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Maximising ROI from CMMS: a foundation for BIM
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“We can establish if something is failing more often than it should do and to take appropriate action accordingly. QFM also allows us to manage our contractors efficiently and provides data for informed decision making. For example, we are now able to foresee when an asset gets to a point beyond economical repair.”
KPIs that Medirest needs to meet at the hospital across two services
of tasks responded to and rectified with any 24 hours period
“QFM is a sophisticated application and we use it to manage the entire Calvary Mater Hospital PPP contract. It is crucial that the performance is tightly monitored and managed. QFM is a completely integrated application, so if there was to be a performance failure, then the system will automatically flag it and calculate the abatement, because the application integrates measurement into daily maintenance operations.”
award two 20-year terms by the State
minutes is the shortest KPI, ranging to 5 days
“The amount of data we get from QFM gives us such insight into all aspects of the prison’s performance. Anything we need to see, for any timeframe, is there. It allows us to check we’re on track for that period or if we need to reassess our actions in order to meet the targets at the end of the quarter.”
“As the client [from the State], I can access QFM to monitor activity against the service level agreement. Reports are automatically generated each day through the system, and this allows me to audit how the prison is being affected by any faults that may have occurred. These software tools are invaluable and provide the potential to prevent problems escalating into a deduction scenario.”
“It’s so easy to use. People at MCG are really busy and there’s little time for extensive software training. QFM is incredibly practical for us and the functionality and technology that it uses is being enhanced all the time, to ensure that facilities management at the ‘G’ moves with the times.”
reactive jobs raised per year
digital maintenance forms on the QFM app allowed the team to go paper-free
QFM from SWG met the brief of a flexible, easy-to-use and feature rich software, and impressed the team because of the company’s extensive experience in the education sector, its local support team and partnership approach to working with clients.
“QFM software has helped us transform our FM processes in order to save money, provide a stronger and more responsive service, and ensure Life Care meets the stringent standards for Australian aged care.”
Contact Service Works Global to discover how our powerful CMMS software streamlines operations, boosts efficiency, and supports smarter facilities management.
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Service Works Global Pty Ltd
Just Co Emporium Reception,
Level 4,
287 Lonsdale Street,
Melbourne VIC 3000
Australia
Copyright © 2025 Service Works Global. All rights reserved. Designed by Damteq®