For the majority of organisations, FM software is implemented to improve both customer service and management information. An application with comprehensive reporting and planning capabilities makes it easier to formulate decisions and facilities management strategies, resulting in increased productivity, profitability and efficiency.<\/p>\n
There is a lot to consider when choosing new facilities management software, and the importance of careful planning cannot be emphasised strongly enough.\u00a0 Service Works Group<\/a> has produced a comprehensive, impartial guide to provide advice and information on the whole process outlined below \u2013 from selection and implementation to post-sales support. \u00a0Click here<\/a> to request the full guide.<\/p>\n There are a number of recent technology innovations to be considered when deciding on the best facilities management software. New options for hosting and deploying software, as well as the adoption of mobile technology has opened up new possibilities for FM, so you should be informed of the options to decide which are relevant for your organisation, for example:<\/p>\n Implementing your chosen FM software requires appropriate planning to facilitate a smooth transition and ensure that your company rapidly reaps the benefits of the new system.\u00a0 An implementation plan should be created to manage the process, which includes timescale, resource availability and the scope of requirements.\u00a0 Building a multi-skilled project team is also an important factor, as these people will push the project forward to meet the deadlines, communicate requirements for resources across different business areas, and provide valuable support to ensure user buy-in of the chosen system.<\/p>\n A typical software implementation process includes the following:<\/p>\n A sample project plan template is available on request from Service Works \u2013 please email info@swg.com<\/a>.<\/p>\n A fully operational system is not the end of the process for a reputable facilities management\u00a0software supplier. Ensure you understand what is included in the price of your system, for example support and maintenance for your system, and how upgrades can be applied to ensure your implementation can take advantage of future technological developments. Provision for user training should also be agreed upon, as this will ensure that the system is being used to its full potential to bring the maximum return on investment to your business.<\/p>\n <\/p>\nResearching the marketplace<\/strong><\/h3>\n
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\nMost FM systems are web-based and accessible through the internet. Would your organisation benefit from access through mobile devices? \u00a0This can include receiving work order forms, uploading evidence of asset condition using the device\u2019s camera, scanning QR codes to access information about asset history and service data, and more.<\/li>\n<\/ul>\n\n
\nConsider traditional server-based hosting compared to cloud hosting. Benefits of online hosting include high scalability, data security and easier software updates for a low cost of entry.<\/li>\n<\/ul>\n\n
\nSome facilities management programs can work with other organisational systems such as Building Management Systems (BMS) and Building Information Modelling (BIM) to boost efficiency and support business decision making.<\/li>\n<\/ul>\nFM software implementation process<\/strong><\/h3>\n
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Post-sales support<\/strong><\/h3>\n