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FAQs

Providing Solutions to Frequently Asked Questions about QFM and P3rform

FAQ's

PPP Penalty Payment Calculation – The penalty deduction report does not appear to include the holiday dates when calculating deduction days. The dates in the QFM calendar are correct, so why does the report show the wrong data?

Problem
PPP Penalty Payment Calculation – The penalty deduction report does not appear to include the holiday dates when calculating deduction days. The dates in the QFM calendar are correct, so why does the report show the wrong data?

Explanation
One reason for this is when core periods are defined so that some areas of a building (school for example) are set up to be used during periods of holiday; the holiday being defined in the QFM calendar. This is controlled by a combination of Geography Usage and Day Type in the calendar.

In the example of a school, this issue can be caused when the Day Type in the calendar is set to ‘Holiday Weekday (Whole School)’ and not as ‘Holiday Weekday (Community)’.

P3rform PPP Licensing Options.

Information
The following information should be used to ensure that PFI licenses include the correct options:

FM Contract -> PFI -> PFI Params – this contains all the parameter lookup tables required for the paymech calcs. The tables displayed within this may vary from contract to contract but the control is always required. Used by all paymech contracts.

FM Contract -> PFI -> School Calendar – this is used to record the different core/cover hours applicable on relevant days across the school year. Only required for School PayMechs.

FM Contract -> Contractor -> KPI Parameters – this is used to setup the templates utilised by the KPI Results control. Typically this is only applicable to those contracts that incorporate Volume Adjustments as part of the payment schedule.

FM Event -> Event -> Event PFI – used to record details of multiple affected Geography areas against a single event. Used by all paymech contracts.

FM Event -> Event -> KPI Results – as for KPI Parameters this is not used for all paymechs. Typically this is only applicable to those contracts that incorporate Volume Adjustments as part of the payment schedule.

FM Event -> Event -> Penalty Payments – this is the main Paymech reporting control. Used by all paymech contracts.

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