Case Studies

Customer success stories

Explore our customer case study page to see how Service Works Global’s software delivers real-world results across diverse facilities management projects.

Featured Case Study

Plenary Group at Queensland Schools

Providing Plenary Group with a transparent method of project communication with the State, quick and accurate reporting to help reduce abatements, and an easy to use system for the schools to report FM requests.
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QLD Schools
Pan Am Games: How QFM CAFM Software is Used at the Toronto Games

Pan Am Games

Management of FM service delivery and demonstrating value for the Athletes’ Village PPP contract.
QLD Schools

Plenary Group at Queensland Schools

Providing Plenary Group with a transparent method of project communication with the State, quick and accurate reporting to help reduce abatements, and an easy to use system for the schools to report FM requests.
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Plenary Group at Single LEAP Phase 1 & 2

Through using QFM, Plenary Group gained centralised bookings management and deep insight into asset management and lifecycle costings, in addition to an integrated payment mechanism to manage performance and penalty deductions.
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Plenary Group at South Australian Regional Police & Courts

A PPP fee penalties system and centralised, web-based FM help desk application efficiently monitor and report on the services provided. The software has ensured optimum service delivery in a complex and ground-breaking PPP project.
Queensland Schools P3 Project with P3rform

Queensland Schools Project

10 schools built across 200km delivered through a transparent PPP
SWG Case Study - QFM Facilities Management for Royal Hospital for Neuro-disability

Royal Hospital for Neuro-disability

A move from Excel to a centralised CAFM system
SGS Studentbostäder Visualisation Banner

SGS Studentbostäder

Creating a visualisation of student apartments offer prospective tenants a digital preview and the opportunity to experience the apartment from the convenience of any location. 
Single LEAP 1 & 2 project Plenary Group QFM

Single LEAP

Concurrent PPPs to deliver more than 4,400 units of Australian Defence Force accommodation
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Skanska at Midlothian Schools

How QFM P3rform is helping Skanska maintain eight schools for 30 years. To fulfil the maintenance contract, a CAFM system needed to be implemented to allow Skanska to effectively and efficiently deliver FM services.

Explore case studies based on type of project

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BIM digital transformations

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FM success stories

14245@2x

PPP performance improvements

Man Wheelchair Having Inclusive Office Job@2x

Space management simplified

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Copyright © 2026 Service Works Global. All rights reserved. Designed by Damteq®