Sustainable buildings
SWG considers the sustainability challenges facing the construction and FM sectors and explores the technologies that can help.
SWG considers the sustainability challenges facing the construction and FM sectors and explores the technologies that can help.
Mats Broman spoke to i-FM to discuss converging technologies, connected digital twins and the possibilities of these in the future of FM
We explore the new technologies in FM, AI and IoT, the challenges facility managers face, hybrid working and sustainability.
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
How effective space management and new technology in the public sector drives efficiencies, compliance and sustainability.
We discuss how effective space management in the public sector drives efficiencies, compliance and sustainability.
We discuss how NHS hospitals are using strategic space management to improve operations & patient care amid overcrowding and underinvestment.
SWG partnered with Kettering NHS Trust to provide CAFM and space management software, enhancing FM, compliance & maintenance efficiency.
We discuss how the strategic use of sensors, FM software, and IoT can help university estate teams drive sustainability on their campuses.
We discuss the importance of ESG commitments, showcasing FM’s pivotal role in leveraging BIM to drive sustainability.
MCG and SWG discuss managing maintenance on event day, including the challenges, and offer advice on easing the burden on facility staff.
Leading UK journal i-FM delves into the archives to see what SWG’s story can tell us about how the FM market has changed over time, and where it is likely to head.
Established in April 1994, the business has gone from strength to strength under CEO Gary Watkins, and with parent company Addnode Group since 2017.
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
Penny Brinsley, Regional Account Director at SWG, discusses compliance and risk assessment and the benefits of permit-to-work systems.
Featured in PFM, Paul McCarthy, CTO at Service Works Global, discusses how Al is supporting asset maintenance at transport hubs.
Hazel Bedson, Marketing Director at SWI discusses the trends and predictions for 2024 within the FM industry, including AI, IoT and Sensors.
Penny Brinsley discusses the implications of FM technology in efficient care home estate management including the use of AI to create better maintenance schedules.
SWI’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
Account Director, Penny Brinsley, spoke to FM UK about how space management software can help FMs improve workplace management.
Featured in PFM, Marc Watkins, our BDD, discusses how efficient facilities management is vital to employee experience and productivity.
Featured in Public Sector Build Journal, Marc Watkins, Business Development Director, discusses how retrofitting existing buildings with BIM technology can improve building capabilities and how it can help building owners during the RAAC crisis.
Featured in Facilities Management Journal, Paul McCarthy, CTO, discusses how FMs can determine which digital solutions are the right ones.
SWI’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
Featured in Football & Stadium Magazine, Penny Brinsley discusses the challenges of managing maintenance requests on event days.
Featured in Campus Estates Journal, learn how technology including CAFM, BIM and sensors can drive efficiency in energy management.
SWI’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
SWG have released a new white paper, The Art of the Possible, that details the seven steps to creating a smart building.
Hazel Bedson, Marketing & Operations Director, SWG, discusses with Energy Manager Magazine how smart building technology can support wellness in the workplace.
This year’s World FM Day is all about ‘making a real difference’, where we will be celebrating Southern Health, Curtin University and the Nordic Museum.
SWG share advice on how a work permit solution can help with compliance.
SWI’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
SWG explore the benefits of digitalisation in the built environment and advise how FMs can start the digital journey as illustrated by two case studies.
SWG offers advice to facilities managers about asset management, including the key benefits and how technology can deliver efficiencies and cut costs.
SWG discusses how asset registers can help healthcare estates teams improve the management of facilities work and therefore providing a better patient care experience.
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
We speak to Energy Manager Magazine about the use of building management systems combined with CAFM will help businesses bring down their energy usage, benefitting business costs and aligning with ESG principles.
We speak to FM Director about how CAFM’s requirements have gone beyond purely asset management, with huge scope now for smart technology integration.
Dean Close School share how they are using QFM to ensure their sites are running smoothly and cost effectively while maintaining compliance for the safety of staff and students.
Join SWG, the IWFM and Microsoft on 2 November for an hour’s webinar addressing the practical considerations of digital twins, and providing guidance for those looking to unlock the benefits.
SWG shares insight on why successful implementation of CAFM software can help increase sustainability, with a focus on higher education institutions.
As smart buildings grow in popularity, the next hurdle for users to overcome is understanding what data is necessary to capture, how to utilise it, and how to integrate it with existing software.
We speak to Facilitate magazine about how FM can play a valuable support role to marketing and IT when creating a virtual model of facilities.
Speaking in the Connected Management theatre, SWG will be sharing expert insight into how FMs can optimise intelligent buildings using FM software and integration: making them more economical for owners as well as more functional and safer for occupiers.
Corporate real estate leaders can use insights from this IWMS market guide for capital project, space, building, sustainability and real estate portfolio management.
SWG celebrates renewing ISO 9001 (quality management) and ISO 27001 (Information security management) certifications, as well as its Microsoft Gold Partner status.
Gary Watkins, CEO at Service Works International (SWI), explores how technology can help with space and workplace management in Tomorrow’s FM.
SWG CEO Gary Watkins discusses with iFM some of the factors that must be considered before implementing new FM software.
SWG’s latest newsletter highlights our return to in-person events, new industry collaborations and complimentary FM and BIM resources.
Different software has different strengths, so it’s important to find the one that meets your unique organisational requirements. Download this short guide for advice on the process.
SWG’s QFM software has been recognised by Verdantix as the market leader for maintenance and asset management functionality.
New FM resources for April: QFM software updates, case studies, webinars, events and articles.
Analysis of SWG’s FM Tech Survey 2022 in partnership with FMJ. Read about the top trends including space management, sustainability and visualisation.
SWG’s CEO Gary Watkins speaks to Maintenance and Engineering magazine about how CAFM is helping organisations improve their energy management.
Read how prestigious UK day and boarding school is using QFM software to improve compliance, reduce costs and manage work more effectively.
How technologies such as BIM and digital twins can provide an all-important factual grounding for workplace change strategies.
With the end of the year fast approaching, read our final update of 2021 on our achievements for the year.
We’re pleased to share an update on how Service Works Global is working to help facilities management professionals across the world.
Despite a challenging year for so many, Service Works Global has again achieved ISO certification for exceptional information security (ISO 27001) and quality management (ISO 9001).
Join our webinar to learn how BIM can help FM teams improve asset management, maintenance management, space planning and reduce costs.
Read how NOC is using QFM CAFM software to manage assets, maintenance and bookings, as well as helping maintain ISO compliance.
How service provider Mitie is using SWG’s QFM software to manage FM across 32 education and healthcare PPP contracts.
How QFM is supporting innovation and expansion at this modern, forward thinking university.
Based on the questions we’re asked most often, the Guide covers an overview of asset management, building information modelling (BIM), the Internet of Things (IoT) and CAFM.
How Southern Health NHS Foundation Trust chose QFM CAFM software to help ensure the ongoing provision of high-quality health services.
SWG’s Samantha Fuller talks to Facility Perspectives magazine about BIM’s growing importance and adoption in FM.
COVID-19 and cheerless news stole the headlines of 2020, so we’d like to look back on the year and celebrate some of the achievements within the SWG family.
SWG has released a new white paper investigating the internal and external factors affecting FM, including those which have been accelerated by the COVID-19 pandemic.
The results of this year’s FM Tech survey have been insightful, particularly in showing the similarities and differences in FM across the world.
Excitech, an Addnode Group company and the UK leader in technology and services for the construction and manufacturing sectors, today announced it will be transferring its CAFM business unit to Service Works Global.
Service Works Global has again been awarded ISO certifications 9001 for quality management, and 27001 for information security management.
Is FM undergoing a cultural shift – and is it welcome? Read the UK results of SWG’s FM Tech Survey 2020.
Read how to learn how BNP Paribas Real Estate, Europe’s leading property manager uses QFM CAFM software to manage the performance of its 600 UK properties.
SWG has once again been awarded ISO accreditation for its information security and quality management, proving the company’s continued strength and reliability in its software, services and operations.
SWG has authored a new white paper that will help facilities managers understand if BIM is right for their organisation, and how to undertake the process.
SWG has published a new white paper to help FMs in healthcare organisations choose the right software and technology to improve operational efficiency, manage assets and save costs.
Service Works Global debuted its new virtual reality (VR) BIM tool at Facilities Show, which allows visitors to ‘walk though’ a building using a VR headset.
Service Works has introduced its new BIM e-Book which discusses the present and future roles of BIM for FM.
G4S Corrections Services at Port Phillip Prison has adopted Service Work’s QFM Software to manage all FM services; ensuring a high standard of care for its prisoners.
How Pymble Ladies’ College is using our QFM mobile app to improve operations at its 55-acre site.
The latest version of QFM includes a range of new features to streamline facilities operations.
SWG’s new Business Intelligence (BI) reporting tool allows facilities, estates or space management data to be analysed in depth via your reporting / BI tool of choice.
International technology provider, Service Works Global (SWG) will be exhibiting at Facilities Show 2018 on stand P750.
SWG has announced the release of pioneering new software functionality to improve the reliability, safety and cost of infrastructure networks.
Have you seen what’s new in QFM? Sign up for any of our complimentary 30 minute webinars at 1pm AEST each day for a demonstration of how our new functionality can make your life easier. Click here to book now. Asset lifecycle Mobile app configuration & customisation Linear asset management BIM Monday, 18 June Tuesday, 19 June […]
Following the successful introduction of online QFM training for our existing clients, SWG is offering new dates and courses for June.
This year’s QFM User Group takes place on Thursday 22nd March in central London, read on for more details and agenda.
Service Works Group has today announced an evolution of its brand in the UK and Europe, to become Service Works Global (SWG).
Your responses to this survey will help to provide analysis and insight into the use of technology within the FM industry, so your input is vital.
Service Works Group (SWG) takes a look at the technology trends and advances facilities managers can expect in 2018 and beyond.
SWG has published a new white paper to assist FMs looking to make the transition to using sensors in their facilities.
Leading FM specialist, Anabas, has contracted with SWG to implement a fully integrated suite of web-based management software tools, providing unparalleled control and monitoring of its facilities and operations.
Hosted by BIFM and Service Works Group, this webinar will explain the essentials for planning, selecting and implementing a new FM software application.
Melbourne Cricket Ground chooses QFM facilities management software to manage the largest sporting stadium in the Southern Hemisphere.
With over 1,000 client sites across the globe, SWG will continue to design, develop and support QFM and P3rform, its market leading Facilities Management and PPP performance software applications, across the globe.
Service Works Group has been named as a top innovator by independent research and consultancy firm, Verdantix, in its new report “Smart Innovators: Integrated Workplace Management Systems”.
World-leading technology research and advisory company, Gartner, has named Service Works Group a Representative Vendor in its February 2017 Market Guide for Integrated Workplace Management Systems.
Service Works launches new white paper, ‘Optimisation of Healthcare Estates Through Technology’, exploring how digitisation is at the heart of promoting patient-centric healthcare.
Service Works Group has announced the appointment of new board member, Richard Newell, as Group Chief Information Officer.
Service Works’ CEO, Gary Watkins, guest blogs for The Facilities Management Forum on the challenges facing healthcare and how CAFM software solutions can help overcome these.
Service Works Global is proud to be sponsoring the Digital Technology sessions at the FMA’s National Summit in Sydney – ‘Supporting Digital Transformation in FM’
“Kyle’s diverse technical expertise and his holistic viewpoint make him the ideal candidate to head our Canadian operation; we are confident of the future of the business under his remit.”
Service Works Group (SWG), international P3 performance delivery and facilities management software provider, has announced the opening of its new offices in Sydney.
Service Works has been awarded ISO 9001 and ISO 27001 certifications for its commitment to excellence in quality management systems and information security management.
Case study: how QFM software helped to provide seamless delivery of services at the Pan Am Games, resulting in Olympic standard facilities management.
Service Works’ Director Mark Kirkham speaks to PFM at the Facilities Show about how FM technology such as Self-Service and QFM Mobile can help meet the growing demands of the FM sector.
We are pleased to announce that on Wednesday 15th June 2016, we will be hosting an event for a select number of our healthcare clients, providing an opportunity to learn more about technological FM innovation, as well as the latest functionality in QFM and global best practice from some of our largest international healthcare clients. If […]
The challenges of maintenance for NHS trusts, and how QFM facilities management software can deliver optimum value to the estate.
Clients from across Australia both gathered in Melbourne and dialled in for Service Works’ QFM User Group on Friday 8th April. Read an overview of the meeting and request more information.
International FM software provider Service Works Group will be exhibiting at the Facilities Show on stand N1300, demonstrating the latest web and mobile enhancements to its flagship facilities, estates and workplace management software, QFM.
Technology in facilities management- how will 2016 compare to previous years? See our current insight and take our new FM Software Survey to be in with a chance of winning £500 in vouchers.
A new survey by leading FM news service, i-FM, and Service Works Group aims to provide insight into FM software usage across the UK.
Top Five Reasons to Implement a CAFM (Computer Aided Facilities Management) system, including short term benefits and long term ROI.
New white paper from Service Works. Download for guidance on implementing CAFM software; from the initial assessment of what is required from the software, through to post implementation and system support.
Following an industry survey looking at FM Trends for 2016, Service Works has produced an infographic to analyse the results.
Service Works Group has released a new white paper to help FMs embrace the technology by providing an overview of BIM in relation to FM.
As published in the November issue of Facility Management magazine, this article explains how QFM Software from Service Works Group has enabled the Parliament of New South Wales to streamline maintenance job-logging processes, create efficiencies and ensure complete FM auditability.
In a series of short videos, Andrew Wilkinson, Strategy and Marketing Director of Sodexo and Mark Kirkham, Director of Service Works briefly address some of the issues that will affect Facilities Management in 2016.
This article from Service Works explains how CAFM and BIM joining forces provides valuable operational FM information as well as more reliable data to report on.
In this article, Service Works explain why it is increasingly important to reduce reliance on Excel spreadsheets and move towards more reliable software.
A recent survey conducted by Service Works Group and the Facilities Show reveals the need to cut through the jargon to reveal the benefits of FM software.
In this short video, Mark Kirkham, Director of Service Works, discusses the company’s latest innovations at the Facilities Show 2015.
A panel of technology experts at this year’s Facilities Show considered how technology will continue to improve the way our workplaces work.
This article examines how QFM Software from Service Works Group has played a vital role in enhancing service delivery at ACS International Schools in London.
Join the UK’s leading FM technology companies at the Facilities Show to discuss the future of FM software and how it can give your organisation competitive advantage.
Service Works will be demonstrating the latest self-service and mobile enhancements to its flagship facilities, estates and workplace management software, QFM, at the Facilities Show.
Published by the BIFM in collaboration with Service Works, the guide provides information about the critical issues involved in selecting and implementing a software solution for FM and looks at key technology trends that may influence the decision-making processes.
From leadership and management to technical and compliance knowledge, the key role of the facilities manager in education is the topic of the BIFM Education Special Interest Group event on Wednesday 15 April.
Service Works takes part in an article by FMJ (Facilities Management Journal), asking what industry experts think the workplace of twenty years will look like, and what role CAFM will play.
A new guide from Service Works aids Facilities Managers in selecting an FM software tool and preparing a comprehensive and compelling business case.
The Facilities Show, in collaboration with international FM software provider Service Works Group, is conducting the latest UK FM Software Survey which aims to provide the most complete and thought-provoking picture of how technology is impacting the profession.
Industry expert Gary Watkins, CEO of Service Works, and other CAFM professionals discuss the relevance and future of CAFM systems with the rapid advancements in technology.
A recent poll by Service Works revealed that the numerous acronyms used to describe FM software are causing confusion. A variety of different terms, including CAFM, CMMS, IWMS and MMS are used, but many believe that they all offer broadly similar functionality.
Mark Kirkham, Director of Service Works and FM industry experts discuss the benefits, limitations and future of mobile devices for facilities managers.
SWI’s latest newsletter highlights our focus on cyber security, ISO certification renewal and upcoming presentation at the Smart Buildings Show.
We recently spoke to the journal PFM on the subject of how FMs must prove that the technology used to run their facilities is working to provide the best outcomes.
SWI celebrates renewing ISO 9001 (quality management) and ISO 27001 (Information security management) certifications.
How creating schedules by location, rather than asset, can help FMs manage health and safety across their site.
Industry expert Gary Watkins, CEO of Service Works, and other CAFM professionals discuss the relevance and future of CAFM systems with the rapid advancements in technology.
Gary Watkins, CEO of Service Works discusses the importance and benefits of having a comprehensive asset management strategy.