Case Studies

Customer success stories

Explore our customer case study page to see how Service Works Global’s software delivers real-world results across diverse facilities management projects.

Featured Case Study

Kettering General Hospital NHS Foundation Trust

How Kettering is using QFM and QFM Space to enhance facilities management efficiency, streamline compliance reporting processes, and improve maintenance scheduling across the hospital estate.
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SWG and Kettering General Hospital NHS Foundation Trust

Project Type: PPP-PERFORMANCE-IMPROVEMENTS

Hospital Case Study Banner

A Modern Integrated Hospital

Australia’s largest hospital uses QFM software to manage 14 FM services, integrating robotics and smart systems for seamless, round-the-clock operations, performance tracking, and PPP compliance through a central helpdesk.
McGill Hospital

AtkinsRéalis at McGill University Health Centre

A centralised, modern healthcare facility, McGill University Health Centre was at the time of construction one of the largest North American public-private partnership (PPP) and Canadian hospital projects.
Calvary Mater Hospital Case Study: a comprehensive CAFM solution to manage a prestigious PPP healthcare contract

Calvary Mater Hospital

Managing FM service delivery at a prestigious PPP healthcare contract
Eastern Goldfields Regional Prison Honeywell Case Study

Eastern Goldfields Regional Prison

Improved FM in a prison environment under a 25-year P3 contract
Honeywell Eastern Goldfields Prison Banner

Honeywell at Eastern Goldfields Regional Prison

Under a 25-year PPP contract, Honeywell chose QFM to help them effectively manage and maintain assets, works and services in this remote location resulting in improved processes and procedures, easier to attend faults, and proactive prevention of problems to minimise financial deductions.
McGill University Hospital case study

McGill University Health Centre

CAFM and PPP O&M software at a modern healthcare facility.
Calvary Mater Hospital Banner

Medirest at Calvary Mater Newcastle Hospital

Managing FM service delivery for Medirest at a prestigious PPP healthcare contract.
Midlothian Schools Case Study: Enabling the largest construction company in Sweden to fulfil its contractual PPP obligations

Midlothian Schools

Helping to meet contractual FM service delivery obligations for a PPP contract
Mighty FM and PPP Performance Management with QFM

Mitie

How Mitie use QFM P3rform to help deliver the exception every day, including managing and meeting intricate PPP terms across 32 contracts.

Explore case studies based on type of project

BIM Modell Sporthallen Linkoping SWG 1180@2x

BIM digital transformations

54004@2x

FM success stories

14245@2x

PPP performance improvements

Man Wheelchair Having Inclusive Office Job@2x

Space management simplified

More from Service Works Global

Our Values and Sustainability

Whether it’s helping customers reach net zero, maximising efficiencies or conducting sustainable and ethical business, Service Works Global is leading the way when it comes workplace values.

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Partnerships

Service Works Global collaborates with industry bodies, leading technology partners and Addnode Group companies to deliver integrated, CAFM, BIM, and Space management solutions.

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Copyright © 2025 Service Works Global. All rights reserved. Designed by Damteq®