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FM and PPP payment mechanism software at Calvary Mater Hospital

Facilities management provider Medirest required a comprehensive computer aided facilities management (CAFM) solution to manage the prestigious Calvary Mater Newcastle Hospital public-private partnership (PPP).  Service Works’ software was selected to tightly monitor & manage performance utilising 870 KPIs.

It has provided a centralised help desk solution offering multi-site and multi-service functionality with integrated performance management and automated PPP abatement calculations, ensuring high levels of service delivery, and time and cost savings.

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