Following a survey conducted by leading FM software provider Service Works and FM Magazine across Asia Pacific, it has been found that facility management is set to grow over the next 12 months, with technology as the driving force behind it. The Facilities Management Software Survey 2017 has revealed FMs across Asia Pacific to be forward thinking pioneers, taking advantage of new technology developments in order to boost their competitiveness and deliver strong results.
Conclusions drawn from the survey include:
- Asset management has become more of a priority, with 73% reporting that they are using FM software for this function.
- The majority of respondents (68%) reported using FM software from either a key industry provider or a tool developed in-house.
- 80% reported improved performance against SLAs and KPIs since investing in FM software.
- FMs are already positive about system integration with 56% reporting integration of their FM software with at least one other system such as finance, BMS or energy management.