Facilities management provider Medirest required a comprehensive computerised maintenence management system (CMMS) to manage the prestigious Calvary Mater Newcastle Hospital public-private partnership (PPP). Service Works Global’s software was selected to tightly monitor & manage performance utilising 870 KPIs.
It has provided a centralised help desk solution offering multi-site and multi-service functionality with integrated performance management and automated PPP abatement calculations, ensuring high levels of service delivery, and time and cost savings.
