September 2024
Audits: How to Inspect the Uninspected
Learn how automated audits help FMs improve compliance, cut costs, and maintain high standards across sites.
September 2024
Contractor Management Made Easy
Simplify your contractor management, facilitating smooth communication and reporting to ensure everyone is working towards the same goal.
August 2024
Paris 2024: A New Era of Stadium Management
Stadiums come with their own challenges for FM teams, yet CAFM software helps manage the planning & delivery of hard & soft services.
July 2024
Take a Chance on Change, Don’t Settle for So-So
This blog highlights the benefits of upgrading to advanced CAFM software and provides a guide for successful implementation.
June 2024
The Hidden Challenge of the Great Outdoors
Effective space management is essential for NHS teams to visualise and plan while enhancing operational efficiency and decision-making.
June 2024
Are You Buying Vapourware?
We discuss choosing reliable software to manage growing workloads & provide criteria to avoid vapourware- products with undeveloped features.
May 2024
Is Poor Air Quality Stifling Your Workplace?
We outline the importance of maintaining indoor air quality to achieve health, productivity, and cost-efficiency benefits.
May 2024
Inspire, Integrate, Innovate: Ignite Your Career in FM
Our blog celebrates World FM Day, outlining key areas; sustainability, compliance, employee well-being, workspace and technology.
April 2024
30 Years of FM and SWG
Celebrating our 30th birthday, we look back over the last three decades of our history and the evolution of the FM landscape.
April 2024
Health and Mental Wellbeing in the Workplace
FMs should prioritise employee wellbeing by cultivating positive workplace cultures & utilising FM software to improve physical environments.
March 2024
Can You Afford to Be Wasting Space?
Our latest blog highlights the significance of understanding space utilisation and the strategies that optimise space management.
February 2024
How Converging Technologies Are Shaping User Experience
We discuss how converging technologies like AI, IoT, and BIM can enhance operational efficiency, occupant comfort & maintenance strategies.
February 2024
How to Utilise AI for Building Maintenance and Management
Our latest blog outlines the potential of AI to enhance building maintenance and efficiencies through automation and data analysis.
January 2024
Building a Sustainable Future: How FM Can Lead the Way
This blog creates a blueprint for improving sustainability in the FM sector, exploring how to identify and action sustainable business goals.
December 2023
2023: A Year in Workplace Tech
We reflect on 2023 - a year of workplace focused technology including AI, the Metaverse, retrofitting with BIM and Digital Twins.
November 2023
Managing Workspaces in the Hybrid Work Era
Hybrid working has become a new standard in the workplace, but with recent retractions from large organisations how does this affect facilities managers?
October 2023
Navigating the Challenging Landscape of Facilities Management
Our latest blog discusses FM challenges, including cost reduction, technological adoption, sustainable estates, and staying compliant.
October 2023
Retrofitting BIM: Creating Better Buildings
This blog explores the benefits of utilising BIM technology to improve the day-to-day management of an estate as well as the potential health and safety implications.
August 2023
Overcoming Challenges for FMs in the Public Sector
Learn more about how the challenges facilities managers face within the public sector can be eased with innovative technologies.
July 2023
5 Top Tips for Better Maintenance
Our latest blog reveals 5 top tips and essential strategies to enhance asset performance, minimize downtime, and boost productivity.
July 2023
Reinventing the Workplace: Neurodiversity and FM
Learn about the 'reinvention of the workplace,' a movement to accommodate hybrid working and neurodiversity
June 2023
The Digital Twin Maturity Journey
This page will provide an overview of Digital Twins, including the five steps of Digital Twin evolution, their potential and accessibility.
June 2023
The Importance of Proactive Maintenance
Discover the types of proactive maintenance, the benefits of each strategy and why safeguarding with a digital model can prove vital.
May 2023
Integrating BIM and CAFM: Understanding the Benefits for FM
Discover the benefits of integrating BIM and CAFM software, including improved efficiency, reduced costs, and enhanced data management.
April 2023
CAFM and Energy Management: Businesses Need to get Smart to Mitigate Rising Bills
By investing in CAFM technology, FM teams can make energy-saving interventions and become better placed to absorb cost pressures.
March 2023
The Growing Challenge of Compliance and How to Meet It
SWI explores how CAFM systems can help address the challenge of compliance by managing processes and identifying failing standards of service.
March 2023
How is Hybrid Working Impacting the Building Environment?
SWG discuss how hybrid working is impacting the building environment, with a key focus on enhancements to employee experience and sustainability.
February 2023
The Role That FMs Have in Achieving Sustainability Goals
The FM sector has a huge role to play in the decarbonisation of buildings. How can technology help achieve sustainability targets by managing buildings more efficiently?
February 2023
The Inside Track – PPP Contracts
In this blog, our general manager for SWG in North America, Kelly Widger, talks about her experience of working with public-private partnership (PPP) contracts over the last ten years....
January 2023
A Beginners Guide to Space Management
In this informative guide we’ll explain why space management is important, its rise in popularity and the benefits to the FM team and wider organisation.
January 2023
A Quick Guide to PPPs
In this helpful guide we’ll explain what PPPs are, the types of contracts, and the benefits of using software to manage the intricacies.
December 2022
2022 in Review – What Were the Priorities in FM?
As the year draws to a close, we’re taking a look back at what aspects of facilities management most interested those in the sector over the last 12 months.
November 2022
Your Checklist for Better FM Service Delivery
Data collection and analysis assist outstanding FM services, to help identify site and building user requirements. How can CAFM form and checklist functionality help?
November 2022
Smart Buildings and Integration
SWI experts explored the opportunities for specialised FM software to optimise building performance at the Smart Buildings Show.
October 2022
What is CAFM Software?
In this back to basics guide we’ll explain what the acronym stands for, what CAFM is used for, and the benefits to the FM team and wider organisation.
September 2022
5 Ways to Secure Your CAFM Software Against Cyber Threats
With cyber crime increasing, facilities management teams must take steps to guard their software from attack. Read five ways CAFM can be secured.
August 2022
“I Don’t Have Time for More Systems!” The Myth of Time-Intensive Technology
How the ‘little challenges’ solved by tech can be magnified throughout a business, repaying the initial time spent on implementation manifold.
August 2022
Creating Smarter Spaces
Whether your workspace is expanding or decreasing, decisions around change must based on hard data. Read how companies are using space management software to assist.
July 2022
Top Tips for Creating an Asset Register
Having an asset register is advantageous for informed FM decision making, compliance and operational efficiency. Read our tips on how to make one.
July 2022
Why Should FMs Take More Responsibility For Climate Change?
Businesses are responsible for 39% of greenhouse gas emissions, so should those who know the sites best take more action to improve sustainability?
March 2022
Installing CAFM Remotely With Confidence
There are plenty of options to make sure your CAFM software is up and running as soon as possible, regardless of location. Read our blog on remote CAFM installation.
March 2022
Beginner’s Guide to BIM and Digitisation
This guide will explain everything you need to know about BIM and digitisation, including the benefits and how they are used in FM; as well as some useful resources...
January 2022
A Guide to Facilities Management Technology Acronyms
Even the most experienced professionals can be tripped up by an acronym. Here's a run through of some of the more common terms.
January 2022
What Is SFG20 and Why Should You Be Using It?
SFG20 is recognised as the industry standard for building maintenance specifications, but how can you incorporate it into your our PPM schedules?
November 2021
Improving Sustainability Through CAFM
How CAFM software can help organisations to help improve sustainability, and the new innovations being developed to help FMs meet green targets.
May 2021
How Lockers Are The Key To Hybrid Workplaces
COVID-safe businesses inviting back employees are likely to enforce a clear desk policy - making lockers essential kit to keep the workplace organised.
April 2021
Top 5 Benefits of BIM in FM
Why is BIM growing in facilities management? Read our top five benefits of BIM for FM teams.
January 2021
What are Payment Mechanisms?
A look at the two forms of PPP payment mechanisms: availability and revenue-based, and the differences between the two.
October 2020
Acronyms in Public-Private Partnerships
Acronyms in public-private partnerships, such as PPP, PFI, PF2, and MIM.
September 2020
Types of PPP Contracts
Outlining the different types of public-private partnership contracts, otherwise known as PPPs or PFIs.
August 2020
Preventative vs Predictive Maintenance
What is preventative maintenance compared to predictive maintenance, and which plan should you be using?
August 2020
Why a Digital Twin is the Next Big Thing
FMs are keen to invest in technology like sensors, IoT and BIM. With this in mind, the next big thing in FM is likely to be the ‘digital twin’.
November 2019
PPPs in Their Operational Phase – Survey Highlights
The operational phase of a PPP is an increasingly important concern among industry practitioners - read the highlights of our recent survey here.
November 2019
Changing Times for CAFM Implementation
The important role of change management and communication to get the best our of your CAFM system and achieve staff buy in.
September 2019
BIM for FM Webinar – an Overview
Service Works Global’s ‘BIM for FM’ webinar this week showed the practical side of how building information modelling (BIM) can be used within FM.
September 2019
BIM – Digitising Information for Existing Buildings
A wealth of operational information available at your fingerprints with BIM after the release of ISO 19650.
July 2019
Technology: Are FMs Embracing Change?
‘Technology as a force for change – we are all technology companies, aren’t we?’ A commentary on the debate featuring SWG.
May 2019
A University Challenge
There’s never been a tougher time to run a modern university. This week's blog looks at the challenges education facilities face and how they are being overcome.
May 2019
Can Healthcare Estates Afford Automation?
Automation across healthcare IT systems could be the answer to improving the patient journey, but how feasible is it to the average hospital?
April 2019
CAFM Tools for In-house FM and Service Providers
Whether an in-house team or an FM service provider, the flexibility of CAFM software can improve service levels with an ROI of just 12-18 months.
March 2019
Give Up Giving Up – FM Practices to Let Go
Giving up smoking for a month is good for self-control and health, but why not also consider giving up bad FM practices to form positive habits instead.
February 2019
Using CAFM to Combat Energy Waste
How using CAFM can help the FM team identify energy saving strategies in order to reduce expenditure and greenhouse gas emissions.
July 2018
Is Budget Limiting Tech in FM?
While some early adopters are certainly reaping the benefits of sensors and robotics, there are hurdles to overcome before these become widespread.
June 2018
Data Integration – Eliminating the Middle Man from FM Services
Insight from Service Works’ FM Software Survey 2018 has revealed that FM professionals are being smarter with their use of technology.
June 2018
Pocket Technology Taking Hold in FM
FM Software Survey results show a significant increase in use of tech - demonstrating the industry’s requirement for accurate, understandable and secure data in order remain competitive and professional.
May 2018
What is Static Space Costing Your Business?
Recent reports of noise being the number one bugbear of office workers are rife. What can be done to resolve a difficult situation and maintain productivity?
May 2018
How Risky is Your Asset Management Strategy?
This blog outlines how using CAFM software can build a strategic asset management strategy in line with the ISO 55000 series of standards.
March 2018
QFM User Group Summary
A look at the QFM User Group held in London last week, including guest client speakers from Luton & Dunstable NHS Trust and Anabas.
March 2018
FM Technology for Operational Stability
When deliberating the underlying principles of FM, one of the last things people consider is data management - yet it is one of the most important.
February 2018
Carillion’s Demise Prompts Collaborative Healing
While investigations into Carillion's collapse are needed to prevent a similar crisis from reoccurring, it's reassuring to look at how the industry is beginning to heal itself.
February 2018
Beyond the Hype – Let Us Know Your Views
Our FM Software Survey 2018 has been open for a week and early results are already painting a picture of the industry. Does it match your view?
January 2018
2017 in Review – What Were the Key Priorities in FM?
2017 was a year of change and discovery for facilities management, but which subjects were most important to FMs?
January 2018
Work Smarter, Not Harder, in 2018
Forget new year's resolutions - get things done faster, cheaper and more efficiently in your facility by switching to CAFM software.
December 2017
Using FM Software for Success – SWG and BIFM Good Practice Guide Webinar Review
SWG and BIFM give advice in this complimentary webinar on selecting the right CAFM system for an organisation, including choosing features and writing a business case.
November 2017
Living Wage Week
The Living Wage provides fair pay for a fair day’s work, and is a voluntary rate higher than minimum wage. More employers are now signing up to this scheme...
October 2017
The Art of Customer Satisfaction
With the right technology in place, satisfaction can not only be gained but also measured and analysed in order to increase its occurrence in the future.
October 2017
The Importance of FM in Event Planning
The facilities management team is the backbone of any event, and requests can be made and managed quickly and easily through CAFM software.
October 2017
Productivity – the Workplace Challenge
43% of employees do not agree that their workplace allows them to work productively. What can facilities management team do to improve productivity?
October 2017
Charging Ahead With Battery Powered Devices
The lack of power behind new technology like sensors and smartphones is limiting its potential in FM - but is it still worth implementing?
September 2017
Demystifying Performance Based Contracts
Put simply, performance based contracts provide incentives and disincentives to achieve desired outcomes or results from contractors, with the aim of reducing costs and improving service levels.
September 2017
Planned Preventative Maintenance in High Priority Environments
Some industries, such as aircraft hangar maintenance or a research lab, requires a heavy focus on planned preventative maintenance (PPM), and this can be made easier through CAFM.
September 2017
Centralising Communications Through CAFM
Smooth organisational communications and a productive work environment are reliant on FM and are key for blue chip competitiveness. These can both be aided using CAFM software.
September 2017
KPI as Easy as ABC for Estates Managers
Estates managers working in educational establishments have moved beyond paper and spreadsheets to meet the demands of academic communities.
August 2017
Using CAFM for Healthcare Compliance
Examples of how healthcare estates can meet extremely high compliance standards in maintenance, service delivery and cleaning, using CAFM software.
August 2017
Acronyms – The Future of FM Communication?
Acronyms like HVAC, AP, PPM and even FM are commonly used in facilities management, but at what point do acronyms become jargon?
July 2017
How is FM Technology Keeping Your Workplace Well?
Workplace wellness is currently high on the FM agenda, with many organisations now increasing their investment in the health and wellbeing of employees.
June 2017
Technology Trends in Australian FM
The facilities management sector in Australia is embracing the benefits of mobile technology to effectively manage FM operations, but wearables and IoT are less popular, research reveals.
June 2017
Is Science the Future of Service?
As artificial intelligence becomes commonplace in FM, we look how it is being used now and how the cost of this tech can be made achievable.
June 2017
ThinkFM 2017 – Is Facilities Management Ready for IoT?
Today’s FM customer has become more demanding, less patient and more technology-savvy - and it is FM’s responsibility to lead workplace change.
June 2017
The Future of Climate Change and the Impact of Facilities Management
How construction and facilities management hold the key to helping reduce carbon emissions on a global scale.
May 2017
Guide: How to Select the Right CAFM App
Looking for a CAFM app at Facilities Show? Take our list of questions to find the right software for your requirements.
May 2017
Online Security, FM and the Internet of Things
The Internet of Things (IoT) is the next big thing for facilities management, but FMs should also be aware of how to protect their data and online devices.
May 2017
Enabling Positive Experiences
This year's World FM Day celebrates facilities management with the theme of 'enabling positive experiences', boosting the profession's status across the globe.
May 2017
Are You BIM Ready?
BIM is becoming more widely used throughout the world and facilities management is reaping the benefits - although implementation hasn't been as easy as perceived.
April 2017
Data Driven Asset Management
Facilities managers are becoming increasingly savvy in their asset management, turning to data and software to manage their buildings and equipment, our 2017 APAC FM Software Survey has found.
March 2017
Why FM is Turning to Systems Integration
Integrating CAFM with other systems brings far-reaching and powerful benefits and now is firmly on the agenda for the FM industry.
March 2017
Survey Results Released – What Does the Future Hold for Facility Management?
Asia Pacific FM Software Survey 2016 / 17: New research shows that facility management is set to grow over the next 12 months, with technology as the driving force...
March 2017
Technology and Automation – The Effects on a Global Scale
Following last week’s article on automation and robotics, SWG presents a wider picture of technology in FM using research from our global FM software surveys.
March 2017
Will You Lose Your Jobs to Robotics and Automation?
The FM industry is gearing up towards automation and integrated systems, but what does this mean for employment and service?
March 2017
What is Self-Service?
Self-Service - how mobile devices, public computers and kiosks can be easily implemented for effective FM and improved customer experience.
February 2017
Digital Transformation in FM
Is technology just another fad, unlikely to deliver long term sustainable benefits? Samantha Fuller, General Manager of SWG Asia Pacific took to the stage to debate this question.
January 2017
APAC FM Software Survey – Preview
Service Works releases some emerging trends from the FM Software Survey in advance of the full analysis.
January 2017
Guide: How to Transition from Spreadsheets to CAFM Software
It is proven that FM software manages a facility more effectively than a spreadsheet, but how difficult is it to transition between the two systems?
January 2017
Keep Your 2017 Resolutions With CAFM
Often New Year Resolutions are broken within a month, but we look at how facilities managers can keep theirs through 2017 and beyond.
December 2016
Using Technology to Improve Asset Management
Using a CAFM system manages the complex data attached to each asset, and advancements in technology have complimented this to make asset management even easier.
December 2016
Are You Being Heard?
The influx of new technology means FMs need, more than ever, to stay informed through research and peer-review.
November 2016
Managing the Workplace Inside and Out
Workplace is high on the facilities management agenda, but what about outside of the building? SWG looks at nanotechnology developments in building materials and battery life.
November 2016
The Future Workplace – Sensors and IoT
The Internet of Things will revolutionise the FM industry, and SWG looks at how sensors and location-based technology can be used to do this.
November 2016
Tiny Technology – Wearables in FM
How are wearables used in facilities management? Smartwatches, fitness trackers and even augmented reality are now all playing a part in the future of FM.
October 2016
How Smart Technology is Affecting Facilities Management
2017 will be a big year for smart technology in facilities management, powered by the rise of connectivity through the Internet of Things, or IoT.
October 2016
Making Space for Productivity
How to find 'hidden' space for office moves, flexible work areas or hot desks in order to improve productivity and reduce unnecessary occupancy costs.
October 2016
Five Ways CAFM Can Deliver ROI
CAFM can generate ROI quickly through time, money and efficiency savings across the whole organisation - read on find out how.
October 2016
Compliance – Their Lives in Your Hands
Accidents may happen but the cost of not having complied to health and safety regulations is severe, so finding a system to manage this is imperative.
September 2016
Facilities Management Made As Easy As Pie
Many parallels can be drawn between The Great British Bake Off and facilities management - read on to find out more.
September 2016
5 Technology Tips to Improve Maintenance Scheduling
Top tips on using technology to improve maintenance scheduling, increasing work efficiency and reducing time lost to equipment breakdowns.
September 2016
Operative Management – How to Optimise FM Resources
Manage work quality, deadlines and profitability using QFM's simple Resource Scheduler tool.
September 2016
Asset Management – Setting Up An Asset Register
How to set up an asset register for more effective asset management, and how linking to a CAFM system can save time and money.
August 2016
Managing & Interpreting FM Data Made Easy
Many FMs stated managing and interpreting data is a key challenge for 2016, but using CAFM software can make this an easy, cost-effective process.
August 2016
How Does BIM Benefit Facilities Managers?
BIM is a topic that should be high on the agenda of many FMs, but is often misunderstood. What is BIM and what are the benefits?
August 2016
How is Technology Affecting FM? 2016 Software Survey Summary
Highlights and conclusion of FM Software Survey 2016 - how is technology affecting facilities management?
July 2016
FM Software Trends 2016
In the last of three new reports looking at the facilities management industry, SWG reveals top FM software trends for 2016, including mobile and use of self-service technology.
July 2016
FM Technology Usage & Benefits
In the second of three reports researching the FM industry, Service Works investigates how CAFM software is used, its benefits and also compares usage of Excel and paper-based systems.
July 2016
FM Market Insight 2016
Following an industry-wide survey into how technology is affecting facilities management, SWG has released new research which investigates the position of the FM market in the UK and Ireland.
June 2016
Survey Reveals Business Benefits of CAFM Software
Following an industry wide survey investigating how technology is affecting facilities management, Service Works reveals the top business benefits of using a CAFM system.
June 2016
How to Keep Your Cool in British Summer Time
How to maintain productivity in the workplace during the summer heat using planned preventative maintenance strategies and automated asset monitoring.
June 2016
The Rise of Mobile & Productivity in Facilities Management
A look at how the rise of mobile and remote access to CAFM systems has contributed to increased productivity in facilities management and organisations as a whole.
June 2016
5 Reasons to Visit SWG at the Facilities Show
Why visit SWG on stand N1300 at the Facilities Show? Five reasons why our industry-leading CAFM software is worth a look.
May 2016
The Importance of Transparency and Auditability in PPP Contracts
PPP contracts can bring great value, fostering a partnership approach between public and private sector. Service Works looks into factors to ensure successful PPP contract.
May 2016
How to Choose and Implement the Right FM Software for Your Organisation
The importance of careful planning cannot be emphasised strongly enough when choosing new facilities management software. SWG has produced a comprehensive, impartial guide to provide advice.
May 2016
Three Ways Booking Software Can Improve Your Business
With space at a premium in many organisations, shared areas are high-value assets. Ensure these resources are used to maximum effect and save space, time and reputation.
May 2016
Hospitals Focus – Innovation in Facilities Management
How facilities management in hospitals is driving forward innovation to increase patient care, staff performance and meet SLAs.
May 2016
Help Desk Self-Service – The Key to FM Productivity?
Reduce your help desk's paperwork and improve its efficiency with QFM self-service FM software.
April 2016
Education Focus: The Role of Estates and FM in a High Quality Teaching Environment
A look at the challenges of estates management in education, and how FM software can help keep your school, college or university competitive.
April 2016
FM in the Cloud – Five Reasons to Move Online
Over recent years, the Cloud has gained in popularity and become a more accepted method of computing. But how can the Cloud be used for facilities management?
April 2016
Making Sense of CAFM
What is CAFM? Read on to see what CAFM software does, and how it can benefit the facilities management in your business.
April 2016
FM Software Acronyms – Concise or Confusing?
CAFM, IWMS, CMMS – meaningful facilities management technology terms or a jumble of letters? Read on for current trend analysis of acronyms in facilities management.
