How an integrated payment mechanism (paymech) can automate abatement calculations and improve SLA performance in a PPP contract.
A wide choice of CMMS software means harder decision making. Read our guidance to make sure you pick the best CMMS for your organisation.
What is the golden thread and how can it improve building safety? We look at how BIM is involved in the process, and the viability of BIM adoption in...
A look at how developers, landlords and facility managers use BIM to meet their different requirements.
What is preventative maintenance compared to predictive maintenance, and which plan should you be using?
FMs are keen to invest in technology like sensors, IoT and BIM. With this in mind, the next big thing in FM is likely to be the ‘digital twin’.
Working from home is not suitable for everyone, and the role of FM is pivotal in preparing offices for safe use and welcoming back the workforce.
COVID-19 has changed the normal working environment, and businesses need to plan for a future with more remote working and identify changing space requirements
As lockdown begins to ease and some employees head back to the office, pressure to maintain a safe, hygienic and fully functional space is as never before.
As employees start returning to work after strict lockdown, find out how you can manage social distancing using simple space management tools.
Many FMs want to work more digitally when managing their building information. Find out how to make that step from an idea to reality in this blog.
How creating schedules by location, rather than asset, can help FMs manage health and safety across their site during and beyond COVID-19.
New Year is a time of reflection, and we’re looking back on the priorities for facilities management professionals over the last 12 months.
The operational phase of a PPP is an increasingly important concern among industry practitioners - read the highlights of our recent survey here.
The important role of change management and communication to get the best our of your CMMS system and achieve staff buy in.
Service Works Global’s ‘BIM for FM’ webinar this week showed the practical side of how building information modelling (BIM) can be used within FM.
BIM releases ISO 19650 allowing state-of-the-art information at your fingertips regarding existing buildings in a 3D format.
‘Technology as a force for change – we are all technology companies, aren’t we?’ A commentary on the debate featuring SWG.
There’s never been a tougher time to run a modern university. This week's blog looks at the challenges education facilities face and how they are being overcome.
Automation across healthcare IT systems could be the answer to improving the patient journey, but how feasible is it to the average hospital?
Whether an in-house team or an FM service provider, the flexibility of FM software can improve service levels with an ROI of just 12-18 months.
Giving up smoking for a month is good for self-control and health, but why not also consider giving up bad FM practices to form positive habits instead.
How using CMMS can help the FM team identify energy saving strategies in order to reduce expenditure and greenhouse gas emissions.
A growing 24/7 work culture leaves FMs open to being ‘always on' so leveraging technology like CMMS is essential to keep work in check and facilities running efficiently.
Looking back on 2018, what topics were of most interest to FM professionals? Read a round up of our most popular blogs.
With estates teams maintaining and managing medical assets on a wafer-thin budget, how using barcodes and a CAFM app can help cut costs.
The demand for speed in FM shouldn't be at the expense of quality - how mobile audits through a CMMS app can monitor service standards quickly and easily.
The FM industry has found solidarity in globalisation, aided by ISO 41001 and the catalyst of FM technology - read more in our FM tech blog.
The importance of first impressions cannot be underestimated and a reception is the window to a business. How can FM software help improve public spaces?
While there are many perceived barriers to the automation, it is within the reach of FMs and can provide significant organisational change.
Lighting and green space are proven factors in motivation, leading to better academic performance. How can the hard work of the estates team be made easier?
Five reasons why service providers for PPP projects should be using software with an integrated paymech rather than struggling with spreadsheets.
How a simple form or checklist sent to an FM operative's mobile device can greatly improve accuracy and productivity across the team
We reveal the top five technology trends that FM professionals are preparing for this year and beyond, following our 2018 UK FM Software Survey with FMJ.
While some early adopters are certainly reaping the benefits of sensors and robotics, there are hurdles to overcome before these become widespread.
Insight from Service Works’ FM Software Survey 2018 has revealed that FM professionals are being smarter with their use of technology.
FM Software Survey results show a significant increase in use of tech - demonstrating the industry’s requirement for accurate, understandable and secure data in order remain competitive and professional.
Recent reports of noise being the number one bugbear of office workers are rife. What can be done to resolve a difficult situation and maintain productivity?
This blog outlines how using CMMS software can build a strategic asset management strategy in line with the ISO 55000 series of standards.
A look at the QFM User Group held in London last week, including guest client speakers from Luton & Dunstable NHS Trust and Anabas.
While investigations into Carillion's collapse are needed to prevent a similar crisis from reoccurring, it's reassuring to look at how the industry is beginning to heal itself.
Our FM Software Survey 2018 has been open for a week and early results are already painting a picture of the industry. Does it match your view?
2017 was a year of change and discovery for facilities management, but which subjects were most important to FMs?
Forget new year's resolutions - get things done faster, cheaper and more efficiently in your facility by switching to CAFM software.
SWG and BIFM give advice in this complimentary webinar on selecting the right CAFM system for an organisation, including choosing features and writing a business case.
The Living Wage provides fair pay for a fair day’s work, and is a voluntary rate higher than minimum wage. More employers are now signing up to this scheme...
With the right technology in place, satisfaction can not only be gained but also measured and analysed in order to increase its occurrence in the future.
The facilities management team is the backbone of any event, and requests can be made and managed quickly and easily through CAFM software.
43% of employees do not agree that their workplace allows them to work productively. What can facilities management team do to improve productivity?
The lack of power behind new technology like sensors and smartphones is limiting its potential in FM - but is it still worth implementing?
Put simply, performance based contracts provide incentives and disincentives to achieve desired outcomes or results from contractors, with the aim of reducing costs and improving service levels.
Some industries, such as aircraft hangar maintenance or a research lab, requires a heavy focus on planned preventative maintenance (PPM), and this can be made easier through CAFM.
Smooth organisational communications and a productive work environment are reliant on FM and are key for blue chip competitiveness. These can both be aided using CAFM software.
Estates managers working in educational establishments have moved beyond paper and spreadsheets to meet the demands of academic communities.
Examples of how healthcare estates can meet extremely high compliance standards in maintenance, service delivery and cleaning, using CMMS software.
Acronyms like HVAC, AP, PPM and even FM are commonly used in facilities management, but at what point do acronyms become jargon?
Workplace wellness is currently high on the FM agenda, with many organisations now increasing their investment in the health and wellbeing of employees.
The facilities management sector in Australia is embracing the benefits of mobile technology to effectively manage FM operations, but wearables and IoT are less popular, research reveals.
As artificial intelligence becomes commonplace in FM, we look how it is being used now and how the cost of this tech can be made achievable.
Today’s FM customer has become more demanding, less patient and more technology-savvy - and it is FM’s responsibility to lead workplace change.
How construction and facilities management hold the key to helping reduce carbon emissions on a global scale.
Looking for a CAFM app at Facilities Show? Take our list of questions to find the right software for your requirements.
The Internet of Things (IoT) is the next big thing for facilities management, but FMs should also be aware of how to protect their data and online devices.
This year's World FM Day celebrates facilities management with the theme of 'enabling positive experiences', boosting the profession's status across the globe.
BIM is becoming more widely used throughout the world and facilities management is reaping the benefits - although implementation hasn't been as easy as perceived.
Facilities managers are becoming increasingly savvy in their asset management, turning to data and software to manage their buildings and equipment, our 2017 APAC FM Software Survey has found.
Integrating CAFM with other systems brings far-reaching and powerful benefits and now is firmly on the agenda for the FM industry.
Asia Pacific FM Software Survey 2016 / 17: New research shows that facility management is set to grow over the next 12 months, with technology as the driving force...
Following last week’s article on automation and robotics, SWG presents a wider picture of technology in FM using research from our global FM software surveys.
The FM industry is gearing up towards automation and integrated systems, but what does this mean for employment and service?
Self-Service - how mobile devices, public computers and kiosks can be easily implemented for effective FM and improved customer experience.
Is technology just another fad, unlikely to deliver long term sustainable benefits? Samantha Fuller, General Manager of SWG Asia Pacific took to the stage to debate this question.
Service Works releases some emerging trends from the FM Software Survey in advance of the full analysis.
It is proven that FM software manages a facility more effectively than a spreadsheet, but how difficult is it to transition between the two systems?
Often New Year Resolutions are broken within a month, but we look at how facilities managers can keep theirs through 2017 and beyond.
Using a CAFM system manages the complex data attached to each asset, and advancements in technology have complimented this to make asset management even easier.
The influx of new technology means FMs need, more than ever, to stay informed through research and peer-review.
Workplace is high on the facilities management agenda, but what about outside of the building? SWG looks at nanotechnology developments in building materials and battery life.
The Internet of Things will revolutionise the FM industry, and SWG looks at how sensors and location-based technology can be used to do this.
How are wearables used in facilities management? Smartwatches, fitness trackers and even augmented reality are now all playing a part in the future of FM.
2017 will be a big year for smart technology in facilities management, powered by the rise of connectivity through the Internet of Things, or IoT.
How to find 'hidden' space for office moves, flexible work areas or hot desks in order to improve productivity and reduce unnecessary occupancy costs.
CAFM can generate ROI quickly through time, money and efficiency savings across the whole organisation - read on find out how.
Accidents may happen but the cost of not having complied to health and safety regulations is severe, so finding a system to manage this is imperative.
Many parallels can be drawn between The Great British Bake Off and facilities management - read on to find out more.
Top tips on using technology to improve maintenance scheduling, increasing work efficiency and reducing time lost to equipment breakdowns.
Manage work quality, deadlines and profitability using QFM's simple Resource Scheduler tool.
How to set up an asset register for more effective asset management, and how linking to a CAFM system can save time and money.
Many FMs stated managing and interpreting data is a key challenge for 2016, but using CAFM software can make this an easy, cost-effective process.
BIM is a topic that should be high on the agenda of many FMs, but is often misunderstood. What is BIM and what are the benefits?
Highlights and conclusion of FM Software Survey 2016 - how is technology affecting facilities management?
In the last of three new reports looking at the facilities management industry, SWG reveals top FM software trends for 2016, including mobile and use of self-service technology.
In the second of three reports researching the FM industry, Service Works investigates how CAFM software is used, its benefits and also compares usage of Excel and paper-based systems.
Following an industry-wide survey into how technology is affecting facilities management, SWG has released new research which investigates the position of the FM market in the UK and Ireland.
Following an industry wide survey investigating how technology is affecting facilities management, Service Works reveals the top business benefits of using a CAFM system.
How to maintain productivity in the workplace during the summer heat using planned preventative maintenance strategies and automated asset monitoring.
A look at how the rise of mobile and remote access to CAFM systems has contributed to increased productivity in facilities management and organisations as a whole.
Why visit SWG on stand N1300 at the Facilities Show? Five reasons why our industry-leading CAFM software is worth a look.
PPP contracts can bring great value, fostering a partnership approach between public and private sector. Service Works looks into factors to ensure successful PPP contract.
The importance of careful planning cannot be emphasised strongly enough when choosing new facilities management software. SWG has produced a comprehensive, impartial guide to provide advice.
With space at a premium in many organisations, shared areas are high-value assets. Ensure these resources are used to maximum effect and save space, time and reputation.
How facilities management in hospitals is driving forward innovation to increase patient care, staff performance and meet SLAs.
Reduce your help desk's paperwork and improve its efficiency with QFM self-service FM software.
A look at the challenges of estates management in education, and how FM software can help keep your school, college or university competitive.
Over recent years, the Cloud has gained in popularity and become a more accepted method of computing. But how can the Cloud be used for facilities management?
What is CAFM? Read on to see what CAFM software does, and how it can benefit the facilities management in your business.
CAFM, IWMS, CMMS – meaningful facilities management technology terms or a jumble of letters? Read on for current trend analysis of acronyms in facilities management.