Enquire Search
Software support for QFM and P3rform software from Service Works

We are committed to delivering outstanding levels of service to all of our clients. Our Customer Support team forms a vital part of this relationship and is readily available via telephone and email to resolve your queries. All clients have access to our online, secure Client Portal which provides a wealth of information to help you make the most of QFM CAFM software or P3rform PPP performance management software.

  • Comprehensive progress reporting for every case logged
  • Defined escalations procedure covered by a comprehensive service level agreement
  • Monthly statistical job reporting
  • Optional out-of-hours, remote and on-site support available
  • Online Client Portal provides access to a comprehensive knowledge base, FAQ library and real-time support case logging and management

If you are an existing Service Works’ client and wish to log a software support request, please email support@swg.com or visit SWG’s client portal.

If you do not currently have access to the Client Portal, and would like to create an account, please contact us.

 

January 2024

Building a Sustainable Future: How FM Can Lead the Way

This blog creates a blueprint for improving sustainability in the FM sector, exploring how to identify and action sustainable business goals.

Read more
January 2024

A Technological Revolution for P3

SWG’s Kelly Widger, is featured in CFM&D to discuss the Canadian P3 market and analyse the role of BIM and digital twins.

Read more
Using AI in transport hubs
January 2024

Staying on Track – Using AI in Transport Hubs

Featured in PFM, Paul McCarthy, CTO at Service Works Global, discusses how Al is supporting asset maintenance at transport hubs.

Read more