CMMS software and beyond: the next generation for the connected built environment

Your building is talking. Are you listening?

Our CMMS, QFM, and building lifecycle management platform, Geminus, give facilities management teams the insight to make a difference. Save time, reduce spend and ensure compliance with AI-powered data analysis.

About Service Works Global

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GeminusTM

See everything,
solve anything

SWG unveils Geminus – a new platform for the connected built environment

Built on decades of FM and technology expertise, Geminus provides a trusted foundation for connecting, structuring and using information across the entire building lifecycle from design and construction to daily operations and long‑term optimisation.

Everything you need to achieve your FM goals

Building Lifecycle Management Software 3D BIM Model Of Estate

Building Lifecycle Management

FMs are managing more systems and more building data than ever before, often spread across disconnected platforms. Our Geminus ecosystem combines real-time building data, floorplans, BIM models and 3D visualisation to enable FMs to make smarter operational decisions and supports the creation of a digital twin.

Fm compliance and reporting
Charts Graphic

Compliance & Reporting

In facility management, robust reporting and compliance are crucial for maintaining operational standards and ensuring regulatory adherence. Accurate and timely reports provide essential insights into facility performance, safety protocols, and maintenance schedules. Compliance with industry regulations and legal requirements helps mitigate risks, avoid fines, and ensure a safe environment for occupants.

Man Fixing Equipment With Tablet Asset Management Software

Asset Management & Predictive Maintenance

QFM asset management and lifecycle software optimises and extends the life of an asset through intelligent data capture, expenditure forecasting and detailed management reporting. 

With detailed asset tracking, incident management and performance evaluation, QFM can help reduce asset downtime, improve performance, extend asset life and lower maintenance costs. 

QFM CMMS facilities management software on laptop

Help Desk & Reactive Maintenance

A centralised help desk is paramount to the smooth operation of any building or site. QFM’s intelligent job management software ensures that your contractors and in-house staff are efficiently deployed for both hard and soft FM services. QFM’s help desk and maintenance management tools rapidly captures reactive maintenance requests, prioritises tasks and identifies unresolved tasks to enable rapid job resolution.  

How maintenance teams like yours are cutting downtime and costs with QFM software

Provide a first-class facility in line with Aged Care Quality Standards, with the help of QFM facility and maintenance management software.

Explore more on Aged Care

Optimise your operations with software solutions for smarter, sustainable, and student-focused higher education estates.

Explore more on Higher Education

Ensure stadium and venue visitors enjoy a first class experience every time with QFM’s tools for asset, maintenance and safety management.  

Explore more on Stadia & Venues

Improve safety, security and FM response times in critical environments like police stations, courts and prisons with SWG’s CAFM software, QFM.

Explore more on Justice & Defence

Meet the unique requirements of each client contract with ease. QFM helps service providers excel at providing high quality, responsive services 24/7.

Explore more on Service Providers

Improve your facilities management with SWG’s software solutions for efficiency, compliance, and patient wellbeing.

Explore more on Healthcare

Keep busy transport hubs and complex linear asset networks running smoothly all year round, with QFM’s hard and soft FM service management. 

Explore more on Transport & Infrastructure

“QFM software has helped us transform our FM processes in order to save money, provide a stronger and more responsive service, and ensure Life Care meets the stringent standards for Australian aged care.”

QFM from SWG met the brief of a flexible, easy-to-use and feature rich software, and impressed the team because of the company’s extensive experience in the education sector, its local support team and partnership approach to working with clients.

“It’s so easy to use. People at MCG are really busy and there’s little time for extensive software training. QFM is incredibly practical for us and the functionality and technology that it uses is being enhanced all the time, to ensure that facilities management at the ‘G’ moves with the times.”

“As the client [from the State], I can access QFM to monitor activity against the service level agreement. Reports are automatically generated each day through the system, and this allows me to audit how the prison is being affected by any faults that may have occurred. These software tools are invaluable and provide the potential to prevent problems escalating into a deduction scenario.”

“The amount of data we get from QFM gives us such insight into all aspects of the prison’s performance. Anything we need to see, for any timeframe, is there. It allows us to check we’re on track for that period or if we need to reassess our actions in order to meet the targets at the end of the quarter.”

“QFM is a sophisticated application and we use it to manage the entire Calvary Mater Hospital PPP contract. It is crucial that the performance is tightly monitored and managed. QFM is a completely integrated application, so if there was to be a performance failure, then the system will automatically flag it and calculate the abatement, because the application integrates measurement into daily maintenance operations.”

“We can establish if something is failing more often than it should do and to take appropriate action accordingly. QFM also allows us to manage our contractors efficiently and provides data for informed decision making. For example, we are now able to foresee when an asset gets to a point beyond economical repair.”

Why do leading facilities management companies choose Service Works Global?

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Improve visibility of FM operations and assets​

Improve visibility of FM operations and assets

QFM software improves visibility of FM operations and assets by centralising data into a single, easy-to-use platform. It offers real-time tracking, detailed reporting, and interactive dashboards, enabling better oversight and informed decision-making. This transparency enhances accountability, streamlines workflows, and ensures more efficient management of facilities and resources.

Extend the lifecycle of assets and facilities

QFM software helps extend the lifecycle of assets and facilities by enabling proactive maintenance, timely inspections, and efficient resource management. By reducing wear and preventing breakdowns, it maximizes performance, minimizes downtime, and defers costly replacements. This results in long-term savings, improved reliability, and better return on infrastructure investments.

Optimise performance across a building's lifecycle

QFM software optimises performance at every stage—from design and construction to operation and maintenance. It ensures seamless coordination, real-time data insights, and informed decision-making. This leads to improved efficiency, reduced operational costs, and enhanced sustainability, ensuring buildings perform at their best throughout their entire lifespan.

One ecosystem for any building data source

Unlock the power of your data, no matter where it’s from. Using Geminus, connect all your data and sources from any provider to a single, easy-to-use interface. Geminus drives a best of breed approach that gives you a single point of truth and a clear competitive edge.

Complete building lifecycle intelligence

Make better operational decisions based on real-world data. Our Geminus platform delivers a complete overview of the lifecycle of your building, from design and construction to daily management and long-term operations. Harnessing the power of AI, Geminus identifies trends and intelligently suggests predictive maintenance to reduce downtime or uncover hidden insights on how your buildings and spaces are being used.

Component 191 – 2
Component 191 – 2

Discover our guide to utilising IoT and smart building technology. Throughout the ebook, real life use cases and examples will be explored, showing that smart buildings are indeed far from an unattainable dream, but very much the art of the possible.

From creating a BIM model, integrating CMMS and sensor technology, to the digitisation process this guide covers the many ways FMs can help to optimise their building.

Are you ready for BIM? Digitising existing buildings

Integrate with critical workflows

Unleash more power from your data by connecting SWG to any system.

Book a free demo today​

Find out how our CMMS, BIM or space management software can help you improve service quality and delivery, optimise equipment performance, and reduce expenditure.