{"id":7097,"date":"2025-04-08T10:08:59","date_gmt":"2025-04-08T09:08:59","guid":{"rendered":"http:\/\/www.swgnew.com\/aus\/?post_type=white-paper&#038;p=7097"},"modified":"2025-05-30T15:31:49","modified_gmt":"2025-05-30T14:31:49","slug":"performance-excellence-in-facilities-management","status":"publish","type":"white-paper","link":"https:\/\/www.swg.com\/aus\/white-papers\/performance-excellence-in-facilities-management\/","title":{"rendered":"Performance Excellence in Facilities Management"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Ensure a high performing FM team<\/strong><\/h2>\n\n\n\n<p>This guide explains how, whether the FM service is delivered by an external provider or an in-house team, the effective management of performance can drive the FM function to work at the optimum level and achieve the highest service levels.<\/p>\n\n\n\n<p>It outlines how software solutions can support FMs by&nbsp;providing real-time, historical, and projected performance analysis and visualisation of end-to-end performance.&nbsp;This enables service providers to improve performance through early detection and proactive monitoring, as well as tracking KPIs and their impact on the business and contractual SLAs.<\/p>\n\n\n\n<p>Access top tips for any business looking to improve their FM performance through themes such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The use of service level agreements and key performance indicators to measure good performance (and imposing financial penalties for poor performance)<\/li>\n\n\n\n<li>The impact that gain share and the intelligent client can have on performance excellence<\/li>\n\n\n\n<li>How performance reporting can also provide a cornerstone to success<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>This guide offers top tips for any business seeking to improve FM output<\/p>\n","protected":false},"featured_media":7098,"template":"","meta":{"_acf_changed":true},"categories":[186,60,66],"class_list":["post-7097","white-paper","type-white-paper","status-publish","has-post-thumbnail","hentry","category-cmms","category-fm","category-productivity"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.swg.com\/aus\/wp-json\/wp\/v2\/white-paper\/7097","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.swg.com\/aus\/wp-json\/wp\/v2\/white-paper"}],"about":[{"href":"https:\/\/www.swg.com\/aus\/wp-json\/wp\/v2\/types\/white-paper"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.swg.com\/aus\/wp-json\/wp\/v2\/media\/7098"}],"wp:attachment":[{"href":"https:\/\/www.swg.com\/aus\/wp-json\/wp\/v2\/media?parent=7097"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.swg.com\/aus\/wp-json\/wp\/v2\/categories?post=7097"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}