Addnode Group announces that it today has acquired FAST2 Affärssystem AB (FAST2), one of Sweden’s leading suppliers of business systems for real estate companies, which becomes part of SWG.
The latest version of QFM includes a range of new features to streamline facilities operations.
SWG’s new Business Intelligence (BI) reporting tool allows facilities, estates or space management data to be analysed in depth via your reporting / BI tool of choice.
SWG launches new GDPR Utility tool to aid customers in managing compliance with the new EU regulations.
Service Works Group has today announced an evolution of its brand in the UK and Europe, to become Service Works Global (SWG).
The Latest Series of Express Online QFM Training Courses If you would benefit from additional QFM training, or you have new team members who need to know how to use the system, we have a new selection of express training courses to suit your needs. Service Works has condensed some of its popular courses into […]
A recent global survey of operational Public-Private Partnership (PPP) projects, the first of its kind, has revealed insights into the factors driving successful PPP contracts and the risk factors that can compromise long-term project success.
Service Works launches new survey exploring the operational phase of PPP (public-private partnership) projects, in collaboration with leading industry journal, Partnerships Bulletin and its sister publication, P3 Bulletin.
Transform your estates management with proven examples of best practice from healthcare trusts and hospitals across the world – book now for this event in London.
Next week, Service Works will be exhibiting at the Facilities Show in London’s Excel Centre, where we’ll be demonstrating the latest web and mobile enhancements to QFM Software on stand N1300. If you are also planning to attend the event, we would be delighted to meet with you there. As a valued client, we also would like […]
A new survey by leading FM news service, i-FM, and Service Works Group aims to provide insight into FM software usage across the UK.
As published in the November issue of Facility Management magazine, this article explains how QFM Software from Service Works Group has enabled the Parliament of New South Wales to streamline maintenance job-logging processes, create efficiencies and ensure complete FM auditability.
In a series of short videos, Andrew Wilkinson, Strategy and Marketing Director of Sodexo and Mark Kirkham, Director of Service Works briefly address some of the issues that will affect Facilities Management in 2016.
Download the presentations from the QFM User Group, covering subjects such as information on new releases, a product roadmap and best practice ideas.
A webinar to explore what the future holds for the FM industry in 2016 and beyond, jointly hosted by Service Works Group and Facilities Show, will take place at 11am on Wednesday, 25th November 2015.
We look forward to welcoming clients to our forum in Central London, where you’ll be able to learn more about forthcoming QFM service delivery initiatives and network with key personnel.
Announcing the latest release of QFM Web (version 1.33) which includes a range of enhancements, most notably multiple contract management. Multiple Contract Management We are pleased to announce that version 1.33 of QFM Web has been developed to support multiple client contracts. This enables service providers or any organisation responsible for managing several FM contracts […]
A recent survey conducted by Service Works Group and the Facilities Show reveals the need to cut through the jargon to reveal the benefits of FM software.
In this short video, Mark Kirkham, Director of Service Works, discusses the company’s latest innovations at the Facilities Show 2015.
A panel of technology experts at this year’s Facilities Show considered how technology will continue to improve the way our workplaces work.
Join the UK’s leading FM technology companies at the Facilities Show to discuss the future of FM software and how it can give your organisation competitive advantage.
Service Works will be demonstrating the latest self-service and mobile enhancements to its flagship facilities, estates and workplace management software, QFM, at the Facilities Show.
Service Works’ new white paper outlines how the use of spreadsheets to manage performance is limiting the achievement of value from PPP contracts and highlights the benefits of using an integrated payment mechanism system.
Published by the BIFM in collaboration with Service Works, the guide provides information about the critical issues involved in selecting and implementing a software solution for FM and looks at key technology trends that may influence the decision-making processes.
Public-Private Partnerships may have originated in the UK and developed in a number of other countries, but no country has come close to Canada in perfecting the model.
A new guide from Service Works aids Facilities Managers in selecting an FM software tool and preparing a comprehensive and compelling business case.
Service Works Group (SWG) has won a contract to provide its award-winning FM software solution, QFM to South Essex College of Further and Higher Education.
Published by P3 Bulletin, this article reviews the new white paper from Service Works in collaboration with the CCPPP, which examines the development and performance of PPP projects in Canada and the key factors that have contributed to its success.
The Facilities Show, in collaboration with international FM software provider Service Works Group, is conducting the latest UK FM Software Survey which aims to provide the most complete and thought-provoking picture of how technology is impacting the profession.
Published by ReNew Canada, this article examines the UK government’s new approach to Public-Private Partnerships, known as PF2. It outlines how the model differs from its predecessors and considers whether the PF2 program can offer any new initiatives for the mature Canadian PPP market.
This article examines how Edith Cowan University manages the renewal and expansion of its estate. The University recognises the importance of maintaining its facilities in order to remain at the forefront of academic and research excellence. It uses QFM Software to manage its buildings and services and the product’s inbuilt reporting to identify trends and drive strategy.
This article, based on Service Works’ white paper ‘Performance Excellence in Maintenance Management’, looks at the importance of demonstrating good performance and the measures that maintenance teams can implement to improve operational output.
A recent webinar hosted by Service Works and the Facilities Show revealed valuable insights into how FM performance is measured across the industry. The statistics address topics including the usage of SLAs and KPIs, input and output specifications, and the usage of technology to manage performance.
Industry expert Gary Watkins, CEO of Service Works, and other CAFM professionals discuss the relevance and future of CAFM systems with the rapid advancements in technology.
In 2012, the government announced reforms to the Private Finance Initiative, through a new model called PF2. Eighteen months since its introduction, this article explores the technical content of PF2 reform, focusing on the substantive changes which have been introduced, why they matter and the impact to date on the FM sector.
A recent poll by Service Works revealed that the numerous acronyms used to describe FM software are causing confusion. A variety of different terms, including CAFM, CMMS, IWMS and MMS are used, but many believe that they all offer broadly similar functionality.
A case study of Monarch Aircraft Engineering’s aircraft hangar in Birmingham, the maintenance of which is managed using QFM software from Service Works. To view this article as a PDF click here. July 2014 Taking to the Skies Birmingham Airport has ambition, the most prominent symbol of which is Monarch Aircraft Engineering’s (MAEL) massive aircraft […]
In this PFM cover story, FM industry experts discuss the importance of Building Information Modelling (BIM) and the importance of generating awareness.
In this Partnerships Bulletin article, Gary Watkins Service Works’ CEO, looks at the policy changes that accompany the PF2 reform and how these changes will affect the market and its stakeholders.
This article explores the challenges Maintenance Managers face when selecting a computerised maintenance management software (CMMS) system.
Mark Kirkham, Director of Service Works and FM industry experts discuss the benefits, limitations and future of mobile devices for facilities managers.
Service Works’ CEO, Gary Watkins, discusses how self-service technology is revolutionising customer service in the FM industry, the benefits it offers and how to market self-service to ensure effective adoption.
Following the launch of Service Works Group’s White Paper, ‘How Strategic Space Management can Benefit your Business’, Tomorrow’s FM looks at some of the report’s key insights.
FM software expert Service Works Group’s managing director Gary Watkins explains how facilities professionals can work more effectively and efficiently using mobile technology in this edition of FMJ.
Gary Watkins, CEO of Service Works, explores how the revolution of mobile technology benefits the FM industry by allowing FMs to work flexibly and remotely; reducing costs, improving productivity and service levels.
Gary Watkins, Service Works’ CEO explains how FM data enables informed decisions in this article discussing how important FM data is in strategic property decisions.
Exploring The BIFM Good Practice Guide to Selecting FM Software, written by Annie Gales, Director of Service Works, this article in FMJ explains how to choose software, prepare an effective business case and implement IWMS technology.
Mark Kirkham, Director of Service Works, and other leading industry experts discuss the importance of benchmarking to compare and improve FM operations, provide advice for undertaking accurate benchmarking and address the challenges involved.
Gary Watkins, CEO of Service Works discusses the importance and benefits of having a comprehensive asset management strategy.
Industry expert Gary Watkins, CEO of Service Works, and other CAFM professionals discuss the relevance and future of CAFM systems with the rapid advancements in technology.
Gary Watkins, CEO of Service Works discusses the importance and benefits of having a comprehensive asset management strategy.
