Enquire Search
PPP Help Desk and Asset Management Software

At the centre of P3rform lies a powerful help desk and asset management system, allowing unrivalled control of equipment performance, planned preventative maintenance (PPM) and reactive maintenance scheduling across one or more PPP contracts.

Facilities, asset and property maintenance activities can be scheduled via a central help desk and managed from any location using tablet and smartphone devices, to streamline job management, improve communication between managers and operatives, and reduce job rectification times.

A clear, graphical dashboard gives real-time insight to monitor and identify impending service failures, allowing proactive resolution, improving performance and mitigating penalty deductions.

  • Real-time insight into KPI and SLA performance
  • Calculates cost effective PPM schedules and reduces asset downtime
  • Captures and prioritises reactive maintenance requests, and identifies unresolved calls
  • Integrated resource management tools enables job dispatch to the closest available operative
  • Fully auditable records of date and time-stamped activities
  • Graphical dashboard for colour-coded job priority
  • Integrates seamlessly with third party applications such as BMS, finance software or BIM
  • Over 250 on-demand and automated reports aid PPP help desk and asset management
  • Asset lifecycle management and capturing monitored values such as energy consumption

You may also be interested in:

Service Works white paper: Excel to PPP software Delivering Better Value for Money for PPP Contracts
White Paper

Delivering Better Value for Money for PPP Contracts Through Payment Mechanisms

Outlining the limitations of using spreadsheets to manage PPP service delivery

Read more
Melbourne Convention & Exhibition Centre Case Study: Using integrated Facilities and Performance Management Software
Case Study

Melbourne Convention & Exhibition Centre

Integrated FM and PPP payment mechanism software for Australia’s largest convention centre

Read more