The recent webinar hosted by Service Works explored how FM software can improve service delivery and optimise operational output through effective performance monitoring. The webinar examined the theory and explained the benefits, which included:
- Real-time SLA monitoring and improved KPI performance, through live dashboard reporting
- Advanced warning of potential service failures, via in-built alarms which monitor maintenance activity in real-time
- Improved client communication and enhanced service levels, which are achieved using self-service technology, enabling building users and operatives to track jobs from notification to completion
- Increased efficiency of field-based staff and external contractors, using mobile FM apps, optimised for use on tablets and smartphones
For more information on QFM Software or to arrange a demonstration, please email info@swg.com or call on 0208 877 4080.
View the video below
For optimal viewing, please click the icon on the bottom right hand corner of the video screen, to obtain full screen mode.
