Implementation

Simple software implementation process of Service Works' CAFM and IWMS applications, QFM and P3rform

Our experienced team of consultants comprising industry specialists and highly skilled technical experts, ensures rapid deployment of our flagship CAFM and IWMS applications, QFM and P3rform. We have extensive experience of implementing our software in a wide range of client environments. All of our software implementations are managed using the proven, globally recognised PMI Project Management Professional (PMP) ® certification standards.

We take a partnership approach to installations, involving a clear understanding of client requirements and objectives, a fully structured plan and regular meetings conducted by experienced staff who provide you with support and assistance during each phase of the project to ensure a smooth software implementation. Services offered include:

  • Requirements analysis: enables accurate mapping of your business processes against our software’s functional capabilities, including technical and user requirements
  • Project planning: allows project scope, objectives and resources to be agreed and key software implementation milestones defines
  • Software configuration and customisation: ensures that our software is tailored to meet your organisation’s unique business goals
  • Testing: pre-go live and User Acceptance Testing (UAT) ensures a smooth software roll-out
  • Implementation: either remote or on-site implementation, combined with detailed migration plans, ensure business continuity for your organisation
  • Integration: we can work with you to ensure that our software interfaces with your existing systems to provide a seamless, enterprise-wide solution 
Events and the facilities management team

The Importance of FM in Event Planning

The facilities management team is the backbone of any event, and requests can be made and managed quickly and easily through CAFM software.

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News - Public private partnership operational phase transition white paper

The PPP Industry in Transition – New White Paper Released by Service Works Group

The Public-Private Partnership (PPP) industry is changing and in order to ensure long term project success a new operational approach is required, says PPP consultancy and software specialist, Service Works Group.

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Service Works discusses how future CAFM systems will benefit facilities managers

Mindful of the Future

Industry expert Gary Watkins, CEO of Service Works, and other CAFM professionals discuss the relevance and future of CAFM systems with the rapid advancements in technology.

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