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An efficient computer aided facilities management (CAFM) software solution was required to deliver critical managed equipment services in Canada’s largest Managed Equipment Services healthcare contract, namely, Philips and Mackenzie Health. The software was needed to ensure the latter’s hospital equipment and medical technologies were optimised to deliver a first class care service to patients at its Richmond Hill premises in Ontario, Canada.

Service Work’s P3rform software has since been installed at the Richmond Hill site, presenting a real-time reporting dashboard and in-built alarms, which has provided PPP partners with the confidence in managing equipment availability and service delivery effectively to the specified quality within budget.

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