News
The latest news from Service Works and coverage from industry journals
March 2023
Cyber Security: Under Attack
Paul McCarthy, our CTO, is featured in the March edition of PFM to share advice on how CAFM systems ...
March 2023
Digital Journey
Paul McCarthy, CTO of Service Works Global, is featured in the March issue of FMJ, exploring the ben...
March 2023
How can smart technology improve buildin...
Paul McCarthy, CTO, Service Works Global, discusses with pbctoday how digital construction with BIM...
January 2023
How Virtual Models Can Benefit Multiple ...
SWG’s Regional Account Director Penny Brinsley is published by CoreNet Global, offering advice on ...
January 2023
Addnode Group acquires FAST2 Affärssyst...
Press release, 2nd January 2023 Addnode Group acquires FAST2 Affärssystem, which becomes part of S...
December 2022
Maximising Your Assets
SWG's Business Development Manager Matt Bentley is published by Airport World, offering advice to fa...
December 2022
How the Use of an Asset Register can Aid...
SWG's CEO Gary Watkins is published by Healthcare Design & Management, discussing how asset regi...
December 2022
How to Utilise Software to Create Energy...
SWG's CEO Gary Watkins is featured in the December edition of Energy Manager Magazine, discussing ho...
November 2022
How Will CAFM Systems Advance to Assist ...
FM Director magazine asked a selection of industry experts for their views on how CAFM software will...
November 2022
Control Leads to Compliance for Dean Clo...
This article also featured in the October editorial of Campus Estate Management. We spoke to Mi...
October 2022
The Digital Twin Journey Webinar
Join Service Works Global, the IWFM and Microsoft on Wednesday 2 November for an hour’s webinar ad...
October 2022
Sustainable Education Estates – Guidan...
This article by Service Works Global’s Marketing Director, Hazel Bedson, also featured in the Octo...
October 2022
Smart Buildings – How To Capture Data ...
SWG's Marketing Director, Hazel Bedson, discusses the steps that FMs should consider when using tec...
October 2022
How Virtual Models Can Be Used For FM
Penny Brinsley, Account Director at Service Works Global, speaks to Facilitate magazine in the Septe...
September 2022
Digitising for Optimal Building Performa...
Join our Chief Technology Officer, Paul McCarthy, and Account Director, Penny Brinsley, at this year...
September 2022
SWG Newsletter September 2022
As facilities managers collect digitised data on a larger scale, the threat of cyber crime is becomi...
September 2022
How to Ensure Your Facility is Making th...
Service Works Global (SWG) recently spoke to the journal PFM on the subject of how FMs must prove th...
July 2022
SWG Newsletter July 2022
It’s been a busy few months in the FM world with in-person exhibitions and events taking centre st...
April 2022
SWG Recognised as Specialist IWMS Platfo...
Service Works Global (SWG), a leading international provider of facilities, property, and integrated...
April 2022
SWG Newsletter April 2022
Facilities management has been a rollercoaster of late, battling the ups and downs of Covid-19 in ad...
March 2022
FM Tech Survey 2022 – Top Trends
This article also features in the March edition of FMJ. In November last year, we launched a surv...
December 2021
Statement Regarding QFM and the Log4j Vu...
For all SWG customers using any module of the QFM or P3rform system, please refer to the below state...
October 2021
How to Create a Golden Thread – The Bu...
In the wake of the Grenfell Disaster four years ago, the Building Safety Bill is due to be published...
August 2021
Service Works Global Again Recognised Wi...
Despite a challenging year for so many, Service Works Global (SWG) has again achieved ISO certificat...
June 2021
Building Lifecycle Management for FM eBo...
Service Works Global (SWG) has published a new eBook entitled Building Lifecycle for FM: Maximising ...
June 2021
Service Works Global Embraces the First ...
Service Works Global (SWG) is thrilled to be a part of the Facilities Show: Connect 2021 virtual eve...
June 2021
QFM and Aged Care: Investigating the Roy...
An ageing Australian population has led to great strain on the aged care system, leading to widespre...
June 2021
QFM Software Supporting the National Oce...
The National Oceanography Centre (NOC) is one of the world’s top oceanographic institutions, worki...
April 2021
Mighty FM and PPP Performance Management...
Leading integrated FM service provider Mitie’s PFI division is responsible for 32 healthcare centr...
March 2021
QFM Supports Innovation and Growth at Cu...
Ranked in the top 1% of universities worldwide, Curtin University is immersed in technology-rich env...
March 2021
SWG Client Survey 2021
To help us maintain high levels of client service and support, and to better offer innovative FM sol...
March 2021
Service Works Global & Symetri Beco...
The UK BIM Alliance is delighted to welcome Service Works Global and Symetri (both part of the Add...
March 2021
Technology ‘Need to Knows’ for the M...
Facilities managers are busier than ever, responding to an evolving list of responsibilities and a m...
January 2021
BIM and its Worldwide Status
The following article was featured in Facility Perspectives magazine. By Samantha Fuller, General M...
December 2020
2020 – a Year of Challenge and Inn...
Despite the difficulties of 2020, many businesses were able to adapt and innovate to meet the needs ...
September 2020
Digitising Existing Buildings – New We...
BIM awareness and adoption has increased in the UK by over 60% in the last 8 years, but it's not all...
August 2020
The Changing Demand for FM and Technolog...
Service Works Global, leading property, facilities and workplace management software provider, has r...
July 2020
UK More ‘People-Focused’ Than Intern...
As the facilities management profession continues to evolve at a rapid pace, Service Works Global (S...
July 2020
Service Works Global Extends Market Shar...
Excitech, an Addnode Group company and the UK leader in technology and services for the construction...
June 2020
Service Works Global Awarded ISO Accolad...
Service Works Global, a leading international provider of facilities, property and workplace managem...
June 2020
Managing Site-Wide Health and Safety wit...
According to our recent FM technology survey, in partnership with FMJ and FM magazine, only a third ...
February 2020
Hot Property for Real Estate Management
BNP Paribas Real Estate, Europe’s leading property manager, has a reputation for being a proacti...
December 2019
Client User Group 2019 at Tottenham Hots...
Service Works Global (SWG) welcomed their QFM software clients across the UK for a day of insight an...
November 2019
Are You Ready For BIM? New Guidance Rele...
BIM awareness and adoption in the UK is continuing to grow. While the benefits were initially more u...
October 2019
BIM: The Great FM Divide
This article looking at BIM and its future in FM was written by Service Works Global CEO, Gary Watki...
September 2019
Service Works Global Awarded Double ISO ...
International FM software provider Service Works Global (SWG) has once again been awarded ISO accred...
August 2019
SWG Named Supplier on CCS G-Cloud 11 Fra...
Service Works Global (SWG) has been named as a supplier on the Crown Commercial Service (CCS) G...
August 2019
Service Works Global Releases New Guidan...
Service Works Global (SWG), an international provider of facilities management software, has publish...
July 2019
SWG Unveils New BIM Tech at Facilities S...
Service Works Global (SWG) is once again celebrating success at this year’s Facilities Show, after...
June 2019
New e-Book Provides Crucial Insight Into...
The introduction of new technologies such as BIM (Building Information Modelling), IoT (Internet of ...
May 2019
Port Phillip Prison Adopts QFM Software
G4S Correctional Services at Port Phillip Prison – Victoria’s largest maximum-security prison wh...
May 2019
Creating a Buzz
A unique artwork auction and an exclusive London Bee Garden Party is supported by a host of celebrit...
April 2019
Pymble Ladies’ College Adopts QFM ...
Situated on Sydney’s green and picturesque north shore, Pymble Ladies’ College is a world-class ...
March 2019
5 Reasons Why FM is Not Just an “Opera...
This article was featured in the April / May edition of FM Magazine, written by SWG Asia Pacific Gen...
March 2019
Asia Pacific – QFM Express Online ...
Looking for an easier way? Make your daily FM tasks quick and easy through QFM. Our online QF...
February 2019
New Case Study – Plenary and Queenslan...
The Queensland Schools Project is a public-private partnership between the Plenary Schools consortiu...
January 2019
Increasing Performance Through Integrate...
Samantha Fuller and Nia Swift of Service Works Global talk to FM magazine, Australia's leading onlin...
December 2018
Service Works Global Announces Further E...
Today leading IWMS and PPP O&M (operation and maintenance) software provider Service Works Globa...
October 2018
Please read: Important Notice for QFM Ap...
This is an announcement for customers operating the QFM app on Android devices. It does not affect ...
September 2018
New Research Released: UK FM Software Su...
The FM market is buoyant, but many of the newest technological developments are still theoretical, a...
September 2018
UK & Canada: QFM Online Training
Express Online Training is the fastest and most cost-effective way to brush up on QFM. Learn more...
August 2018
New QFM Update – Version 2.3
QFM version 2.3 is now available for SWG clients, providing new features to help with the smoother o...
August 2018
Asia Pacific: QFM Express Online Trainin...
Express Online Training is the fastest and most cost-effective way to brush up on QFM. Learn more...
August 2018
SWG Launches Business Intelligence Repor...
To meet the management reporting requirements of Facilities and Estates teams, Service Works has lau...
June 2018
Service Works Global Launches GDPR Tool ...
The new EU General Data Protection Regulations (GDPR), which came into force on 25th May 2018, prote...
May 2018
SWG Solves the Challenges of Complex Lin...
Service Works Global (SWG) has announced the release of pioneering new software functionality to imp...
May 2018
Asia Pacific: QFM Online Demonstration
Have you seen what's new in QFM? Sign up for any of our complimentary 30 minute webinars a...
May 2018
Asia Pacific: QFM Express Training for J...
Following the successful introduction of online QFM training for our existing clients, SWG is offeri...
February 2018
Asia Pacific: Express Online QFM Trainin...
The Latest Series of Express Online QFM Training Courses If you would benefit from additional QFM...
January 2018
How is Technology Affecting FM? SWG and ...
Technology has taken hold of FM on a global scale, with developments in mobile usage, IoT, smart tec...
November 2017
Top Tech Trends for FM – 2018
The facilities management industry has experienced a fast-paced year of change, and this is set to c...
November 2017
Webinar – Selecting FM Software â€...
For anyone looking to implement an FM software system, this webinar is a ‘must attend’ event. Ho...
September 2017
The PPP Industry in Transition – New W...
The Public-Private Partnership (PPP) industry is changing and in order to ensure long term project s...
May 2017
Stay Updated With the Latest FM Technolo...
Facilities Show 2017 at London’s Excel is set to be another great event in the FM calendar and is ...
April 2017
New International Survey Reveals Trends ...
A recent global survey of operational public-private partnership (PPP) projects, the first of its ki...
April 2017
Verdantix Names Service Works as a Smart...
Service Works Group (SWG) has been named as a top innovator by independent research and consultancy ...
February 2017
Transformative Technology for Healthcare...
Investment in healthcare is typically subject to high levels of scrutiny, none more so than within t...
February 2017
Service Works Welcomes New Group CIO to ...
Service Works Group has announced the appointment of new board member, Richard Newell. Taking the ro...
February 2017
CAFM in Healthcare – A Big Opportu...
The Facilities Management Forum asked Service Works' CEO, Gary Watkins, to write a guest blog on th...
February 2017
Service Works Announces Launch of Global...
Service Works Group (SWG), has today announced the launch of a new survey, exploring the operational...
February 2017
SWG Supporting Digital Transformation in...
Today's ongoing digital transformation is changing everything we do and as a result the FM disciplin...
December 2016
Facility Management Magazine & Serv...
The Facilities Management industry is continuing to adopt technology to accelerate automation, ease ...
November 2016
Securing Success for PPP Contracts in th...
The strategic priority within Public Private-Partnerships (PPPs or P3s) is shifting from ‘doing de...
October 2016
Service Works Global Appoints New Genera...
Service Works Global, leading provider of facility, property and PPP contract performance software, ...
October 2016
Top Tech Trends for FM – 2017
The tech revolution across all industries continues at a rapid pace and 2017 will see more innovatio...
October 2016
Service Works Group Continues Internatio...
Service Works Group (SWG), international P3 performance delivery and facilities management software ...
September 2016
Service Works Awarded Prestigious ISO Ce...
ISO International Standards are globally regarded as ‘the backbone of society’¹, giving world-c...
September 2016
QFM Achieves Olympic Standard at the Pan...
The Pan Am Games are the world’s third largest international multi-sport games, held every year si...
July 2016
Performance Management Software Supports...
Service Works Group (SWG) has been awarded a new contract to provide software to manage maintenance...
July 2016
Video: Service Works Discusses FM Trends...
Mark Kirkham, Director of Service Works Group, speaks to PFM about trends in facilities management...
June 2016
Facilities Show – VIP Access for Clien...
Next week, Service Works will be exhibiting at the Facilities Show in London’s Excel Centre, wher...
June 2016
HefmA 2016 – Compassion, Culture &...
This year’s HefmA conference focused on the patient journey, reminding the industry that as the he...
May 2016
Optimising Health Facilities with QFM, ...
We are pleased to announce that on Wednesday 15th June 2016, we will be hosting an event for a selec...
April 2016
NHS Trusts – The Challenges of Mainten...
This article was also featured in HefmA Pulse – view as PDF here. The NHS estate in E...
March 2016
How is Technology Affecting Facilities M...
Facilities Management Software Survey – Keeping Pace with Industry Change In the fast-paced facil...
February 2016
Survey by i-FM and Service Works Group A...
How is Technology Transforming FM? The use of technology was recently identified as one of the k...
December 2015
Infographic: FM Trends in 2016 and Beyon...
A recent webinar hosted by CAFM software provider Service Works Group in association with Facilities...
December 2015
Service Works’ White Paper Helps F...
Facilities managers take a varied view of Building Information Modeling (BIM). In 2013, a BIM4FM tas...
November 2015
QFM Software Serves the New South Wales ...
Case Study: CAFM and IWMS Serves the NSW Parliament As published in Facility Management magazine,...
November 2015
How FMs use Technology will be the Bigge...
At one of the UK’s biggest FM webinars this year, jointly hosted by FM software provider Service W...
November 2015
Videos: FM Trends in 2016
In partnership with the Facilities Show, Service Works Group is hosting a webinar on Wednesday 25th ...
November 2015
QFM User Group Slides
Service Works'Â QFM User Group took place at RICS this week (Wednesday 18th November), in Parliament...
November 2015
Live Webinar: What’s Trending in FM in...
What’s Trending in FM in 2016 and Beyond? – The FM industry Debates A webinar to explore what...
November 2015
QFM User Group Conference, Wednesday 18t...
We are pleased to announce that on Wednesday 18th November, we will be hosting the annual QFM User G...
October 2015
Top 10 Emerging Tech Trends for FMs in 2...
Facilities, property and space management software company, Service Works Group (SWG) has released i...
September 2015
Latest Release – QFM version 1.33
Announcing the latest release of QFM Web (version 1.33) which includes a range of enhancements, most...
August 2015
Integrating BIM with CAFM for Meaningful...
To view this article as a PDF click here Building Information Modelling (BIM) has a variety of of...
July 2015
Smarter Working
It’s common to talk about the trend toward agile or flexible working, and how technology is enabli...
July 2015
Survey Reveals Industry Need for Clear L...
FM software plays a crucial role in helping facilities managers to meet the challenges of improving ...
July 2015
Video: Service Works Demonstrates FM Sof...
Mark Kirkham, Director of Service Works Group, tells PFM about the company's latest innovations and ...
June 2015
Panel Debate Predicts Future of FM Techn...
In five years’ time, there will be smarter devices, increased self-service, and more assets talkin...
June 2015
Schooled in Service
In limits, there is freedom. Creativity thrives within structure. Creating safe havens where our chi...
June 2015
FM Software – Can it Unleash the I...
Technology Debate at the Facilities Show An industry survey organised by the Facilities Show in c...
May 2015
Service Works to Showcase Mobile and Sel...
International FM software provider, Service Works Group, will exhibiting at the Facilities Show, dem...
March 2015
The FM Challenge in Education
From leadership and management to technical and compliance knowledge, the key role of the facilities...
March 2015
Latest Release – QFM version 1.32
Announcing the latest release of QFM Web (Version 1.32) and incorporating an enhanced version of the...
January 2015
SWG Wins Contract to Supply FM Software ...
Service Works Group wins contract to supply FM software to South Essex College Service ...
December 2014
Survey to Build a Picture of FM Software...
Leaps ahead or lagging behind? Survey aims to build a picture of FM software in the UK Since faci...
December 2014
Latest Release – QFM version 1.31....
Latest Release - CAFM & Facilities Management Software - Service Works QFM version 1.31.05.03...
November 2014
Mastering Facilities Management at Edith...
This article examines how Edith Cowan University manages the renewal and expansion of its estate. Th...
November 2014
Stepping Up Your Performance Management
Stepping Up Your Performance Management World class organisations are increasingly reco...
October 2014
Webinar Reveals Insight into FM Performa...
A recent webinar hosted by Service Works and the Facilities Show revealed valuable insights into how...
August 2014
FM Software Acronyms Poll Reveals Confus...
Survey reveals confusion over FM software terminology The numerous acronyms used to describe facili...
July 2014
Taking to the Skies
A case study of Monarch Aircraft Engineering’s aircraft hangar in Birmingham, the maintenance of w...
March 2014
In a Better Space
Following the launch of Service Works Group’s White Paper, ‘How Strategic Space Management can B...
February 2014
Transforming FM with Mobile Technology
Gary Watkins, CEO of Service Works, explores how the revolution of mobile technology benefits the FM...
September 2013
Effective Asset Management for Facilitie...
Gary Watkins, CEO of Service Works discusses the importance and benefits of having a comprehensive a...