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The latest news from Service Works and coverage from industry journals

How to utilise cafm to create energy efficient buildings

How to Utilise Software to Create Energy...

SWG's CEO Gary Watkins is featured in the December edition of Energy Manager Magazine, discussing ho...

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Advanced in CAFM Software Service Works Global

How Will CAFM Systems Advance to Assist ...

FM Director magazine asked a selection of industry experts for their views on how CAFM software will...

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Control Leads to Compliance for Dean Clo...

This article also featured in the October editorial of  Campus Estate Management. We spoke to Mi...

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The digital twin journey webinar | Service Works Global

The Digital Twin Journey Webinar

Join Service Works Global, the IWFM and Microsoft on Wednesday 2 November for an hour’s webinar ad...

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University estates and CAFM software

Sustainable Education Estates – Guidan...

This article by Service Works Global’s Marketing Director, Hazel Bedson, also featured in the Octo...

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The Future Workplace – Sensors and IoT in facilities management

Smart Buildings – How To Capture Data ...

SWG's Marketing Director, Hazel Bedson, discusses the steps that FMs should consider when using tec...

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SWG Visualisation - Facilitate Magazine

How Virtual Models Can Be Used For FM

Penny Brinsley, Account Director at Service Works Global, speaks to Facilitate magazine in the Septe...

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SWG at the Smart Building Show

Digitising for Optimal Building Performa...

Join our Chief Technology Officer, Paul McCarthy, and Account Director, Penny Brinsley, at this year...

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Service Works Global FM, BIM and PPP newsletter

SWG Newsletter September 2022

As facilities managers collect digitised data on a larger scale, the threat of cyber crime is becomi...

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How to Ensure Your Facility is Making the Most of its Smart Technology PFM & Service Works Global

How to Ensure Your Facility is Making th...

Service Works Global (SWG) recently spoke to the journal PFM on the subject of how FMs must prove th...

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Service Works Global FM, BIM and PPP newsletter

SWG Newsletter July 2022

It’s been a busy few months in the FM world with in-person exhibitions and events taking centre st...

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SWG ranked highly for maintenance, asset management and cyber security

SWG Recognised as Specialist IWMS Platfo...

Service Works Global (SWG), a leading international provider of facilities, property, and integrated...

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Service Works Global FM, BIM and PPP newsletter

SWG Newsletter April 2022

Facilities management has been a rollercoaster of late, battling the ups and downs of Covid-19 in ad...

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FM Tech Survey 2022 FM Trends

FM Tech Survey 2022 – Top Trends

This article also features in the March edition of FMJ. In November last year, we launched a surv...

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Spreadsheets vs CAFM software

Statement Regarding QFM and the Log4j Vu...

For all SWG customers using any module of the QFM or P3rform system, please refer to the below state...

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BIM, CAFM and the golden thread

How to Create a Golden Thread – The Bu...

In the wake of the Grenfell Disaster four years ago, the Building Safety Bill is due to be published...

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SWG ISO 27001 and 9001 certified

Service Works Global Again Recognised Wi...

Despite a challenging year for so many, Service Works Global (SWG) has again achieved ISO certificat...

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Building Lifecycle Management for FM eBo...

Service Works Global (SWG) has published a new eBook entitled Building Lifecycle for FM: Maximising ...

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Service Works Global Embraces the First ...

Service Works Global (SWG) is thrilled to be a part of the Facilities Show: Connect 2021 virtual eve...

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technology-led fm in aged care

QFM and Aged Care: Investigating the Roy...

An ageing Australian population has led to great strain on the aged care system, leading to widespre...

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Maintenance of complex and specialist equipment using CAFM software

QFM Software Supporting the National Oce...

The National Oceanography Centre (NOC) is one of the world’s top oceanographic institutions, worki...

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Mitie FM and PPP case study - swg

Mighty FM and PPP Performance Management...

Leading integrated FM service provider Mitie’s PFI division is responsible for 32 healthcare centr...

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Curtin University QFM software

QFM Supports Innovation and Growth at Cu...

Ranked in the top 1% of universities worldwide, Curtin University is immersed in technology-rich env...

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SWG Client Survey 2021

To help us maintain high levels of client service and support, and to better offer innovative FM sol...

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BIM – Digitising Information for Existing Buildings

Service Works Global & Symetri Beco...

The UK BIM Alliance is delighted to welcome Service Works Global and Symetri (both part of the Add...

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Technology ‘Need to Knows’ for the M...

Facilities managers are busier than ever, responding to an evolving list of responsibilities and a m...

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BIM across the World- SWG

BIM and its Worldwide Status

The following article was featured in Facility Perspectives magazine. By Samantha Fuller, General M...

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SWG's 2020 highlights and achievements

2020 – a Year of Challenge and Inn...

Despite the difficulties of 2020, many businesses were able to adapt and innovate to meet the needs ...

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BIM – Digitising Information for Existing Buildings

Digitising Existing Buildings – New We...

BIM awareness and adoption has increased in the UK by over 60% in the last 8 years, but it's not all...

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The Changing Demand for FM and Technolog...

Service Works Global, leading property, facilities and workplace management software provider, has r...

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FM Tech Survey Results 2020

UK More ‘People-Focused’ Than Intern...

As the facilities management profession continues to evolve at a rapid pace, Service Works Global (S...

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Top Five Reasons to Implement CAFM

Service Works Global Extends Market Shar...

Excitech, an Addnode Group company and the UK leader in technology and services for the construction...

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Service Works Global Awarded ISO Accolad...

Service Works Global, a leading international provider of facilities, property and workplace managem...

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health and safety covid 19 - Service Works Global

Managing Site-Wide Health and Safety wit...

According to our recent FM technology survey, in partnership with FMJ and FM magazine, only a third ...

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SWG / BNP Paribas Real Estate FM case study

Hot Property for Real Estate Management

BNP Paribas Real Estate, Europe’s leading property manager, has a reputation for being a proacti...

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Client User Group 2019 at Tottenham Hots...

Service Works Global (SWG) welcomed their QFM software clients across the UK for a day of insight an...

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Digitising Existing Buildings WP

Are You Ready For BIM? New Guidance Rele...

BIM awareness and adoption in the UK is continuing to grow. While the benefits were initially more u...

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BIM Reality Capture Services Banner 2

BIM: The Great FM Divide

This article looking at BIM and its future in FM was written by Service Works Global CEO, Gary Watki...

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SWG gains double ISO accredatation 19001 and 27001

Service Works Global Awarded Double ISO ...

International FM software provider Service Works Global (SWG) has once again been awarded ISO accred...

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SWG Named Supplier on CCS G-Cloud 11 Fra...

Service Works Global (SWG) has been named as a supplier on the Crown Commercial Service (CCS) G...

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CAFM software for heatlhcare

Service Works Global Releases New Guidan...

Service Works Global (SWG), an international provider of facilities management software, has publish...

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SWG at Facilities Show BIM Tools for FM

SWG Unveils New BIM Tech at Facilities S...

Service Works Global (SWG) is once again celebrating success at this year’s Facilities Show, after...

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SWG launches BIM e-Book for FMs

New e-Book Provides Crucial Insight Into...

The introduction of new technologies such as BIM (Building Information Modelling), IoT (Internet of ...

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Case Study G4S Correctional Services Australia - Service Works Global

Port Phillip Prison Adopts QFM Software

G4S Correctional Services at Port Phillip Prison – Victoria’s largest maximum-security prison wh...

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Bees For Development and Service Works Global

Creating a Buzz

A unique artwork auction and an exclusive London Bee Garden Party is supported by a host of celebrit...

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Pymble Ladies' College and SWG partnership

Pymble Ladies’ College Adopts QFM ...

Situated on Sydney’s green and picturesque north shore, Pymble Ladies’ College is a world-class ...

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FM Software Survey - Top Tech Trends 2018

5 Reasons Why FM is Not Just an “Opera...

This article was featured in the April / May edition of FM Magazine, written by SWG Asia Pacific Gen...

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Asia Pacific – QFM Express Online ...

Looking for an easier way? Make your daily FM tasks quick and easy through QFM. Our online QF...

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Plenary QLD Schools banner

New Case Study – Plenary and Queenslan...

The Queensland Schools Project is a public-private partnership between the Plenary Schools consortiu...

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SWG talks to FM Magazine on PPPs and CAFM software

Increasing Performance Through Integrate...

Samantha Fuller and Nia Swift of Service Works Global talk to FM magazine, Australia's leading onlin...

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SWG Symetri merger

Service Works Global Announces Further E...

Today leading IWMS and PPP O&M (operation and maintenance) software provider Service Works Globa...

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Please read: Important Notice for QFM Ap...

This is an announcement for customers operating the QFM app on Android devices. It does not affect ...

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UK FM Software Survey banner

New Research Released: UK FM Software Su...

The FM market is buoyant, but many of the newest technological developments are still theoretical, a...

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UK & Canada: QFM Online Training

Express Online Training is the fastest and most cost-effective way to brush up on QFM. Learn more...

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How to choose a CAFM mobile app

New QFM Update – Version 2.3

QFM version 2.3 is now available for SWG clients, providing new features to help with the smoother o...

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Asia Pacific: QFM Express Online Trainin...

Express Online Training is the fastest and most cost-effective way to brush up on QFM. Learn more...

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CAFM BI software

SWG Launches Business Intelligence Repor...

To meet the management reporting requirements of Facilities and Estates teams, Service Works has lau...

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GDPR compliance software tool

Service Works Global Launches GDPR Tool ...

The new EU General Data Protection Regulations (GDPR), which came into force on 25th May 2018, prote...

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SWG's new linear asset CAFM software

SWG Solves the Challenges of Complex Lin...

Service Works Global (SWG) has announced the release of pioneering new software functionality to imp...

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Asia Pacific: QFM Online Demonstration

Have you seen what's new in QFM? Sign up for any of our complimentary 30 minute webinars a...

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Asia Pacific: QFM Express Training for J...

Following the successful introduction of online QFM training for our existing clients, SWG is offeri...

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Asia Pacific: Express Online QFM Trainin...

The Latest Series of Express Online QFM Training Courses If you would benefit from additional QFM...

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2018 FM CAFM software and technology survey Service Works Group

How is Technology Affecting FM? SWG and ...

Technology has taken hold of FM on a global scale, with developments in mobile usage, IoT, smart tec...

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Top Tech Trends for FM 2018 - Service Works Group

Top Tech Trends for FM – 2018

The facilities management industry has experienced a fast-paced year of change, and this is set to c...

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BIFM SWG webinar - implementing FM Software

Webinar – Selecting FM Software ...

For anyone looking to implement an FM software system, this webinar is a ‘must attend’ event. Ho...

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News - Public private partnership operational phase transition white paper

The PPP Industry in Transition – New W...

The Public-Private Partnership (PPP) industry is changing and in order to ensure long term project s...

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Facilities Show 2017 Service Works Group FM Software

Stay Updated With the Latest FM Technolo...

Facilities Show 2017 at London’s Excel is set to be another great event in the FM calendar and is ...

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Global survey reveals trends in operational Public-Private Partnership Projects

New International Survey Reveals Trends ...

A recent global survey of operational public-private partnership (PPP) projects, the first of its ki...

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Verdantix names Service Works as a Smart IWMS Innovator

Verdantix Names Service Works as a Smart...

Service Works Group (SWG) has been named as a top innovator by independent research and consultancy ...

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Optimisation of Healthcare Estates Through Technology’ - new healthcare white paper from SWG

Transformative Technology for Healthcare...

Investment in healthcare is typically subject to high levels of scrutiny, none more so than within t...

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Richard Newell joins Service Works Group

Service Works Welcomes New Group CIO to ...

Service Works Group has announced the appointment of new board member, Richard Newell. Taking the ro...

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Using CAFM FM software in healthcare

CAFM in Healthcare – A Big Opportu...

The Facilities Management Forum asked Service Works' CEO, Gary Watkins, to write a guest blog on th...

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SWG launches global PPP survey

Service Works Announces Launch of Global...

Service Works Group (SWG), has today announced the launch of a new survey, exploring the operational...

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Supporting technology in facilities management

SWG Supporting Digital Transformation in...

Today's ongoing digital transformation is changing everything we do and as a result the FM disciplin...

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Australian Survey - How is Technology impacting FM?

Facility Management Magazine & Serv...

The Facilities Management industry is continuing to adopt technology to accelerate automation, ease ...

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Service Works and CCPPP PPP Operational Phase white paper

Securing Success for PPP Contracts in th...

The strategic priority within Public Private-Partnerships (PPPs or P3s) is shifting from ‘doing de...

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Service Works Global Appoints New Genera...

Service Works Global, leading provider of facility, property and PPP contract performance software, ...

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Top tech trends for 2017 in facilities management

Top Tech Trends for FM – 2017

The tech revolution across all industries continues at a rapid pace and 2017 will see more innovatio...

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Service Works Group Continues Internatio...

Service Works Group (SWG), international P3 performance delivery and facilities management software ...

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Service Works Awarded ISO 9001 and 27001 certifications

Service Works Awarded Prestigious ISO Ce...

ISO International Standards are globally regarded as ‘the backbone of society’¹, giving world-c...

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Pan Am Games: How QFM CAFM Software is Used at the Toronto Games

QFM Achieves Olympic Standard at the Pan...

The Pan Am Games are the world’s third largest international multi-sport games, held every year si...

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PPP contract for medical equipment supported by P3rform Software by SWG

Performance Management Software Supports...

Service Works Group (SWG) has been awarded a new contract to provide software to manage maintenance...

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Service Works Facilities Show PFM

Video: Service Works Discusses FM Trends...

Mark Kirkham, Director of Service Works Group, speaks to PFM about trends in facilities management...

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See Service Works Group's mobile CAFM software at the Facilities Show

Facilities Show – VIP Access for Clien...

Next week, Service Works will be exhibiting at the Facilities Show in London’s Excel Centre, wher...

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Hefma 2016 - using FM software for space management and cost efficiency

HefmA 2016 – Compassion, Culture &...

This year’s HefmA conference focused on the patient journey, reminding the industry that as the he...

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Facilities management software survey 2016 by Service Works Group

Optimising Health Facilities with QFM, ...

We are pleased to announce that on Wednesday 15th June 2016, we will be hosting an event for a selec...

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Maintenance in NHS trusts - using CAFM software for optimum efficiency

NHS Trusts – The Challenges of Mainten...

This article was also featured in HefmA Pulse – view as PDF here.   The NHS estate in E...

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FM Software Usage

How is Technology Affecting Facilities M...

Facilities Management Software Survey – Keeping Pace with Industry Change In the fast-paced facil...

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FM Software Survey to Identify Technology Trends in the UK

Survey by i-FM and Service Works Group A...

How is Technology Transforming FM? The use of technology was recently identified as one of the k...

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FM Trends for 2016 - Service Works Facilities Management Infographic

Infographic: FM Trends in 2016 and Beyon...

A recent webinar hosted by CAFM software provider Service Works Group in association with Facilities...

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Service Works Group white paper helps FMs bridge the BIM and CAFM gap

Service Works’ White Paper Helps F...

Facilities managers take a varied view of Building Information Modeling (BIM). In 2013, a BIM4FM tas...

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CAFM software from Service Works serves the NSW Parliament

QFM Software Serves the New South Wales ...

Case Study: CAFM and IWMS Serves the NSW Parliament As published in Facility Management magazine,...

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How FMs use technology will be the biggest challenge in 2016 - SWG webinar

How FMs use Technology will be the Bigge...

At one of the UK’s biggest FM webinars this year, jointly hosted by FM software provider Service W...

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SWG Webinar - Facilities Management Trends for 2016

Videos: FM Trends in 2016

In partnership with the Facilities Show, Service Works Group is hosting a webinar on Wednesday 25th ...

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QFM User Group Forum

QFM User Group Slides

Service Works' QFM User Group took place at RICS this week (Wednesday 18th November), in Parliament...

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Facilities management webinar - FM performance management theory vs practice

Live Webinar: What’s Trending in FM in...

What’s Trending in FM in 2016 and Beyond? – The FM industry Debates A webinar to explore what...

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Service Works' annual QFM User Group Conference at RICS in Central London

QFM User Group Conference, Wednesday 18t...

We are pleased to announce that on Wednesday 18th November, we will be hosting the annual QFM User G...

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Service Works Group predicts the future for Facilities Managers in 2016.

Top 10 Emerging Tech Trends for FMs in 2...

Facilities, property and space management software company, Service Works Group (SWG) has released i...

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Latest Release – QFM version 1.33

Announcing the latest release of QFM Web (version 1.33) which includes a range of enhancements, most...

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Integrating BIM data with CAFM software to increase facilities efficiency and reduce operational costs.

Integrating BIM with CAFM for Meaningful...

To view this article as a PDF click here Building Information Modelling (BIM) has a variety of of...

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How smarter CAFM technology is enabling agile and flexible working

Smarter Working

It’s common to talk about the trend toward agile or flexible working, and how technology is enabli...

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Facilities Management (FM) Software Survey 2015: Value of FM Software

Survey Reveals Industry Need for Clear L...

FM software plays a crucial role in helping facilities managers to meet the challenges of improving ...

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Video: Service Works Demonstrates FM Sof...

Mark Kirkham, Director of Service Works Group, tells PFM about the company's latest innovations and ...

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The furture of facilities management - Service Works Group joins the debate

Panel Debate Predicts Future of FM Techn...

In five years’ time, there will be smarter devices, increased self-service, and more assets talkin...

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How QFM software from Service Works has played a vital role at ACS International Schools

Schooled in Service

In limits, there is freedom. Creativity thrives within structure. Creating safe havens where our chi...

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Service Works joins the debate about the future of facilities management

FM Software – Can it Unleash the I...

Technology Debate at the Facilities Show An industry survey organised by the Facilities Show in c...

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Service Works showcases latest QFM facilities management software at Facilities Show 2015

Service Works to Showcase Mobile and Sel...

International FM software provider, Service Works Group, will exhibiting at the Facilities Show, dem...

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BIFM Education Special Interest Group event

The FM Challenge in Education

From leadership and management to technical and compliance knowledge, the key role of the facilities...

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Latest Release – QFM version 1.32

Announcing the latest release of QFM Web (Version 1.32) and incorporating an enhanced version of the...

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SWG wins contracts with South Essex College to supply FM software, QFM

SWG Wins Contract to Supply FM Software ...

  Service Works Group wins contract to supply FM software to South Essex College Service ...

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Facilities management software survey results - Service Works Group

Survey to Build a Picture of FM Software...

Leaps ahead or lagging behind? Survey aims to build a picture of FM software in the UK Since faci...

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Latest Release – QFM version 1.31....

Latest Release - CAFM & Facilities Management Software - Service Works QFM version 1.31.05.03...

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Edith Cowan University and QFM facilities management software from Service Works

Mastering Facilities Management at Edith...

This article examines how Edith Cowan University manages the renewal and expansion of its estate. Th...

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Performance Management in Facilities Management using CAFM Software

Stepping Up Your Performance Management

  Stepping Up Your Performance Management World class organisations are increasingly reco...

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Research by Service Works reveals insight into FM performance management

Webinar Reveals Insight into FM Performa...

A recent webinar hosted by Service Works and the Facilities Show revealed valuable insights into how...

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Service Works' poll reveals confusion among FMs over sotware acronyms

FM Software Acronyms Poll Reveals Confus...

Survey reveals confusion over FM software terminology The numerous acronyms used to describe facili...

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QFM facilities management software, Monarch Aircraft Engineering case study

Taking to the Skies

A case study of Monarch Aircraft Engineering’s aircraft hangar in Birmingham, the maintenance of w...

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Space Management through FM Software - white paper: ‘How Strategic Space Management can Benefit your Business’

In a Better Space

Following the launch of Service Works Group’s White Paper, ‘How Strategic Space Management can B...

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QFM Mobile - CAFM Software to allow FM managers to work flexibly and remotely

Transforming FM with Mobile Technology

Gary Watkins, CEO of Service Works, explores how the revolution of mobile technology benefits the FM...

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Effective Asset Management for Facilities Managers

Effective Asset Management for Facilitie...

Gary Watkins, CEO of Service Works discusses the importance and benefits of having a comprehensive a...

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