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Connect real-time data from IoT and sensor technology and enable data-driven and sustainable facility and P3 operations through smart buildings and digital twins.
We are the trusted partner of leading organisations worldwide
Our connected building platform, Geminus, connects real-time asset and occupancy data from sensors to inform facility and maintenance management and provides insight into asset performance, all coupled with AI-driven trend analysis to support intelligent, predictive maintenance.
Geminus takes sensor data and uses AI to find abnormal patterns of asset behaviour which could signify sub-optimal running conditions. External data sources from any vendor can be connected to the platform, such as a weather forecast, to further optimize predictive maintenance. Machine learning is employed to continually improve the system’s analysis and predictions.
Geminus delivers the insight to ensure that maintenance is only performed when it is most needed, in turn delivering financial savings, reduced asset downtime and energy efficient performance.
Geminus’ generative AI chat bot, Ilean, brings static, text-heavy operation and maintenance manuals to life. Technicians can write or speak to Ilean in any language on the mobile app, which will reply with helpful, suggested instructions – drastically reducing the time spent on repairs of unfamiliar assets.
We call it the technician’s best friend, empowering maintenance teams to stay at the forefront of technological advancements, enabling them to tackle any challenge with confidence and precision.
By using smart energy meters, energy consumption can be monitored and analysed in real time via Geminus, filtered by building, floor, room or workspace. Using AI technology, Geminus can identify patterns and suggest ways to reduce consumption, such as controlling appliances at times of lower demand or reduced occupancy.
By combining IoT and AI, buildings can become more intelligent and adaptive, leading to a significant reduction in energy consumption, utilities costs and environmental impact.
Understand how your building is truly being used by tracking occupancy; manage comfort through temperature, humidity and indoor air quality readings, and reduce energy consumption when spaces are not being used.
Data from Geminus can be integrated with our QFM software or any other CMMS or IWMS software to improve the efficiency of FM services and ensure compliance, for example by tailoring cleaning schedules in line with usage, or alerting an engineer if CO2 levels exceed limits.
Geminus enables organizations to create and use digital twins by combining historic and real-time operational data with 3D models. This allows users to visualize assets, monitor performance and access information in context, helping teams better understand and manage their buildings. Our IoT layer uses AI to analyse performance and predict asset and environmental changes, enabling predictive maintenance and ‘what if’ scenario modelling for potential building changes.
Geminus can be built around your needs. See how Geminus can grow with you from managing space and drawings, working with BIM models, or delivering a full IoT-driven smart building and digital twin.
Unleash more power from your data by connecting SWG to any system.
Geminus leverages cutting-edge IoT and AI technology, complementing existing systems to create a best-of-breed ecosystem and enable rapid FM transformation via data-driven insights.
Geminus integrates with data sources and software from any vendor, via API. A fully automated information flow is achieved regardless of the number of data feeds.
Through integration with BIM and sensor data, your site can be visualised in 2D and 3D to aid facilities planning and provide visual support during on-site maintenance tasks.
Utilize data from all types of sensors and other product suppliers’ IoT platforms, to have a single source of truth for asset and estate data and analytics.
SWG’s IoT and smart building platform, Geminus, improves patient care, optimises energy usage, streamlines operations, enhances safety, and supports regulatory compliance in healthcare settings.
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Geminus, enhances campus sustainability, improves energy management, boosts operational efficiency, supports student engagement, and enhances safety in higher education.
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SWG’s IoT and smart building software, Geminus, enhances efficiency, reduces operational costs, improves customer satisfaction, offers real-time insights, and simplifies maintenance for service providers.
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Geminus optimises crowd management, improves energy efficiency, enhances security, streamlines operations, and elevates the fan experience in stadia and large venues.
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Geminus, enhances safety, optimises energy use, supports maintenance, and streamlines operations in transport and infrastructure.
Explore more on Transport & InfrastructureFull project support before, during and after implementation. Alongside our suite of leading facilities, space and building lifecycle management software, Service Works Global offers a range of consultancy and technical services to ensure you get the most out of your solution.
Improve performance, security and ensure continuity and robust disaster recovery with cloud hosting services.
Creating a digital model of your building has never been easier or faster with SWG's digitisation services.
The global SWG team works with you every step of the implementation, ensuring rollout is as smooth as possible.
Easily integrate SWG's software offerings together, or into different systems without losing functionality.
SWG offer a range of product training courses to build confidence and get the most out of your software.
Dedicated software support to empower facilities management teams and to streamline operations.
Geminus Premium is SWG’s premium IoT and smart building platform that connects real-time data from sensors and smart building technology to deliver actionable insights for facility management. It enables organisations to optimize performance, reduce costs, and improve sustainability through data-driven decision-making. With live building insights, Geminus forms the foundation to start working with digital twins as part of your informed FM strategy.
Geminus supports a best-of-breed approach by integrating data from any system or provider. It is designed to work with your existing solutions, to deliver one centralized version of the truth.
We’ve made integration as easy as possible for your IT team with our Geminus API Developer Portal, offering the tools needed to explore, test and connect APIs to any other software with ease, supported by best practice guidance to ensure smooth implementation.
Yes. By analysing real-time data from smart meters and sensors, Geminus identifies inefficiencies and recommends actions such as adjusting equipment usage based on occupancy or demand to reduce energy and utility costs while improving sustainability and ensuring compliance.
AI is central to Geminus. It enables:
It also powers tools like our AI assistant Ilean that helps technicians access help with how to maintain unfamiliar assets via our app.
Yes. Geminus supports a wide range of sectors, including healthcare, higher education, transport, stadia, and service providers: any organisation looking to improve asset performance and operational efficiency.
No. Smart building transformation can be incremental. Geminus can integrate with your existing systems and scale over time, allowing you to start small and expand as needed.
Geminus enables organisations to create and use digital twins by combining historic and real-time operational data with 3D models. This allows users to visualise assets, monitor performance and access information in context, helping teams better understand and manage their buildings. Our IoT layer uses AI to analyse performance and predict asset and environmental changes, enabling predictive maintenance and ‘what if’ scenario modelling for potential building changes.
With over 20 years’ experience in digitalisation and more than 30 years in facilities management, SWG is a trusted partner to organizations worldwide. From strategic guidance and system design to integration and long‑term support, SWG helps customers realize value at every step of their digital journey. We offer a comprehensive range of digitalisation services to complement our software offering.
Getting started is simple – book a demo with our expert team to explore how the platform works. Geminus is designed to be scalable to meet your current business needs and expand over time, using real‑time data, smart building functionality and IoT feeds to support the journey to full digital twin environments. Contact us today to support your transition to smarter, data-driven facility and asset management.
Copyright © 2026 Service Works Global. All rights reserved. Designed by Damteq®
Service Works Global Ltd.
1100 Burloak Drive
Suite 300
Burlington, ON
L7L 6B2
Copyright © 2026 Service Works Global. All rights reserved. Designed by Damteq®
