4th September 2024
Technology in FM: An FM Industry Temperature Check
We explore the new technologies in FM, AI and IoT, the challenges facility managers face, hybrid working and sustainability.
17th July 2024
SWG Newsletter August 2024
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
9th April 2024
Service Works Global Turns 30
Established in April 1994, the business has gone from strength to strength under CEO Gary Watkins, and with parent company Addnode Group since 2017.
8th April 2024
SWG Newsletter April 2024
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
20th September 2022
Service Works Global Recognised in the 2022 Gartner® IWMS Market Guide
Corporate real estate leaders can use insights from this IWMS market guide for capital project, space, building, sustainability and real estate portfolio management.
22nd August 2022
SWG Celebrates ISO and Microsoft Recertification
SWG celebrates renewing ISO 9001 (quality management) and ISO 27001 (Information security management) certifications, as well as its Microsoft Gold Partner status.
6th July 2022
SWG Newsletter July 2022
SWG’s latest newsletter highlights our return to in-person events, new industry collaborations and complimentary FM and BIM resources.
14th April 2022
SWG recognised as Specialist IWMS Platform Provider
SWG’s QFM software has been recognised by Verdantix as the market leader for maintenance and asset management functionality.
4th March 2022
FM Tech Survey 2022 – Top Trends
Analysis of SWG’s FM Tech Survey 2022 in partnership with FMJ. Read about the top trends including space management, sustainability and visualisation.
18th August 2021
Service Works Global Again Recognised With ISO 27001 and ISO 9001 Certifications
Despite a challenging year for so many, Service Works Global has again achieved ISO certification for exceptional information security (ISO 27001) and quality management (ISO 9001).
17th December 2020
2020 – a Year of Challenge and Innovation
COVID-19 and cheerless news stole the headlines of 2020, so we’d like to look back on the year and celebrate some of the achievements within the SWG family.
13th July 2020
UK More ‘People-Focused’ Than International FM – New Research Released
The results of this year’s FM Tech survey have been insightful, particularly in showing the similarities and differences in FM across the world.
2nd July 2020
Service Works Global Extends Market Share With Addition of Excitech’s CAFM Business
Excitech, an Addnode Group company and the UK leader in technology and services for the construction and manufacturing sectors, today announced it will be transferring its CAFM business unit to Service Works Global.
30th June 2020
Service Works Global Awarded ISO Accolade for Quality and Information Security
Service Works Global has again been awarded ISO certifications 9001 for quality management, and 27001 for information security management.
10th May 2020
FM Tech Survey 2020 Results
Is FM undergoing a cultural shift – and is it welcome? Read the UK results of SWG’s FM Tech Survey 2020.
6th November 2019
Service Works Global Awarded Double ISO Accreditation for Third Year Running
SWG has once again been awarded ISO accreditation for its information security and quality management, proving the company’s continued strength and reliability in its software, services and operations.
15th August 2018
SWG Launches Business Intelligence Reporting Tool to Support Facilities & Estates Decision-Making
SWG’s new Business Intelligence (BI) reporting tool allows facilities, estates or space management data to be analysed in depth via your reporting / BI tool of choice.
19th March 2018
QFM User Group
This year’s QFM User Group takes place on Thursday 22nd March in central London, read on for more details and agenda.
5th March 2018
Service Works Group Becomes Global
Service Works Group has today announced an evolution of its brand in the UK and Europe, to become Service Works Global (SWG).
25th January 2018
How is Technology Affecting FM? SWG and FMJ Launch New Survey
Your responses to this survey will help to provide analysis and insight into the use of technology within the FM industry, so your input is vital.
28th November 2017
A Quick Guide to Sensors – New White Paper
SWG has published a new white paper to assist FMs looking to make the transition to using sensors in their facilities.
8th November 2017
Webinar – Selecting FM Software – BIFM & SWG
Hosted by BIFM and Service Works Group, this webinar will explain the essentials for planning, selecting and implementing a new FM software application.
6th November 2017
BIFM Partners With SWG to Launch Good Practice Guide
The BIFM has published a revised Good Practice Guide to Selecting FM Software, in partnership with software specialist, Service Works Group.
5th September 2017
The PPP Industry in Transition – New White Paper Release
The Public-Private Partnership (PPP) industry is changing and in order to ensure long term project success a new operational approach is required, says PPP consultancy and software specialist, Service Works Group.
1st August 2017
Addnode Group Acquires Service Works Group
With over 1,000 client sites across the globe, SWG will continue to design, develop and support QFM and P3rform, its market leading Facilities Management and PPP performance software applications, across the globe.
18th April 2017
Verdantix Names Service Works as a Smart IWMS Innovator
Service Works Group has been named as a top innovator by independent research and consultancy firm, Verdantix, in its new report “Smart Innovators: Integrated Workplace Management Systems”.
9th March 2017
SWG Named in Gartner’s IWMS Market Guide
World-leading technology research and advisory company, Gartner, has named Service Works Group a Representative Vendor in its February 2017 Market Guide for Integrated Workplace Management Systems.
17th February 2017
Transformative Technology for Healthcare Estates: New White Paper
Service Works launches new white paper, ‘Optimisation of Healthcare Estates Through Technology’, exploring how digitisation is at the heart of promoting patient-centric healthcare.
16th February 2017
Service Works Welcomes New Group CIO to Board
Service Works Group has announced the appointment of new board member, Richard Newell, as Group Chief Information Officer.
1st December 2016
Facility Management Magazine & Service Works Global Launch Annual FM Software Survey
Our new survey, in partnership with Facility Management Magazine, aims to find out how technology is affecting FM across the Australian region.
28th October 2016
Service Works Global Appoints New General Manager
“Kyle’s diverse technical expertise and his holistic viewpoint make him the ideal candidate to head our Canadian operation; we are confident of the future of the business under his remit.”
24th October 2016
Top Tech Trends for FM – 2017
Service Works predicts ten technology trends that facilities managers can expect to plan for in 2017, including mobile, IoT and wearables for FMs.
14th October 2016
Service Works Group Continues International Expansion with Opening of New Offices in Sydney
Service Works Group (SWG), international P3 performance delivery and facilities management software provider, has announced the opening of its new offices in Sydney.
21st September 2016
Service Works Awarded Prestigious ISO Certifications for Information Quality & Data Security
Service Works has been awarded ISO 9001 and ISO 27001 certifications for its commitment to excellence in quality management systems and information security management.
7th June 2016
HefmA 2016 – Compassion, Culture & Compliance in Healthcare
An overview of the HefmA 2016 Conference, including the Lord Carter Report, ERIC and how FM software can help with space management and reporting.
10th March 2016
How is Technology Affecting Facilities Management?
Technology in facilities management- how will 2016 compare to previous years? See our current insight and take our new FM Software Survey to be in with a chance of winning £500 in vouchers.
16th February 2016
Survey by i-FM and Service Works Group Aims to Provide Insight into FM Software Use in the UK
A new survey by leading FM news service, i-FM, and Service Works Group aims to provide insight into FM software usage across the UK.
16th December 2015
Infographic: FM Trends in 2016 and Beyond
Following an industry survey looking at FM Trends for 2016, Service Works has produced an infographic to analyse the results.
21st November 2014
Stepping Up Your Performance Management
This article, based on Service Works’ white paper ‘Performance Excellence in Maintenance Management’, looks at the importance of demonstrating good performance and the measures that maintenance teams can implement to improve operational output.
9th October 2014
Webinar Reveals Insight into FM Performance
A recent webinar hosted by Service Works and the Facilities Show revealed valuable insights into how FM performance is measured across the industry. The statistics address topics including the usage of SLAs and KPIs, input and output specifications, and the usage of technology to manage performance.
1st January 2014
Making a Mark on FM
Mark Kirkham, Director of Service Works, and other leading industry experts discuss the importance of benchmarking to compare and improve FM operations, provide advice for undertaking accurate benchmarking and address the challenges involved.
28th September 2022
SWI Newsletter September 2022
SWI’s latest newsletter highlights our focus on cyber security, ISO certification renewal and upcoming presentation at the Smart Buildings Show.
27th July 2023
SWI celebrates the Renewal of ISO 9001 and ISO 27001 certifications
SWI celebrates renewing ISO 9001 (quality management) and ISO 27001 (Information security management) certifications.
