Learn more about Service Works Global, our established customer base and the alliances which we have forged with strategic industry partners.
Your building is talking. Are you listening?
Our CMMS, QFM, and building lifecycle management platform, Geminus, give facility management teams the insight to make a difference. Save time, reduce spend and ensure compliance with AI-powered data analysis.
SWG unveils Geminus – a new platform for the connected built environment
Built on decades of FM and technology expertise, Geminus provides a trusted foundation for connecting, structuring and using information across the entire building lifecycle from design and construction to daily operations and long‑term optimization.
FMs are managing more systems and more building data than ever before, often spread across disconnected platforms. Our Geminus ecosystem combines real-time building data, floorplans, BIM models and 3D visualization to enable FMs to make smarter operational decisions and supports the creation of a digital twin.
QFM P3rform CMMS software streamlines P3 contract management for facility managers by providing real-time performance tracking, automated compliance checks, and transparent reporting. It simplifies communication between stakeholders, ensures service level agreement adherence, and reduces administrative burden. With intuitive dashboards and data analytics, P3rform enhances decision-making and contract lifecycle efficiency.
QFM asset management and lifecycle software optimizes and extends the life of an asset through intelligent data capture, expenditure forecasting and detailed management reporting.
With detailed asset tracking, incident management and performance evaluation, QFM can help reduce asset downtime, improve performance, extend asset life and lower maintenance costs.
A centralized help desk is paramount to the smooth operation of any building or site. QFM’s intelligent job management software ensures that your contractors and in-house staff are efficiently deployed for both hard and soft FM services. QFM’s help desk and maintenance management tools rapidly captures reactive maintenance requests, prioritizes tasks and identifies unresolved tasks to enable rapid job resolution.
Meet the unique requirements of each client contract with ease. QFM helps service providers excel at providing high quality, responsive services 24/7.
Explore more on Service ProvidersKeep busy transport hubs and complex linear asset networks running smoothly all year round, with QFM’s hard and soft FM service management.
Explore more on Transport & InfrastructureImprove your facility management with SWG’s software solutions for efficiency, compliance, and patient wellbeing.
Explore more on HealthcareOptimize your operations with software solutions for smarter, sustainable, and student-focused higher education and college campuses.
Explore more on Higher Education“QFM is a vital tool for us. It enables us to view critical event progress via one graphical screen and monitor service performance against the contractual service level agreements. QFM Event Director instantly highlights potential failures, allowing us to take remedial action.”
“We can establish if something is failing more often than it should do and to take appropriate action accordingly. QFM also allows us to manage our contractors efficiently and provides data for informed decision making. For example, we are now able to foresee when an asset gets to a point beyond economical repair.”
“On the recommendation of JCI, Service Works Global’s software was introduced during the construction phase as a result of the company’s extensive experience with P3 contracts and the healthcare sector. Technology was required to help meet the challenge of providing a seamless transition from building site to working hospital and to ensure that the highest quality maintenance and building services were being provided from day one.”
QFM from SWG met the brief of a flexible, easy-to-use and feature rich software, and impressed the team because of the company’s extensive experience in the education sector, its local support team and partnership approach to working with clients.
“It’s so easy to use. People at MCG are really busy and there’s little time for extensive software training. QFM is incredibly practical for us and the functionality and technology that it uses is being enhanced all the time, to ensure that facilities management at the ‘G’ moves with the times.”
“The amount of data we get from QFM gives us such insight into all aspects of the prison’s performance. Anything we need to see, for any timeframe, is there. It allows us to check we’re on track for that period or if we need to reassess our actions in order to meet the targets at the end of the quarter.”
QFM software improves visibility of FM operations and assets by centralizing data into a single, easy-to-use platform. It offers real-time tracking, detailed reporting, and interactive dashboards, enabling better oversight and informed decision-making. This transparency enhances accountability, streamlines workflows, and ensures more efficient management of facilities and resources.
QFM software helps extend the lifecycle of assets and facilities by enabling proactive maintenance, timely inspections, and efficient resource management. By reducing wear and preventing breakdowns, it maximizes performance, minimizes downtime, and defers costly replacements. This results in long-term savings, improved reliability, and better return on infrastructure investments.
QFM software optimises performance at every stage—from design and construction to operation and maintenance. It ensures seamless coordination, real-time data insights, and informed decision-making. This leads to improved efficiency, reduced operational costs, and enhanced sustainability, ensuring buildings perform at their best throughout their entire lifespan.
Unlock the power of your data, no matter where it’s from. Using Geminus, connect all your data and sources from any provider to a single, easy-to-use interface. Geminus drives a best of breed approach that gives you a single point of truth and a clear competitive edge.
Make better operational decisions based on real-world data. Our Geminus platform delivers a complete overview of the lifecycle of your building, from design and construction to daily management and long-term operations. Harnessing the power of AI, Geminus identifies trends and intelligently suggests predictive maintenance to reduce downtime or uncover hidden insights on how your buildings and spaces are being used.
Discover our guide to utilizing IoT and smart building technology. Throughout the ebook, real life use cases and examples will be explored, showing that smart buildings are indeed far from an unattainable dream, but very much the art of the possible.
From creating a BIM model, integrating CMMS and sensor technology, to the digitization process this guide covers the many ways FMs can help to optimize their building.
Unleash more power from your data by connecting SWG to any system.
Find out how our software can help you improve service quality and delivery, optimize equipment performance, and reduce expenditure for FM and PPP projects.
Copyright © 2026 Service Works Global. All rights reserved. Designed by Damteq®
Service Works Global Ltd.
1100 Burloak Drive
Suite 300
Burlington, ON
L7L 6B2
Copyright © 2026 Service Works Global. All rights reserved. Designed by Damteq®
