 May to Thursday 24 May […]
Following the successful introduction of online QFM training for our existing clients, SWG is offering new dates and courses for June.
We would be delighted if our clients can join us on the morning of Thursday 12th April for our QFM User Group Conference, including a networking lunch.
SWG will be joining a league of innovators exhibiting at Australia’s leading facilities and workplace event, Total Facilities: 18th – 19th April 2018.
Your responses to this survey will help to provide analysis and insight into the use of technology within the FM industry, so your input is vital.
Service Works Group (SWG) takes a look at the technology trends and advances facilities managers can expect in 2018 and beyond.
SWG has published a new white paper to assist FMs looking to make the transition to using sensors in their facilities.
The value of BIM to facilities management is becoming more widely understood – SWG’s CEO discusses BIM with FMJ.
Leading FM specialist, Anabas, has contracted with SWG to implement a fully integrated suite of web-based management software tools, providing unparalleled control and monitoring of its facilities and operations.
Hosted by BIFM and Service Works Group, this webinar will explain the essentials for planning, selecting and implementing a new FM software application.
The BIFM has published a revised Good Practice Guide to Selecting FM Software, in partnership with software specialist, Service Works Group.
Melbourne Cricket Ground chooses QFM facilities management software to manage the largest sporting stadium in the Southern Hemisphere.
The Public-Private Partnership (PPP) industry is changing and in order to ensure long term project success a new operational approach is required, says PPP consultancy and software specialist, Service Works Group.
With over 1,000 client sites across the globe, SWG will continue to design, develop and support QFM and P3rform, its market leading Facilities Management and PPP performance software applications, across the globe.
Watch a video of Service Works Group at Facilities Show 2017 and catch up on the latest FM technology trends.
Service Works Group has been named as a top innovator by independent research and consultancy firm, Verdantix, in its new report “Smart Innovators: Integrated Workplace Management Systems”.
World-leading technology research and advisory company, Gartner, has named Service Works Group a Representative Vendor in its February 2017 Market Guide for Integrated Workplace Management Systems.
Service Works launches new white paper, ‘Optimisation of Healthcare Estates Through Technology’, exploring how digitisation is at the heart of promoting patient-centric healthcare.
Service Works Group has announced the appointment of new board member, Richard Newell, as Group Chief Information Officer.
Service Works’ CEO, Gary Watkins, guest blogs for The Facilities Management Forum on the challenges facing healthcare and how CAFM software solutions can help overcome these.
Service Works Global is proud to be sponsoring the Digital Technology sessions at the FMA’s National Summit in Sydney – ‘Supporting Digital Transformation in FM’
Our new survey, in partnership with Facility Management Magazine, aims to find out how technology is affecting FM across the Australian region.
A review of the key challenges at the operational phase of a PPP and examines solutions for addressing them, focusing on creating strong and enduring relationships between the public and private sector stakeholders.
“Kyle’s diverse technical expertise and his holistic viewpoint make him the ideal candidate to head our Canadian operation; we are confident of the future of the business under his remit.”
Service Works predicts ten technology trends that facilities managers can expect to plan for in 2017, including mobile, IoT and wearables for FMs.
Service Works has been awarded ISO 9001 and ISO 27001 certifications for its commitment to excellence in quality management systems and information security management.
Case study: how QFM software helped to provide seamless delivery of services at the Pan Am Games, resulting in Olympic standard facilities management.
SWG has been awarded a new contract to provide P3rform software to manage maintenance of medical equipment under a Canadian PPP (public-private partnership) contract.
Service Works’ Director Mark Kirkham speaks to PFM at the Facilities Show about how FM technology such as Self-Service and QFM Mobile can help meet the growing demands of the FM sector.
An overview of the HefmA 2016 Conference, including the Lord Carter Report, ERIC and how FM software can help with space management and reporting.
The challenges of maintenance for NHS trusts, and how QFM facilities management software can deliver optimum value to the estate.
Clients from across Australia both gathered in Melbourne and dialled in for Service Works’ QFM User Group on Friday 8th April. Read an overview of the meeting and request more information.
International FM software provider Service Works Group will be exhibiting at the Facilities Show on stand N1300, demonstrating the latest web and mobile enhancements to its flagship facilities, estates and workplace management software, QFM.
Technology in facilities management- how will 2016 compare to previous years? See our current insight and take our new FM Software Survey to be in with a chance of winning £500 in vouchers.
Top 5 Reasons to Implement CMMS (computerised maintenance management system) software, including short term benefits and long term ROI.
New white paper from Service Works. Download for guidance on implementing CAFM software; from the initial assessment of what is required from the software, through to post implementation and system support.
Following an industry survey looking at FM Trends for 2016, Service Works has produced an infographic to analyse the results.
Service Works Group has released a new white paper to help FMs embrace the technology by providing an overview of BIM in relation to FM.
At one of the UK’s biggest FM webinars this year, jointly hosted by FM software provider Service Works Group and the Facilities Show, a panel of leading lights from the FM profession explored what the future holds for the FM industry in 2016 and beyond.
One of Scotland’s largest universities, has selected Service Works Group’s QFM facilities management software, and is using latest technology to give the maintenance team and end-users increased control and visibility of maintenance tasks at the facility.
Service Works Group (SWG) has released its top 10 predictions in FM technology trends for 2016 and what these mean for facilities managers to remain competitive and relevant as the industry adapts to meet changes in standards and growing demands.
Service Works takes part in an article by FMJ (Facilities Management Journal), asking what industry experts think the workplace of twenty years will look like, and what role CAFM will play.
We recently spoke to the journal PFM on the subject of how FMs must prove that the technology used to run their facilities is working to provide the best outcomes.
How creating schedules by location, rather than asset, can help FMs manage health and safety across their site.
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