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Our software provides a comprehensive and cost-effective facilities and property management solution for private sector organisations:

  • Automation and prioritisation of time consuming tasks improves operational efficiency
  • A centralised view of facilities and estates information gives a clear picture of planned and reactive maintenance spend
  • Asset management and intelligent scheduling tools reduce equipment downtime and lower the cost of ownership
  • A complete audit trail supports health, safety and statutory compliance
  • Key Performance Indicators enable senior management to evaluate the effectiveness of the maintenance operation and support organisational and personnel decisions

Browse our private sector case studies below to learn how our customers have measurably improved the efficiency of their FM operations and achieved significant cost savings by implementing our software solutions.

Case Study

1 London Bridge Street

Controlling facilities management requirements for the tenants of 1 London Bridge Street.

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ACS International Schools Case Study: comprehensive and flexible FM software to control reactive maintenance requests and enhance service delivery
Case Study

ACS International Schools

Streamlining reactive maintenance and service delivery across 4 prestigious campuses

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BNY Mellon Case Study: control FM costs and centralise room bookings across multiple offices
Case Study

BNY Mellon

Controlling FM costs and centralising room bookings across multiple offices

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DLA Piper Case Study: a complete FM software solution for PPM, facilities helpdesk and asset management
Case Study

DLA Piper

Supporting a law firm’s move from a paper-based to a full CAFM solution

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Face Face Case Study: a centralised CAFM solution to support effective facilities, property and contractor management
Case Study

Fat Face

Improving facility, real estate and contractor management for a leading retail brand

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Melbourne Convention & Exhibition Centre Case Study: Using integrated Facilities and Performance Management Software
Case Study

Melbourne Convention & Exhibition Centre

Integrated FM and PPP payment mechanism software for Australia’s largest convention centre

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Monarch Aircraft Engineering Case Study: Using QFM software to manage maintenance at 40 sites
Case Study

Monarch Aircraft Engineering

How CAFM software was used to meet health, safety and maintenance SLAs

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Pan Am Games: How QFM CAFM Software is Used at the Toronto Games
Case Study

Pan Am Games

Management of FM service delivery and demonstrating value for the Athletes’ Village PPP contract.

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Neath Port Talbot Case Study: CAFM solution to manage hard and soft services
Case Study

Total Fitness

Minimised asset downtime through optimised PPM scheduling for a nationwide chain of health clubs

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FM embracing change and technology
July 2019

Technology: Are FMs Embracing Change?

‘Technology as a force for change – we are all technology companies, aren’t we?’ A commentary on the debate featuring SWG.

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July 2019

SWG Unveils New BIM Tech at Facilities Show

Service Works Global debuted its new virtual reality (VR) BIM tool at Facilities Show, which allows visitors to ‘walk though’ a building using a VR headset.

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Service Works discusses how future CAFM systems will benefit facilities managers
October 2014

Mindful of the Future

Industry expert Gary Watkins, CEO of Service Works, and other CAFM professionals discuss the relevance and future of CAFM systems with the rapid advancements in technology.

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