The UK’s oldest independent hospital and medical charity required a bespoke and flexible FM software application to increase the hard services’ operational efficiency and to support the organisation’s business development. A transition from Microsoft Excel to a comprehensive FM software solution was needed, in order to improve operational efficiency and streamline reporting; whilst retaining priority over patient-facing work.
QFM software has provided real-time visibility of jobs, giving increased control and a clear measurement of work. In addition, 30% improvement in workflow and enhanced reporting; reducing reporting times from 5 days to 3 minutes.