Service Works Global creates cutting-edge CAFM and building lifecycle management solutions to support you from planned and reactive maintenance to smart buildings and digital twins – and everything in between.
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Improve the reliability, safety and efficiency of infrastructure networks – from roads and rail to street lighting, power lines, and utility pipelines — with QFM’s linear asset management tools.
Integration with Google Maps allows a geographical view of fixed and mobile assets, and works activities in real time.
In-depth insight into infrastructure of any size or length, understand how assets are linked to assist with planning, and manage maintenance to maintain service quality.
Easily create maintenance schedules based on asset type or a contractor’s route, saving time and reducing downtime.
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QFM’s infrastructure asset management tools unify the management of both linear and discrete assets, avoiding data duplication and providing a single source of the truth to stakeholders.
Assets can be assigned multiple levels of hierarchy to aid maintenance scheduling and reporting. This enables FMs to understand the effects of maintenance across the network and plan remedial action if required to maintain service quality.
The software centralises the management of maintenance activities for a broad range of infrastructure over the lifetime of assets to increase cost control, maintain safety standards and enhance customer service levels.
QFM Infrastructure Asset Management software captures long-term maintenance expenditure against linear assets, and can predict the cost of maintaining infrastructure over a specified timescale, for example, the term of a contract.
Comprehensive reporting facilitates in-depth analysis of different maintenance strategies and allows comparison of actual expenditure against budget, in order to refine linear asset management strategies.
Integration with Google Maps allows users to visualise fixed assets like bus shelters and signage, and mobile assets like moving buses in real time. Maintenance activities and related incidents such as road closures or traffic congestion can also be viewed.
Users can drill down into job details, see the impact of large scale works along the network, and escalate tasks if required.
Record and schedule activities to improve safety and prove compliance with myriad legal and regulatory requirements.
Seamless integration with QFM’s health and safety tools ensure that FMs can track, manage and alert operatives of asbestos, reduce the risk of legionella, ensure regular mandatory checks of assets like emergency lighting, as well as keeping tracking of warranties, contractor permits, insurance certification and fleet MOTs.
A series of live, customisable dashboards show the required data at a glance, and QFM’s suite of reporting tools provide in-depth information for decision-making and trend analysis.
For PPPs or performance-based contracts, performance criteria linked to the unique contractual parameters of the contract can be assigned to individual assets. QFM can flag potential failures before penalties are incurred.
Monitored values of assets, which capture the energy consumption of equipment can automatically be transferred into QFM to support sustainability strategies and reduce energy consumption.
This information can also be used for the payment mechanism gainshare / painshare elements of energy consumption, fostering a partnership approach through transparency and full auditing capability.
“QFM has transformed our monthly business reporting, we’ve become less reactive and more strategic as a result. We are able to identify trends in asset maintenance. For example, rather than wasting time and money in constantly sending an engineer out for a regular fault on the same asset, we can make a proactive choice to investigate, see what the bigger issue is and prevent it from breaking down in the first place.”
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As soon as the services are restored, we will process incoming emails as quickly as possible.
Support cases can be logged and tracked via our customer portal as usual.
Due to the ongoing issues, you may not receive email updates to cases, so please continue to use the portal to view updates to your support cases.
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