We aim to provide a friendly but focused working environment where employees have the opportunity to make a direct and positive impact on our organization. We consider the individual, their needs for self-development and endeavor for employees to be constantly inspired. We aim to enable employees to realize their full potential in order that we deliver technologically market-leading solutions to meet our clients’ needs, providing employees with a sense of pride and achievement in their work.
Service Works Global is an Equal Opportunities Employer, offering competitive packages to candidates with the appropriate experience.
Service Works Global is always seeking to recruit talented individuals; if you feel your skills and experience could be of benefit to our organization, then please forward a copy of your CV with a short covering letter to firstname.lastname@example.org (No recruitment agencies please).
$ Competitive Package + Benefits
An opportunity for a bright, enthusiastic Support Executive to be part of a dynamic and frontline Client Support Team. The role would be ideally suited to someone with a technical background who is interested in supporting a global client base. The appropriate candidate will have excellent verbal and communication skills, a good understanding of client support / call progression with the ability to track, manage, trouble-shoot and resolve software problems to resolution. It is important to be able to work both independently and as part of a team.
Candidates will possess:
- Excellent time management, organizational, communication and presentation skills
- Knowledge and understanding of current and emerging technologies
- A good understanding of Windows XP, Windows 7
- Software security suits – preferably F-Secure
- Web traffic filtering appliances
- Good telephone manner and written / documentation skills