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The latest news from Service Works and coverage from industry journals
Smart Buildings Integrated with CAFM
13th November 2024

Sustainable buildings

SWG considers the sustainability challenges facing the construction and FM sectors and explores the technologies that can help.

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QFM SWG Newsletter October
17th July 2024

SWG Newsletter August 2024

SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.

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Melbourne Cricket Ground facilities management QFM software
25th April 2024

Managing Matchday Maintenance

MCG and SWG discuss managing maintenance on event day, including the challenges, and offer advice on easing the burden on facility staff.

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Service Works Global turns 30
9th April 2024

Service Works Global Turns 30

Established in April 1994, the business has gone from strength to strength under CEO Gary Watkins, and with parent company Addnode Group since 2017.

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QFM SWG Newsletter October
8th April 2024

SWG Newsletter April 2024

SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.

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Work permits web banner
5th March 2024

Software for Standards

Penny Brinsley, Regional Account Director at SWG, discusses compliance and risk assessment and the benefits of permit-to-work systems.

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2nd January 2024

Trends and Predictions for 2024

Hazel Bedson, Marketing Director at SWI discusses the trends and predictions for 2024 within the FM industry, including AI, IoT and Sensors.

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20th December 2023

A More Efficient Care Home

Penny Brinsley discusses the implications of FM technology in efficient care home estate management including the use of AI to create better maintenance schedules.

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QFM SWG Newsletter October
18th December 2023

SWI Newsletter Q4 2023

SWI’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.

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10th November 2023

Why FM Really Matters

Featured in PFM, Marc Watkins, our BDD, discusses how efficient facilities management is vital to employee experience and productivity.

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2nd November 2023

Retrofitting BIM: Creating Better Buildings

Featured in Public Sector Build Journal, Marc Watkins, Business Development Director, discusses how retrofitting existing buildings with BIM technology can improve building capabilities and how it can help building owners during the RAAC crisis.

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technology futuristic travel image
4th October 2023

Digital Dilemma

Featured in Facilities Management Journal, Paul McCarthy, CTO, discusses how FMs can determine which digital solutions are the right ones.

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QFM SWG Newsletter October
3rd October 2023

SWI Newsletter Q3 2023

SWI’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.

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QFM SWG Newsletter October
27th June 2023

SWI Newsletter June 2023

SWI’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.

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9th May 2023

World FM Day 2023

This year’s World FM Day is all about ‘making a real difference’, where we will be celebrating Southern Health, Curtin University and the Nordic Museum.

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QFM SWG Newsletter October
30th March 2023

SWI Newsletter March 2023

SWI’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.

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BIM reality capture and modelling SWG
8th March 2023

Digital Journey

SWG explore the benefits of digitalisation in the built environment and advise how FMs can start the digital journey as illustrated by two case studies.

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21st December 2022

Maximising Your Assets

SWG offers advice to facilities managers about asset management, including the key benefits and how technology can deliver efficiencies and cut costs.

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QFM SWG Newsletter October
7th December 2022

SWG Newsletter December 2022

SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.

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The digital twin journey webinar | Service Works Global
25th October 2022

The Digital Twin Journey Webinar

Join SWG, the IWFM and Microsoft on 2 November for an hour’s webinar addressing the practical considerations of digital twins, and providing guidance for those looking to unlock the benefits.

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QFM SWG Newsletter October
6th July 2022

SWG Newsletter July 2022

SWG’s latest newsletter highlights our return to in-person events, new industry collaborations and complimentary FM and BIM resources.

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QFM SWG Newsletter October
14th October 2021

SWG Newsletter October 2021

We’re pleased to share an update on how Service Works Global is working to help facilities management professionals across the world.

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How to choose a CAFM mobile app
30th August 2018

Latest QFM Release

The latest version of QFM includes a range of new features to streamline facilities operations.

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17th May 2018

Asia Pacific: QFM Online Demonstration

Have you seen what’s new in QFM? Sign up for any of our complimentary 30 minute webinars at 1pm AEST each day for a demonstration of how our new functionality can make your life easier. Click here to book now.   Asset lifecycle Mobile app configuration & customisation Linear asset management BIM Monday, 18 June Tuesday, 19 June […]

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Service Works Group CAFM and PPP O&M software
19th March 2018

QFM User Group

This year’s QFM User Group takes place on Thursday 22nd March in central London, read on for more details and agenda.

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Addnode Group acquires CAFM software provider service works group
1st August 2017

Addnode Group Acquires Service Works Group

With over 1,000 client sites across the globe, SWG will continue to design, develop and support QFM and P3rform, its market leading Facilities Management and PPP performance software applications, across the globe.

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Gartner IWMS Market Guide
9th March 2017

SWG Named in Gartner’s IWMS Market Guide

World-leading technology research and advisory company, Gartner, has named Service Works Group a Representative Vendor in its February 2017 Market Guide for Integrated Workplace Management Systems.

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Using CAFM FM software in healthcare
16th February 2017

CAFM in Healthcare – A Big Opportunity

Service Works’ CEO, Gary Watkins, guest blogs for The Facilities Management Forum on the challenges facing healthcare and how CAFM software solutions can help overcome these.

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CAFM software from Service Works serves the NSW Parliament
30th November 2015

QFM Software Serves the New South Wales Parliament

As published in the November issue of Facility Management magazine, this article explains how QFM Software from Service Works Group has enabled the Parliament of New South Wales to streamline maintenance job-logging processes, create efficiencies and ensure complete FM auditability.

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SWG Webinar - Facilities Management Trends for 2016
23rd November 2015

Videos: FM Trends in 2016

In a series of short videos, Andrew Wilkinson, Strategy and Marketing Director of Sodexo and Mark Kirkham, Director of Service Works briefly address some of the issues that will affect Facilities Management in 2016.

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How QFM software from Service Works has played a vital role at ACS International Schools
19th June 2015

Schooled in Service

This article examines how QFM Software from Service Works Group has played a vital role in enhancing service delivery at ACS International Schools in London.

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BIFM & Service Works Good Practice Guide to Selecting FM Software
9th April 2015

Good Practice Guide to Selecting FM Software

Published by the BIFM in collaboration with Service Works, the guide provides information about the critical issues involved in selecting and implementing a software solution for FM and looks at key technology trends that may influence the decision-making processes.

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BIFM Education Special Interest Group event
27th March 2015

The FM Challenge in Education

From leadership and management to technical and compliance knowledge, the key role of the facilities manager in education is the topic of the BIFM Education Special Interest Group event on Wednesday 15 April.

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Service Works interview - The Future of Everything and the Role of CAFM
16th March 2015

The Future of Everything

Service Works takes part in an article by FMJ (Facilities Management Journal), asking what industry experts think the workplace of twenty years will look like, and what role CAFM will play.

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Facilities management software survey results - Service Works Group
10th December 2014

Survey to Build a Picture of FM Software Usage

The Facilities Show, in collaboration with international FM software provider Service Works Group, is conducting the latest UK FM Software Survey which aims to provide the most complete and thought-provoking picture of how technology is impacting the profession.

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Service Works discusses how future CAFM systems will benefit facilities managers
7th October 2014

Mindful of the Future

Industry expert Gary Watkins, CEO of Service Works, and other CAFM professionals discuss the relevance and future of CAFM systems with the rapid advancements in technology.

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Service Works' poll reveals confusion among FMs over sotware acronyms
1st August 2014

FM Software Acronyms Poll Reveals Confusion

A recent poll by Service Works revealed that the numerous acronyms used to describe FM software are causing confusion. A variety of different terms, including CAFM, CMMS, IWMS and MMS are used, but many believe that they all offer broadly similar functionality.

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How mobile devices are changing the FM landscape with CAFM software on the go - article by Service Works
1st May 2014

The Way of the Future

Mark Kirkham, Director of Service Works and FM industry experts discuss the benefits, limitations and future of mobile devices for facilities managers.

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QFM SWG Newsletter October
28th September 2022

SWI Newsletter September 2022

SWI’s latest newsletter highlights our focus on cyber security, ISO certification renewal and upcoming presentation at the Smart Buildings Show.

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Service Works discusses how future CAFM systems will benefit facilities managers
7th October 2014

Mindful of the Future

Industry expert Gary Watkins, CEO of Service Works, and other CAFM professionals discuss the relevance and future of CAFM systems with the rapid advancements in technology.

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