UK
January 2023
A Beginners Guide to Space Management
In this informative guide we’ll explain why space management is important, its rise in popularity and the benefits to the FM team and wider organisation.
January 2023
A Quick Guide to PPPs
In this helpful guide we’ll explain what PPPs are, the types of contracts, and the benefits of using software to manage the intricacies.
December 2022
2022 in Review – What Were the Priorities in FM?
As the year draws to a close, we’re taking a look back at what aspects of facilities management most interested those in the sector over the last 12 months.
November 2022
Your Checklist for Better FM Service Delivery
Data collection and analysis assist outstanding FM services, to help identify site and building user requirements. How can CAFM form and checklist functionality help?
November 2022
Smart Buildings and Integration
SWG experts explored the opportunities for specialised FM software to optimise building performance at the Smart Buildings Show.
October 2022
What is CAFM Software?
In this back to basics guide we’ll explain what the acronym stands for, what CAFM is used for, and the benefits to the FM team and wider organisation.
September 2022
5 Ways to Secure Your CAFM Software Against Cyber Threats
With cyber crime increasing, facilities management teams must take steps to guard their software from attack. Read five ways CAFM can be secured.
September 2022
Do You Need to be a Data Whizz to Get The Most From Your CAFM?
Using integrated business intelligence software, like Power BI, can make it easier to access, analyse and collect FM data.
August 2022
“I Don’t Have Time for More Systems!” The Myth of Time-Intensive Technology
How the ‘little challenges’ solved by tech can be magnified throughout a business, repaying the initial time spent on implementation manifold.
August 2022
Creating Smarter Spaces
Whether your workspace is expanding or decreasing, decisions around change must be based on hard data. Read how companies are using space management software to assist.
July 2022
Top Tips for Creating an Asset Register
Having an asset register is advantageous for informed FM decision making, compliance and operational efficiency. Read our tips on how to make one.
July 2022
Why Should FMs Take More Responsibility For Climate Change?
Businesses are responsible for 39% of greenhouse gas emissions, so should those who know the sites best take more action to improve sustainability?
March 2022
Installing CAFM Remotely With Confidence
There are plenty of options to make sure your CAFM software is up and running as soon as possible, regardless of location. Read our blog on remote CAFM installation.
March 2022
Beginner’s Guide to BIM and Digitisation
This guide will explain everything you need to know about BIM and digitisation, including the benefits and how they are used in FM; as well as some useful resources...
January 2022
A Guide to Facilities Management Technology Acronyms
Even the most experienced professionals can be tripped up by an acronym. Here's a run through of some of the more common terms.
January 2022
What Is SFG20 and Why Should You Be Using It?
SFG20 is recognised as the industry standard for building maintenance specifications, but how can you incorporate it into your our PPM schedules?
November 2021
The Evolution of an Industry – 10 Years of FM Surveys
Take a look back over how technology in FM has changed over 10 years, then take part in our new industry survey with FMJ.
November 2021
Improving Sustainability Through CAFM
How CAFM software can help organisations to help improve sustainability, and the new innovations being developed to help FMs meet green targets.
August 2021
The Olympic Task of Stadium Management
Stadiums come with their own set of challenges for FM teams, often requiring CAFM software to help manage the planning and delivery of hard and soft services.
July 2021
Free Your Locked-Up Data: Tips for Moving to CAFM
Data is the new gold, so they say, but managing it with spreadsheets means the FM team can’t unlock its full value.
July 2021
5 Reasons to Use CAFM Software
With data traditionally captured on spreadsheets, trends show FMs require more powerful systems, such as CAFM.
June 2021
How CAFM is Making Us Wiser About Being Older
Facility management teams will play a significant part in helping aged care homes meet the new aged care reforms recommended by the Royal Commission.
May 2021
How Lockers Are The Key To Hybrid Workplaces
COVID-safe businesses inviting back employees are likely to enforce a clear desk policy - making lockers essential kit to keep the workplace organised.
April 2021
Top 5 Benefits of BIM in FM
Why is BIM growing in facilities management? Read our top five benefits of BIM for FM teams.
March 2021
A Hybrid Office for an Evolving Workforce
Hybrid working models can protect businesses and employees from disruption through homeworking options and also providing a clean, functional, COVID-safe workspace.
March 2021
Making the Most of Your CAFM Software
How FM teams can get the most value for their CAFM systems, long after initial purchase and implementation.
February 2021
Automating PPP Contracts with an Integrated Paymech
How an integrated payment mechanism (paymech) can automate abatement calculations and improve SLA performance in a PPP contract.
January 2021
What are Payment Mechanisms?
A look at the two forms of PPP payment mechanisms: availability and revenue-based, and the differences between the two.
December 2020
How to Choose the Right CAFM Software
A wide choice of CAFM software means harder decision making. Read our guidance to make sure you pick the best CAFM for your organisation.
November 2020
BIM and the Golden Thread
What is the golden thread and how can it improve building safety? We look at how BIM is involved in the process, and the viability of BIM adoption in...
November 2020
BIM for 3 Types of Property Owner
A look at how developers, landlords and facility managers use BIM to meet their different requirements.
October 2020
Acronyms in Public-Private Partnerships
Acronyms in public-private partnerships, such as PPP, PFI, PF2, and MIM.
September 2020
Types of PPP Contracts
Outlining the different types of public-private partnership contracts, otherwise known as PPPs or PFIs.
August 2020
Preventative vs Predictive Maintenance
What is preventative maintenance compared to predictive maintenance, and which plan should you be using?
August 2020
Why a Digital Twin is the Next Big Thing
FMs are keen to invest in technology like sensors, IoT and BIM. With this in mind, the next big thing in FM is likely to be the ‘digital twin’.
July 2020
Rebuilding the Workplace Community
Working from home is not suitable for everyone, and the role of FM is pivotal in preparing offices for safe use and welcoming back the workforce.
July 2020
Predicting Future Workspace Requirements
COVID-19 has changed the normal working environment, and businesses need to plan for a future with more remote working and identify changing space requirements.
July 2020
Light CAFM for Rich Facilities Management
As lockdown begins to ease and some employees head back to the office, pressure to maintain a safe, hygienic and fully functional space is as never before.
June 2020
Maintaining Social Distancing at Work
As employees start returning to work after strict lockdown, find out how you can manage social distancing using simple space management tools.
June 2020
What to Consider When Digitising Existing Buildings
Many FMs want to work more digitally when managing their building information. Find out how to make that step from an idea to reality in this blog.
June 2020
Managing Site-Wide Health and Safety with CAFM
How creating schedules by location, rather than asset, can help FMs manage health and safety across their site.
January 2020
2019 in Review – What Were the Priorities in FM?
New Year is a time of reflection, and we’re looking back on the priorities for facilities management professionals over the last 12 months.
November 2019
PPPs in Their Operational Phase – Survey Highlights
The operational phase of a PPP is an increasingly important concern among industry practitioners - read the highlights of our recent survey here.
October 2019
Changing Times for CAFM Implementation
The important role of change management and communication to get the best our of your CAFM system and achieve staff buy in.
September 2019
BIM for FM Webinar – an Overview
Service Works Global’s ‘BIM for FM’ webinar this week showed the practical side of how building information modelling (BIM) can be used within FM.
September 2019
BIM – Digitising Information for Existing Buildings
A wealth of operational information available at your fingerprints with BIM after the release of ISO 19650.
July 2019
Technology: Are FMs Embracing Change?
‘Technology as a force for change – we are all technology companies, aren’t we?’ A commentary on the debate featuring SWG.
May 2019
A University Challenge
There’s never been a tougher time to run a modern university. This week's blog looks at the challenges education facilities face and how they are being overcome.
May 2019
Can Healthcare Estates Afford Automation?
Automation across healthcare IT systems could be the answer to improving the patient journey, but how feasible is it to the average hospital?
April 2019
CAFM Tools for In-house FM and Service Providers
Whether an in-house team or an FM service provider, the flexibility of CAFM software can improve service levels with an ROI of just 12-18 months.
March 2019
Give Up Giving Up – FM Practices to Let Go
Giving up smoking for a month is good for self-control and health, but why not also consider giving up bad FM practices to form positive habits instead.
February 2019
Using CAFM to Combat Energy Waste
How using CAFM can help the FM team identify energy saving strategies in order to reduce expenditure and greenhouse gas emissions.
February 2019
5 Ways to Achieve a Better Work-Life Balance
A growing 24/7 work culture leaves FMs open to being ‘always on' so leveraging technology like CAFM is essential to keep work in check and facilities running efficiently.
January 2019
2018 in Review – What Were the Key Priorities in FM?
Looking back on 2018, what topics were of most interest to FM professionals? Read our round up here.
November 2018
Managing Medical Assets on a Shoestring
With estates teams maintaining and managing medical assets on a wafer-thin budget, how using barcodes and a CAFM app can help cut costs.
November 2018
More Haste, Less Speed – The Race for FM Quality
The demand for speed in FM shouldn't be at the expense of quality - how mobile audits through a CAFM app can monitor service standards quickly and easily.
October 2018
Globalisation – What FMs Need to Know
The FM industry has found solidarity in globalisation, aided by ISO 41001 and the catalyst of FM technology.
October 2018
Checking Out the Workplace
The importance of first impressions cannot be underestimated and a reception is the window to a business. How can FM software help improve public spaces?
September 2018
FM Automation Made Simple
While there are many perceived barriers to the automation, it is within the reach of FMs and can provide significant organisational change.
September 2018
The Unsung Heroes of Education
Lighting and green space are proven factors in motivation, leading to better academic performance. How can the hard work of the estates team be made easier?
September 2018
Benefits of an Integrated Payment Mechanism for PPP Service Providers
Five reasons why PPP service providers should be using software with an integrated paymech rather than struggling with spreadsheets.
August 2018
FM on Top Form
How a simple form or checklist sent to an FM operative's mobile device can greatly improve accuracy and productivity across the team.
August 2018
Top 5 FM Technology Trends 2018
We reveal the top five technology trends that FM professionals are preparing for this year and beyond, following our 2018 FM Software Survey with FMJ.
July 2018
Is Budget Limiting Tech in FM?
While some early adopters are certainly reaping the benefits of sensors and robotics, there are hurdles to overcome before these become widespread.
June 2018
Data Integration – Eliminating the Middle Man from FM Services
Insight from Service Works’ FM Software Survey 2018 has revealed that FM professionals are being smarter with their use of technology.
June 2018
Pocket Technology Taking Hold in FM
FM Software Survey results show a significant increase in use of tech - demonstrating the industry’s requirement for accurate, understandable and secure data in order remain competitive and professional.
May 2018
What is Static Space Costing Your Business?
Recent reports of noise being the number one bugbear of office workers are rife. What can be done to resolve a difficult situation and maintain productivity?
May 2018
How Risky is Your Asset Management Strategy?
This blog outlines how using CAFM software can build a strategic asset management strategy in line with the ISO 55000 series of standards.
March 2018
QFM User Group Summary
A look at the QFM User Group held in London last week, including guest client speakers from Luton & Dunstable NHS Trust and Anabas.
March 2018
FM Technology for Operational Stability
When deliberating the underlying principles of FM, one of the last things people consider is data management - yet it is one of the most important.
February 2018
Carillion’s Demise Prompts Collaborative Healing
While investigations into Carillion's collapse are needed to prevent a similar crisis from reoccurring, it's reassuring to look at how the industry is beginning to heal itself.
February 2018
Beyond the Hype – Let Us Know Your Views
Our FM Software Survey 2018 has been open for a week and early results are already painting a picture of the industry. Does it match your view?
January 2018
2017 in Review – What Were the Key Priorities in FM?
2017 was a year of change and discovery for facilities management, but which subjects were most important to FMs?
January 2018
Work Smarter, Not Harder, in 2018
Forget new year's resolutions - get things done faster, cheaper and more efficiently in your facility by switching to CAFM software.
December 2017
Using FM Software for Success – SWG and BIFM Good Practice Guide Webinar Review
SWG and BIFM give advice in this complimentary webinar on selecting the right CAFM system for an organisation, including choosing features and writing a business case.
November 2017
Living Wage Week
The Living Wage provides fair pay for a fair day’s work, and is a voluntary rate higher than minimum wage. More employers are now signing up to this scheme...
October 2017
The Art of Customer Satisfaction
With the right technology in place, satisfaction can not only be gained but also measured and analysed in order to increase its occurrence in the future.
October 2017
The Importance of FM in Event Planning
The facilities management team is the backbone of any event, and requests can be made and managed quickly and easily through CAFM software.
October 2017
Productivity – the Workplace Challenge
43% of employees do not agree that their workplace allows them to work productively. What can facilities management team do to improve productivity?
October 2017
Charging Ahead With Battery Powered Devices
The lack of power behind new technology like sensors and smartphones is limiting its potential in FM - but is it still worth implementing?
September 2017
Demystifying Performance Based Contracts
Put simply, performance based contracts provide incentives and disincentives to achieve desired outcomes or results from contractors, with the aim of reducing costs and improving service levels.
September 2017
Planned Preventative Maintenance in High Priority Environments
Some industries, such as aircraft hangar maintenance or a research lab, requires a heavy focus on planned preventative maintenance (PPM), and this can be made easier through CAFM.
September 2017
Centralising Communications Through CAFM
Smooth organisational communications and a productive work environment are reliant on FM and are key for blue chip competitiveness. These can both be aided using CAFM software.
September 2017
KPI as Easy as ABC for Estates Managers
Estates managers working in educational establishments have moved beyond paper and spreadsheets to meet the demands of academic communities.
August 2017
Using CAFM for Healthcare Compliance
Examples of how healthcare estates can meet extremely high compliance standards in maintenance, service delivery and cleaning, using CAFM software.
August 2017
Acronyms – The Future of FM Communication?
Acronyms like HVAC, AP, PPM and even FM are commonly used in facilities management, but at what point do acronyms become jargon?
July 2017
How is FM Technology Keeping Your Workplace Well?
Workplace wellness is currently high on the FM agenda, with many organisations now increasing their investment in the health and wellbeing of employees.
June 2017
Technology Trends in Australian FM
The facilities management sector in Australia is embracing the benefits of mobile technology to effectively manage FM operations, but wearables and IoT are less popular, research reveals.
June 2017
Is Science the Future of Service?
As artificial intelligence becomes commonplace in FM, we look how it is being used now and how the cost of this tech can be made achievable.
June 2017
ThinkFM 2017 – Is Facilities Management Ready for IoT?
Today’s FM customer has become more demanding, less patient and more technology-savvy - and it is FM’s responsibility to lead workplace change.
June 2017
The Future of Climate Change and the Impact of Facilities Management
How construction and facilities management hold the key to helping reduce carbon emissions on a global scale.
May 2017
Guide: How to Select the Right CAFM App
Looking for a CAFM app at Facilities Show? Take our list of questions to find the right software for your requirements.
May 2017
Online Security, FM and the Internet of Things
The Internet of Things (IoT) is the next big thing for facilities management, but FMs should also be aware of how to protect their data and online devices.
May 2017
Enabling Positive Experiences
This year's World FM Day celebrates facilities management with the theme of 'enabling positive experiences', boosting the profession's status across the globe.
May 2017
Are You BIM Ready?
BIM is becoming more widely used throughout the world and facilities management is reaping the benefits - although implementation hasn't been as easy as perceived.
April 2017
Data Driven Asset Management
Facilities managers are becoming increasingly savvy in their asset management, turning to data and software to manage their buildings and equipment, our 2017 APAC FM Software Survey has found.
March 2017
Why FM is Turning to Systems Integration
Integrating CAFM with other systems brings far-reaching and powerful benefits and now is firmly on the agenda for the FM industry.
March 2017
Survey Results Released – What Does the Future Hold for Facility Management?
Asia Pacific FM Software Survey 2016 / 17: New research shows that facility management is set to grow over the next 12 months, with technology as the driving force...
March 2017
Technology and Automation – The Effects on a Global Scale
Following last week’s article on automation and robotics, SWG presents a wider picture of technology in FM using research from our global FM software surveys.
March 2017
Will You Lose Your Jobs to Robotics and Automation?
The FM industry is gearing up towards automation and integrated systems, but what does this mean for employment and service?
March 2017
What is Self-Service?
Self-Service - how mobile devices, public computers and kiosks can be easily implemented for effective FM and improved customer experience.
February 2017
Digital Transformation in FM
Is technology just another fad, unlikely to deliver long term sustainable benefits? Samantha Fuller, General Manager of SWG Asia Pacific took to the stage to debate this question.
January 2017
APAC FM Software Survey – Preview
Service Works releases some emerging trends from the FM Software Survey in advance of the full analysis.
January 2017
Guide: How to Transition from Spreadsheets to CAFM Software
It is proven that FM software manages a facility more effectively than a spreadsheet, but how difficult is it to transition between the two systems?
January 2017
Keep Your 2017 Resolutions With CAFM
Often New Year Resolutions are broken within a month, but we look at how facilities managers can keep theirs through 2017 and beyond.
December 2016
Using Technology to Improve Asset Management
Using a CAFM system manages the complex data attached to each asset, and advancements in technology have complimented this to make asset management even easier.
December 2016
Are You Being Heard?
The influx of new technology means FMs need, more than ever, to stay informed through research and peer-review.
November 2016
Managing the Workplace Inside and Out
Workplace is high on the facilities management agenda, but what about outside of the building? SWG looks at nanotechnology developments in building materials and battery life.
November 2016
The Future Workplace – Sensors and IoT
The Internet of Things will revolutionise the FM industry, and SWG looks at how sensors and location-based technology can be used to do this.
November 2016
Tiny Technology – Wearables in FM
How are wearables used in facilities management? Smartwatches, fitness trackers and even augmented reality are now all playing a part in the future of FM.
October 2016
How Smart Technology is Affecting Facilities Management
2017 will be a big year for smart technology in facilities management, powered by the rise of connectivity through the Internet of Things, or IoT.
October 2016
Making Space for Productivity
How to find 'hidden' space for office moves, flexible work areas or hot desks in order to improve productivity and reduce unnecessary occupancy costs.
October 2016
Five Ways CAFM Can Deliver ROI
CAFM can generate ROI quickly through time, money and efficiency savings across the whole organisation - read on find out how.
October 2016
Compliance – Their Lives in Your Hands
Accidents may happen but the cost of not having complied to health and safety regulations is severe, so finding a system to manage this is imperative.
September 2016
Facilities Management Made As Easy As Pie
Many parallels can be drawn between The Great British Bake Off and facilities management - read on to find out more.
September 2016
5 Technology Tips to Improve Maintenance Scheduling
Top tips on using technology to improve maintenance scheduling, increasing work efficiency and reducing time lost to equipment breakdowns.
September 2016
Operative Management – How to Optimise FM Resources
Manage work quality, deadlines and profitability using QFM's simple Resource Scheduler tool.
September 2016
Asset Management – Setting Up An Asset Register
How to set up an asset register for more effective asset management, and how linking to a CAFM system can save time and money.
August 2016
Managing & Interpreting FM Data Made Easy
Many FMs stated managing and interpreting data is a key challenge for 2016, but using CAFM software can make this an easy, cost-effective process.
August 2016
How Does BIM Benefit Facilities Managers?
BIM is a topic that should be high on the agenda of many FMs, but is often misunderstood. What is BIM and what are the benefits?
August 2016
How is Technology Affecting FM? 2016 Software Survey Summary
Highlights and conclusion of FM Software Survey 2016 - how is technology affecting facilities management?
July 2016
FM Software Trends 2016
In the last of three new reports looking at the facilities management industry, SWG reveals top FM software trends for 2016, including mobile and use of self-service technology.
July 2016
FM Technology Usage & Benefits
In the second of three reports researching the FM industry, Service Works investigates how CAFM software is used, its benefits and also compares usage of Excel and paper-based systems.
July 2016
FM Market Insight 2016
Following an industry-wide survey into how technology is affecting facilities management, SWG has released new research which investigates the position of the FM market in the UK and Ireland.
June 2016
Survey Reveals Business Benefits of CAFM Software
Following an industry wide survey investigating how technology is affecting facilities management, Service Works reveals the top business benefits of using a CAFM system.
June 2016
How to Keep Your Cool in British Summer Time
How to maintain productivity in the workplace during the summer heat using planned preventative maintenance strategies and automated asset monitoring.
June 2016
The Rise of Mobile & Productivity in Facilities Management
A look at how the rise of mobile and remote access to CAFM systems has contributed to increased productivity in facilities management and organisations as a whole.
June 2016
5 Reasons to Visit SWG at the Facilities Show
Why visit SWG on stand N1300 at the Facilities Show? Five reasons why our industry-leading CAFM software is worth a look.
May 2016
The Importance of Transparency and Auditability in PPP Contracts
PPP contracts can bring great value, fostering a partnership approach between public and private sector. Service Works looks into factors to ensure successful PPP contract.
May 2016
How to Choose and Implement the Right FM Software for Your Organisation
The importance of careful planning cannot be emphasised strongly enough when choosing new facilities management software. SWG has produced a comprehensive, impartial guide to provide advice.
May 2016
Three Ways Booking Software Can Improve Your Business
With space at a premium in many organisations, shared areas are high-value assets. Ensure these resources are used to maximum effect and save space, time and reputation.
May 2016
Hospitals Focus – Innovation in Facilities Management
How facilities management in hospitals is driving forward innovation to increase patient care, staff performance and meet SLAs.
May 2016
Help Desk Self-Service – The Key to FM Productivity?
Reduce your help desk's paperwork and improve its efficiency with QFM self-service FM software.
April 2016
Education Focus: The Role of Estates and FM in a High Quality Teaching Environment
A look at the challenges of estates management in education, and how FM software can help keep your school, college or university competitive.
April 2016
FM in the Cloud – Five Reasons to Move Online
Over recent years, the Cloud has gained in popularity and become a more accepted method of computing. But how can the Cloud be used for facilities management?
April 2016
Making Sense of CAFM
What is CAFM? Read on to see what CAFM software does, and how it can benefit the facilities management in your business.
April 2016
FM Software Acronyms – Concise or Confusing?
CAFM, IWMS, CMMS – meaningful facilities management technology terms or a jumble of letters? Read on for current trend analysis of acronyms in facilities management.