International FM software provider, Service Works Group, will exhibiting at the Facilities Show, demonstrating the latest web and mobile enhancements to its flagship facilities, estates and workplace management software, QFM. 

Supporting the trend towards service-centric facilities management, QFM now includes a pictorial self-service job logging tool, which empowers building users to report and track requests, 24/7 from any location. It delivers users with an intuitive single point of contact for logging issues in the workplace or in public areas, which results in streamlined job management, increased customer satisfaction and reduced operational costs.

In addition, QFM Mobile, a functionally-rich mobile work management app, operates on tablet and smartphone devices to optimise remote task management. It offers the ability to record asset condition via photo and video, capture customer feedback via on-screen satisfaction scoring and ensure electronic client and operative sign off. Offline capabilities ensure uninterrupted system access in areas without WiFi or internet access. The QFM Mobile app fully integrates with QFM’s integrated resource scheduling tools, to allow tasks to be intelligently assigned to resources based upon work schedules and operatives’ skills.

To see QFM running on mobile devices and other recent enhancements to QFM software, please visit Service Works on stand P1130.