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Your building is talking. Are you listening?
Our CAFM, QFM, and building lifecycle management platform, Geminus, give facilities management teams the insight to make a difference. Save time, reduce spend and ensure compliance with AI-powered data analysis.
SWG unveils Geminus – a new platform for the connected built environment
Built on decades of FM and technology expertise, Geminus provides a trusted foundation for connecting, structuring and using information across the entire building lifecycle from design and construction to daily operations and long‑term optimisation.
In facilities management, robust reporting and compliance are crucial for maintaining operational standards and ensuring regulatory adherence. Accurate and timely reports provide essential insights into facility performance, safety protocols, and maintenance schedules. Compliance with industry regulations and legal requirements helps mitigate risks, avoid fines, and ensure a safe environment for occupants.
QFM asset management and lifecycle software optimises and extends the life of an asset through intelligent data capture, expenditure forecasting and detailed management reporting.
With detailed asset tracking, incident management and performance evaluation, QFM can help reduce asset downtime, improve performance, extend asset life and lower maintenance costs.
A centralised help desk is paramount to the smooth operation of any building or site. QFM’s intelligent job management software ensures that your contractors and in-house staff are efficiently deployed for both hard and soft FM services. QFM’s help desk and maintenance management tools rapidly captures reactive maintenance requests, prioritises tasks and identifies unresolved tasks to enable rapid job resolution.
When it comes to sustainability, there’s something every organisation can improve upon, from understanding how resources are being used through easier, more insightful reporting; to more intelligent scheduling of PPMs to avoid the over-maintenance of assets; to using an IoT platform to identify performance anomalies and resource-hungry hot spots.
Improve your facilities management with SWG’s software solutions for efficiency, compliance, and patient wellbeing.
Explore more on HealthcareOptimise your operations with software solutions for smarter, sustainable, and student-focused higher education estates.
Explore more on Higher EducationMeet the unique requirements of each client contract with ease. QFM helps service providers excel at providing high quality, responsive services 24/7.
Explore more on Service ProvidersEnsure stadium and venue visitors enjoy a first class experience every time with QFM’s tools for asset, maintenance and safety management.
Explore more on Stadia & Venues“The system has dramatically improved communications between the Estates Department and our hospitals and clinics across the region.
It drives revenue and, more importantly, ensures the ongoing provision of high quality health services to which we are committed.”
“The University had a fairly extensive and complex list of requirements and QFM was the only system that could fully demonstrate that it fulfilled all of our requirements in a similar environment. The software demonstrated its ability to operate effectively in a busy educational institution and our choice was clear. For us, the selection of QFM was a risk-free decision”
“QFM is a vital tool for us. It enables us to view critical event progress via one graphical screen and monitor service performance against the contractual service level agreements. QFM Event Director instantly highlights potential failures, allowing us to take remedial action.”
“It’s so easy to use. People at MCG are really busy and there’s little time for extensive software training. QFM is incredibly practical for us and the functionality and technology that it uses is being enhanced all the time, to ensure that facilities management at the ‘G’ moves with the times.”
“We can establish if something is failing more often than it should do and to take appropriate action accordingly. QFM also allows us to manage our contractors efficiently and provides data for informed decision making. For example, we are now able to foresee when an asset gets to a point beyond economical repair.”
“The amount of data we get from QFM gives us such insight into all aspects of the prison’s performance. Anything we need to see, for any timeframe, is there. It allows us to check we’re on track for that period or if we need to reassess our actions in order to meet the targets at the end of the quarter.”
QFM software improves visibility of FM operations and assets by centralising data into a single, easy-to-use platform. It offers real-time tracking, detailed reporting, and interactive dashboards, enabling better oversight and informed decision-making. This transparency enhances accountability, streamlines workflows, and ensures more efficient management of facilities and resources.
QFM software helps extend the lifecycle of assets and facilities by enabling proactive maintenance, timely inspections, and efficient resource management. By reducing wear and preventing breakdowns, it maximizes performance, minimizes downtime, and defers costly replacements. This results in long-term savings, improved reliability, and better return on infrastructure investments.
QFM software optimises performance at every stage – from design and construction to operation and maintenance. It ensures seamless coordination, real-time data insights, and informed decision-making. This leads to improved efficiency, reduced operational costs, and enhanced sustainability, ensuring buildings perform at their best throughout their entire lifespan.
Unlock the power of your data, no matter where it’s from. Using Geminus, connect all your data and sources from any provider to a single, easy-to-use interface. Geminus drives a best of breed approach that gives you a single point of truth and a clear competitive edge.
Make better operational decisions based on real-world data. Our Geminus platform delivers a complete overview of the lifecycle of your building, from design and construction to daily management and long-term operations. Harnessing the power of AI, Geminus identifies trends and intelligently suggests predictive maintenance to reduce downtime or uncover hidden insights on how your buildings and spaces are being used.
Discover our guide to utilising IoT and smart building technology. Throughout the ebook, real life use cases and examples will be explored, showing that smart buildings are indeed far from an unattainable dream, but very much the art of the possible.
From creating a BIM model, integrating CAFM and sensor technology, to the digitisation process this guide covers the many ways FMs can help to optimise their building.
Unleash more power from your data by connecting SWG to any system.
Find out how our software can help you improve service quality and delivery, optimise equipment performance, and reduce expenditure.
Copyright © 2026 Service Works Global. All rights reserved. Designed by Damteq®
Service Works Global Ltd.
SWG House
4 Keswick Road
London
SW15 2JN
United Kingdom
Copyright © 2026 Service Works Global. All rights reserved. Designed by Damteq®
