{"id":9189,"date":"2023-08-08T11:44:15","date_gmt":"2023-08-08T10:44:15","guid":{"rendered":"http:\/\/www.swgnew.com\/aus\/news\/how-to-manage-maintenance-requests-on-event-days\/"},"modified":"2025-12-12T15:29:14","modified_gmt":"2025-12-12T15:29:14","slug":"how-to-manage-maintenance-requests-on-event-days","status":"publish","type":"news","link":"https:\/\/www.swg.com\/aus\/news\/how-to-manage-maintenance-requests-on-event-days\/","title":{"rendered":"How To Manage Maintenance Requests On Event Days"},"content":{"rendered":"

Penny Brinsley, Account Director, Service Works Global, comments on best practice for managing maintenance requests on event days at stadiums featured in Football & Stadium Magazine<\/a>.\u00a0\u00a0<\/em><\/p>\n

Penny Brinsley at SWG discusses the challenges of managing maintenance requests on event days and offers advice on how to ease the burden on facilities staff. Managing maintenance requests at large stadiums is a challenge at the best of times. On event days, it\u2019s a whole different level.<\/p>\n

At some of the largest stadiums 100 requests come in on event days from in\u2011house staff and external contractors, compared to around 20 on other days. Not only does the number of requests increase, but so does the importance. With 60,000+ people at a venue, even small maintenance issues can quickly exacerbate and become a major problem. Adding a further layer of complexity is that many large stadiums are now multi\u2011purpose, hosting various sporting and music events. That means more event days than ever before for facility managers to\u00a0navigate.<\/p>\n

Strategic Software Decisions<\/h3>\n

Technology<\/a> is often touted as a cure\u2011all solution, but it\u2019s essential to do your due diligence before selecting software. Key questions to consider\u00a0include:<\/p>\n