Track, manage and analyse your building’s operational data, all in one place.

Service Works Global empowers facility managers and service providers by providing full operational control, guaranteeing compliance with regulations and SLAs, and boosting team productivity.

About Service Works Global

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Everything you need to achieve your FM goals

P3rform P3 Software Integrated Paymech Transparency Trust

Public Private Partnerships (P3s)

P3rform software streamlines P3 contract management for facility managers by providing real-time performance tracking, automated compliance checks, and transparent reporting. It simplifies communication between stakeholders, ensures service level agreement adherence, and reduces administrative burden. With intuitive dashboards and data analytics, P3rform enhances decision-making and contract lifecycle efficiency.

Man Fixing Equipment With Tablet Asset Management Software

Asset Management & Predictive Maintenance

QFM asset management and lifecycle software optimises and extends the life of an asset through intelligent data capture, expenditure forecasting and detailed management reporting. 

With detailed asset tracking, incident management and performance evaluation, QFM can help reduce asset downtime, improve performance, extend asset life and lower maintenance costs. 

Woman on laptop - Help Desk And Reactive Maintenance Software Wizard Home

Help Desk & Reactive Maintenance

A centralised help desk is paramount to the smooth operation of any building or site. QFM’s intelligent job management software ensures that your contractors and in-house staff are efficiently deployed for both hard and soft FM services. QFM’s help desk and maintenance management tools rapidly captures reactive maintenance requests, prioritises tasks and identifies unresolved tasks to enable rapid job resolution.  

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Sustainability

When it comes to sustainability, there’s something every organisation can improve upon, from understanding how resources are being used through easier, more insightful reporting; to more intelligent scheduling of PPMs to avoid the over-maintenance of assets; to using an IoT platform to identify performance anomalies and resource-hungry hot spots

How maintenance teams like yours are cutting downtime, costs, and more with QFM software

Meet the unique requirements of each client contract with ease. QFM helps service providers excel at providing high quality, responsive services 24/7.

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Improve your facility management with SWG’s software solutions for efficiency, compliance, and patient wellbeing.

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Optimize your operations with software solutions for smarter, sustainable, and student-focused higher education and college campuses.

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Ensure stadium and venue visitors enjoy a first class experience every time with QFM’s tools for asset, maintenance and safety management.  

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Keep busy transport hubs and complex linear asset networks running smoothly all year round, with QFM’s hard and soft FM service management. 

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Improve safety, security and FM response times in critical environments like police stations, courts and prisons with SWG’s CMMS software, QFM.

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“QFM is a vital tool for us. It enables us to view critical event progress via one graphical screen and monitor service performance against the contractual service level agreements. QFM Event Director instantly highlights potential failures, allowing us to take remedial action.”

“The system has dramatically improved communications between the Estates Department and our hospitals and clinics across the region.

It drives revenue and, more importantly, ensures the ongoing provision of high quality health services to which we are committed.”

“The University had a fairly extensive and complex list of requirements and QFM was the only system that could fully demonstrate that it fulfilled all of our requirements in a similar environment. The software demonstrated its ability to operate effectively in a busy educational institution and our choice was clear. For us, the selection of QFM was a risk-free decision”

“It’s so easy to use. People at MCG are really busy and there’s little time for extensive software training. QFM is incredibly practical for us and the functionality and technology that it uses is being enhanced all the time, to ensure that facilities management at the ‘G’ moves with the times.”

“We can establish if something is failing more often than it should do and to take appropriate action accordingly. QFM also allows us to manage our contractors efficiently and provides data for informed decision making. For example, we are now able to foresee when an asset gets to a point beyond economical repair.”

“As the client [from the State], I can access QFM to monitor activity against the service level agreement. Reports are automatically generated each day through the system, and this allows me to audit how the prison is being affected by any faults that may have occurred. These software tools are invaluable and provide the potential to prevent problems escalating into a deduction scenario.”

Why do leading facilities management companies choose Service Works Global?

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Improve visibility of FM operations and assets

QFM software improves visibility of FM operations and assets by centralising data into a single, easy-to-use platform. It offers real-time tracking, detailed reporting, and interactive dashboards, enabling better oversight and informed decision-making. This transparency enhances accountability, streamlines workflows, and ensures more efficient management of facilities and resources.

Extend the lifecycle of assets and facilities

QFM software helps extend the lifecycle of assets and facilities by enabling proactive maintenance, timely inspections, and efficient resource management. By reducing wear and preventing breakdowns, it maximizes performance, minimizes downtime, and defers costly replacements. This results in long-term savings, improved reliability, and better return on infrastructure investments.

Optimise performance across a building's lifecycle

QFM software optimises performance at every stage—from design and construction to operation and maintenance. It ensures seamless coordination, real-time data insights, and informed decision-making. This leads to improved efficiency, reduced operational costs, and enhanced sustainability, ensuring buildings perform at their best throughout their entire lifespan.

Integrated CMMS, Space, BIM and IoT software

Our integrated software combines CAFM, Space Management, BIM, and IoT into one powerful platform. This unified approach enhances data visibility, streamlines operations, and supports smarter decision-making. Users benefit from real-time insights, improved collaboration, and greater control over facilities, ensuring efficient management throughout the entire building lifecycle.

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Component 191 – 2

Are you ready for BIM?
Digitising existing buildings

BIM is not just for new buildings – where there is no BIM model available, there are now a variety of methods for creating one.

Understand if a BIM model is right for your organisation, how to create one, and the process this entails.

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Integrate with critical workflows

Unleash more power from your data by connecting SWG to any system.

Book a free demo today​

Find out how our software can help you improve service quality and delivery, optimise equipment performance, and reduce expenditure.