Canada
11th December 2024
How AI and IoT are Reinventing the Operational Phase of P3s
How technologies like AI, IoT, BIM and CAFM are revolutionising public-private partnerships.
24th July 2024
FM Technology Trends Survey 2024
How technologies like AI, IoT, BIM and CAFM are revolutionising facilities management, and the transition to adoption.
25th May 2023
The Art of the Possible: IoT, Smart Buildings and Digital Twins
This whitepaper shows that by utilising technology, smart buildings are far from an unattainable dream, but very much the art of the possible.
4th January 2023
Mobile Technology: A Global Facilities Trend
This white paper covers the rise of mobile working, with a focus on the facilities management and field service markets.
20th December 2022
P3s: What the World Can Learn from Canada
Components of a successful P3 Project: The Canadian model of public-private partnerships is considered one of the most successful in the world.
19th December 2022
The Importance of Transparency & Auditability in PPPs
The importance of achieving operational auditability and transparency in public-private partnerships
16th June 2022
FM Technology Trends Survey 2022
Explore the findings of our technology trends survey, identifying several key trends for the year ahead.
28th February 2022
Building Lifecycle Management (BLM) For FM
Engaging with BLM allows FMs to update and track building assets, achieve building performance targets and above all, maximise a building’s potential.
18th August 2020
FM and Technology: Adapting to the New Normal
How FM responsibility has been reshaped by unprecedented global events
18th October 2019
The Future is BIM
Adapt and adopt or get left behind – our e-book in partnership with Facilities Show investigates the impact of BIM
8th October 2019
Are You Ready For BIM? Digitising Existing Buildings
The six steps required to create a BIM model and the benefits of doing so
25th September 2018
Facilities Management Software Survey 2018 – UK
The FM market is buoyant, but many of the newest technological developments are still theoretical, our 2018 Facilities Management Software Survey has found.
14th August 2018
Implementing O&M Software for Effective P3 Contract Management
Guidance for successfully implementing P3 O&M software, whether starting the process for the first time or replacing an existing system.
23rd November 2017
Quick Guide to Sensors
An introduction to sensors: what they are and why they are beneficial to FM
16th February 2016
Deriving Meaningful Data from FM Software & BIM Integration
This white paper provides an overview of BIM (Building Information Modelling) in relation to FM, and discusses how integrating BIM with existing computer-aided facilities management systems (CAFM), can provide real, meaningful data which supports the FM function and wider organisation. It covers key areas including: What is BIM and how did it come about? Why […]
17th April 2015
PPP Payment Mechanisms – Spreadsheets vs. Integrated Software
This white paper outlines the limitations of using spreadsheets to manage PPP service delivery and examines the benefits of adopting an integrated approach to managing PPP operational performance.
26th January 2015
PPPs: What the World can Learn from Canada
Produced in collaboration with the Canadian Council for Public-Private Partnerships, this white paper examines success of the Canadian PPP model.
18th September 2014
Performance Excellence in Facilities Management
This new guide explains how effective performance management drives optimum service levels and offers top tips for any business seeking to improve FM output.
23rd July 2014
Partnerships in Hard Times
This white paper considers the impact of recent changes in financial sector regulation and explains the role of an integrated payment mechanism in identifying and managing risk in PPP contracts.
12th June 2014
PF2 – Challenges & Opportunities
This guide explains the PF2 reform, the role of new equity and debt investors and the importance of using integrated payment mechanism software to manage risk.
11th February 2014
Strategic Space & Move Management
The white paper examines how, when combined with space management software, an effective space management strategy can improve staff productivity, optimise space utilisation and reduce occupational property expenditure.
10th January 2014
PPPs – Risk & Protection Management
This white paper identifies for each contractual party, the key risks at each phase of the contract and how they should be managed.
10th October 2013
Unlock FM Software with the Power of QFM Self-Service
The guide explores the significant operational benefits that self-service technology delivers for FM professionals, including enabling a more proactive FM helpdesk, improving service delivery and delivering enterprise-wide 24/7 visibility of FM performance
13th September 2013
Mobile Technology: A Global Facilities Trend
This white paper covers the rise of mobile working, with a focus on the facilities management and field service markets.
4th September 2013
A Guide to Effective Asset Management for Buildings & Equipment
The guide explains the different types of asset management and the benefits that each approach offers; it examines the phases of an asset’s life and explores the role of technology in achieving pro-active asset management.
5th July 2013
Retrofitting Payment Mechanisms & Delivering PPP Contract Value
The white paper explores what payment mechanisms are, the process involved and the advantages to retro-fitting a payment mechanism and the benefits of using integrated software to manage a payment mechanism.
13th October 2012
FM in the Cloud
With Cloud Computing becoming increasingly prevalent, Service Works’ white paper ‘Facilities Management in the Cloud’ examines the concept of cloud computing, identifies why more businesses are opting to use this form of hosting and explains the benefits to the Facilities Management profession.
6th July 2012
PPP Performance Through Payment Mechanisms
To guide stakeholders through the complexities, Service Works white paper addresses some key considerations that should be addressed when designing a payment mechanism for effective service delivery.
16th January 2012
The Importance of Transparency & Auditability in PPPs
This white paper reviews the importance of achieving operational auditability and transparency in public private partnerships.
23rd November 2017
Analysis Of An Industry In Transition: Insights For The Operational Phase Of PPPs
Exploring the opportunities and challenges brought about by infrastructure service delivery in PPPs
1st August 2017
PPP Projects in Their Operational Phase Survey 2017
Industry practitioners’ perceptions and expectations of PPP projects in the operational phase
1st August 2017
Facilities Management Software Survey 2017 – Australia
The Facilities Management Software Survey 2017 has revealed FMs across Asia Pacific to be forward thinking pioneers – read more analysis in the full results.
4th July 2017
Quick Guide to Buying IWMS Software
A simple, easy guide to selecting, buying and implementing CAFM software
21st March 2017
Optimization of Healthcare Estates Through Technology
How digitization is at the heart of promoting patient-centric healthcare
12th November 2016
Cost Control and Financial Awareness in the Operational Phase of PPPs
Focusing on creating strong, long-lasting partnerships in order to ensure a successful PPP project
3rd August 2016
Growth in Mobile & Web-Based IWMS – FM Software Survey 2016 – UK
Highlights key trends in the FM software market in the UK and Ireland
16th February 2016
Integrating CMMS Software With Organisational Systems: Reducing Costs and Increasing Efficiency
How integrating IWMS software with other applications can reduce costs and increase operational efficiency
28th January 2016
Deriving Meaningful Data from FM Software & BIM Integration
How integrating BIM with existing CAFM can provide meaningful data to support FM
23rd June 2015
Facilities Management Software Survey UK – 2015
Service Works Group and the Facilities Shows reveal key UK insights
6th May 2015
Delivering Better Value for Money for P3 Contracts Through Payment Mechanisms
Outlining the limitations of using spreadsheets to manage PPP service delivery
6th May 2015
Excel to FM Software – Making the Transition
Essential advice for moving to an integrated CAFM solution
16th February 2015
Guide to Buying FM Software
Essential advice for facilities managers tasked with reviewing and selecting FM applications
1st October 2014
Performance Excellence in Facilities Management
This guide offers top tips for any business seeking to improve FM output
9th September 2014
Facilities Management Software Survey Australia – 2012
The first Australian FM software survey of its kind
9th September 2014
Facilities Management Software Survey UK – 2012
This white paper reviews the results from the 2012 Annual UK integrated workplace management system (IWMS) survey, which provides detailed insight into facilities managers’ needs and experiences with such software.
9th September 2014
FM Software Acronyms Poll UK and Australia – 2014
How facilities managers refer to FM software
3rd September 2014
Automated Payment Mechanisms in PPP Contracts – Understanding the Value
The advantages and process of retro-fitting a payment mechanism
3rd September 2014
PPPs – Risk & Protection Management
This White Paper explains how integrated payment mechanism software reduces risk and improves operational performance in PPP contracts.
3rd September 2014
FM in the Cloud
Why more businesses are using cloud hosting and the benefits to the FM
3rd September 2014
FM Software Project Planning Checklist
A comprehensive checklist for the successful selection and implementation of FM software
3rd September 2014
Best Practice for Successful FM Software Implementation
Guidance for the careful planning and managing in the installation of FM software
3rd September 2014
Guide to Effective Asset Management for Buildings & Equipment
The different types of asset management and the benefits that each approach offers
3rd September 2014
Unlock FM Software with the Power of Self-Service
The guide explores the significant operational benefits that self-service technology delivers for FM professionals
15th August 2014
P3 Performance Through Payment Mechanisms
Key considerations to be addressed when designing a payment mechanism for effective service delivery
15th August 2014
Strategic Space & Move Management
How space management can improve staff productivity and reduce occupational property expenditure
