Facilities management provider Medirest required a comprehensive integrated workplace management system (IWMS) to manage the prestigious Calvary Mater Newcastle Hospital public-private partnership (P3). Service Works Global’s software was selected to tightly monitor & manage performance utilizing 870 KPIs.
It has provided a centralized help desk solution offering multi-site and multi-service functionality with integrated performance management and automated P3 abatement calculations, ensuring high levels of service delivery, and time and cost savings.
