With over 500 staff on site, a centralised helpdesk solution was required to help facilitate and improve the day-to-day running of one of Australia’s largest, most technologically advanced hospitals.
The hospital implemented QFM software and integrated it with third party software, including robotics and specialised software, to create a best-of-breed technology solution to manage the hospital’s 14 FM services, ensuring food safety, patient satisfaction and other general compliances are met. The system achieves this by managing a range of hospital activities including reactive maintenance and asset management, as well as service and schedule requests.
