Learn more about Service Works Global, our established customer base and the alliances which we have forged with leading FM and PPP industry bodies.
Underpinned by comprehensive due diligence and fully aligned with the PPP contractual terms, our integrated payment mechanism (or paymech) software ensures that services are delivered on time and within budget, meeting the client’s needs and minimising deductions for the service provider. With full audit compliance, QFM P3rform strengthens the client–service provider relationship, delivering complete transparency and ensuring value for money over the lifetime of the PPP contract.
Only QFM P3rform has a fully integrated paymech, providing complete data integrity with historic data tracked and audited at every stage of a calculation.
No matter how complicated the pain share or gain share, fast and accurate calculations can be produced in line with contract terms.
Improve trust and transparency across all parties, with instant access to performance information to help alleviate risks.
QFM P3rform translates each SLA and KPI into the integrated paymech, alongside their deadlines, priorities and associated penalties including painshare / gainshare, rebates and ratchets. While calculating service and availability by spreadsheet can take days, QFM P3rform produces accurate reports – processing thousands of work orders – in minutes.
Unlike other paymechs on the market, ours is fully integrated. Data never leaves QFM P3rform during a calculation so a full audit trail is available.
Manage service levels of one or multiple large, complex contracts with ease, using colour-coded work order deadline management and critical real-time KPI monitoring through a single screen.
Impending failures can be identified and addressed before incurring penalty, and priorities reassessed so resources can be reallocated to mitigate risk.
Spend less time reporting and more time focusing on contract delivery with automated paymech reporting. Contractual reports can be configured as required then scheduled for delivery to key stakeholders, ensuring full audit compliance.
Performance reports can also be run for the FM team and service provider to monitor activity against SLAs.
Transparency and trust amongst key stakeholders are promoted through instant access to performance information. In addition to receiving reports, key stakeholders can log in to a portal with read-only access to see the details such as spend, planned and outstanding work progress, and missed deadlines. Historical reports can be re-rerun for audit purposes, saving time for both parties.
Our integrated payment mechanism can help service providers protect their income and forecast cashflow, by capturing the complexity of unseen calculations rules such as thresholds, caps, ratchets, overlaps, roll up deductions, volume adjustments and gainshare / painshare elements.
Public sector partners can have peace of mind that the FM service provider is meeting its obligations and working effectively.
“QFM is a sophisticated application and we use it to manage the entire Calvary Mater Hospital PPP contract. It is crucial that the performance is tightly monitored and managed. QFM is a completely integrated application, so if there was to be a performance failure, then the system will automatically flag it and calculate the abatement, because the application integrates measurement into daily maintenance operations.”
Copyright © 2025 Service Works Global. All rights reserved. Designed by Damteq®
Service Works Global Ltd.
SWG House
4 Keswick Road
London
SW15 2JN
United Kingdom
Copyright © 2025 Service Works Global. All rights reserved. Designed by Damteq®
