Service Works Global creates cutting-edge CAFM and building lifecycle management solutions to support you from planned and reactive maintenance to smart buildings and digital twins – and everything in between.
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QFM’s reactive maintenance software is vital for quickly addressing issues, minimising downtime, reducing costs, and keeping facilities safe, efficient, and operational.
An online self-service portal empowers building occupants to easily log maintenance jobs, report asset breakdowns, and request facilities management services at their convenience. Available 24/7, the portal streamlines communication between users and FM teams and ensures issues are addressed promptly.
Comprehensive contractor task and activity management. QFM allows you to assign, monitor, and track all work carried out. Every action is recorded with full, auditable logs, including date and time stamps, ensuring transparency, accountability, and compliance.
Control costs effectively with powerful reactive maintenance software that offers detailed job costing, invoice reconciliation, and budgetary reporting tools. These features provide clear visibility into maintenance expenses, helping facilities teams track spending and identify cost-saving opportunities.
Our reactive maintenance software streamlines contractor management, tracks all tasks with full audit trails, and controls costs through job costing, invoice checks, and budget reports—ensuring efficiency, transparency, and financial oversight.
With fast and responsive maintenance software included in your CAFM system, building users have faith that issues will be dealt with quickly and have a better experience in your facility.
Take the pressure of your help desk staff with automated reactive maintenance management and work scheduling in QFM CAFM software.
Job costing, invoice reconciliation and budgetary reporting help monitor and control spending.
Due to ongoing technical issues affecting Microsoft services, including Outlook, we are currently unable to receive emails.
As soon as the services are restored, we will process incoming emails as quickly as possible.
Support cases can be logged and tracked via our customer portal as usual.
Due to the ongoing issues, you may not receive email updates to cases, so please continue to use the portal to view updates to your support cases.
Thank you for your understanding.
