Innovative FM and PPP O&M software solutions for all industries

Tackling the complex challenges of your business requires differing solutions and configured software. SWG work closely with clients around the globe to provide tailored solutions as standard, providing individual support and delivering exceptional results that meet your needs, whatever your industry.

Discover how SWG can help in your industry

Aged Care Elderly Nursing Home CMMS FM
Aged Care

Aged Care

Provide a first-class facility in line with Aged Care Quality Standards, with the help of QFM facility and maintenance management software.

Higher Education Estates Management - University Building CMMS
Universities Higher Education CAFM Software

Higher Education

Optimise your operations with software solutions for smarter, sustainable, and student-focused higher education estates.

Stadium facility management CMMS
Government Building

Stadia & Venues

Ensure stadium and venue visitors enjoy a first class experience every time with QFM’s tools for asset, maintenance and safety management.  

Justice And Defence Courthouse Building
Justice And Defence Icon CAFM Software

Justice & Defence

Improve safety, security and FM response times in critical environments like police stations, courts and prisons with SWG’s CAFM software, QFM.

FM Service Provider Using CMMS
Headset Mic

Service Providers

Meet the unique requirements of each client contract with ease. QFM helps service providers excel at providing high quality, responsive services 24/7.

Healthcare Facilities Hospital Staff using CMMS
Heart Rate Monitor

Healthcare

Improve your facilities management with SWG’s software solutions for efficiency, compliance, and patient wellbeing.

Trusted by hundreds of organisations worldwide

Explore our customer case study page to see how Service Works Global’s software delivers real-world results across diverse facility management projects.

“We can establish if something is failing more often than it should do and to take appropriate action accordingly. QFM also allows us to manage our contractors efficiently and provides data for informed decision making. For example, we are now able to foresee when an asset gets to a point beyond economical repair.”

Key Stats

870

KPIs that Medirest needs to meet at the hospital across two services

95%

of tasks responded to and rectified with any 24 hours period

“QFM is a sophisticated application and we use it to manage the entire Calvary Mater Hospital PPP contract. It is crucial that the performance is tightly monitored and managed. QFM is a completely integrated application, so if there was to be a performance failure, then the system will automatically flag it and calculate the abatement, because the application integrates measurement into daily maintenance operations.”

Key Stats

2 x 20

award two 20-year terms by the State

30

minutes is the shortest KPI, ranging to 5 days

“The amount of data we get from QFM gives us such insight into all aspects of the prison’s performance. Anything we need to see, for any timeframe, is there. It allows us to check we’re on track for that period or if we need to reassess our actions in order to meet the targets at the end of the quarter.”

“As the client [from the State], I can access QFM to monitor activity against the service level agreement. Reports are automatically generated each day through the system, and this allows me to audit how the prison is being affected by any faults that may have occurred. These software tools are invaluable and provide the potential to prevent problems escalating into a deduction scenario.”

“It’s so easy to use. People at MCG are really busy and there’s little time for extensive software training. QFM is incredibly practical for us and the functionality and technology that it uses is being enhanced all the time, to ensure that facilities management at the ‘G’ moves with the times.”

Key Stats

25,000

reactive jobs raised per year

60

digital maintenance forms on the QFM app allowed the team to go paper-free

QFM from SWG met the brief of a flexible, easy-to-use and feature rich software, and impressed the team because of the company’s extensive experience in the education sector, its local support team and partnership approach to working with clients.

“QFM software has helped us transform our FM processes in order to save money, provide a stronger and more responsive service, and ensure Life Care meets the stringent standards for Australian aged care.”

Ready to get started?

Contact Service Works Global to discover how our powerful CMMS software streamlines operations, boosts efficiency, and supports smarter facilities management.