Australia
8th April 2024
SWG Newsletter April 2024
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
5th March 2024
Software for Standards
Penny Brinsley, Regional Account Director at SWG, discusses compliance and risk assessment and the benefits of permit-to-work systems.
2nd January 2024
Trends and Predictions for 2024
Hazel Bedson, Marketing Director at SWG discusses the trends and predictions for 2024 within the FM industry, including AI, IoT and Sensors.
20th December 2023
A More Efficient Care Home
Penny Brinsley discusses the implications of FM technology in efficient care home estate management including the use of AI to create better maintenance schedules.
18th December 2023
SWG Newsletter Q4 2023
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
4th December 2023
Software Solutions For Better Workplace Management
Account Director, Penny Brinsley, spoke to FM UK about how space management software can help FMs improve workplace management.
2nd November 2023
Retrofitting BIM: Creating Better Buildings
Featured in Public Sector Build Journal, Marc Watkins, Business Development Director, discusses how retrofitting existing buildings with BIM technology can improve building capabilities and how it can help building owners during the RAAC crisis.
4th October 2023
Digital Dilemma
Featured in Facilities Management Journal, Paul McCarthy, CTO, discusses how FMs can determine which digital solutions are the right ones.
29th June 2023
How FMs Can Embrace Tech in the Era of Flexible Work
Samantha Fuller, International General Manager, SWG, discusses with FM Magazine how tech can help with a seamless transition to hybrid work.
27th June 2023
SWG Newsletter June 2023
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
9th May 2023
World FM Day 2023
This year’s World FM Day is all about ‘making a real difference’, where we will be celebrating Southern Health, Curtin University and the Nordic Museum.
5th April 2023
Work Permits and Compliance
SWG share advice on how a work permit solution can help with compliance.
30th March 2023
SWG Newsletter March 2023
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
15th March 2023
Cyber Security: Under Attack
SWG share advice on how CMMS can be protected from cyber security threats.
8th March 2023
Digital Journey
SWG explore the benefits of digitalisation in the built environment and advise how FMs can start the digital journey as illustrated by two case studies.
21st December 2022
Maximising Your Assets
SWG offers advice to facilities managers about asset management, including the key benefits and how technology can deliver efficiencies and cut costs.
19th December 2022
How the Use of an Asset Register can Aid Healthcare Management
SWG discusses how asset registers can help healthcare estates teams improve the management of facilities work and therefore providing a better patient care experience.
7th December 2022
SWG Newsletter December 2022
SWG’s latest newsletter highlights our latest software launch and other updates on how we’re helping FMs around the world.
2nd December 2022
How to Utilise Software to Create Energy Efficient Buildings
We speak to Energy Manager Magazine about the use of building management systems combined with CMMS will help businesses bring down their energy usage, benefitting business costs and aligning with ESG principles.
11th November 2022
How Will CMMS Systems Advance to Assist FM Delivery?
We speak to FM Director magazine about how CMMS requirements have gone beyond purely asset management, with huge scope now for smart technology integration.
1st November 2022
Control Leads to Compliance for Dean Close School
Dean Close School share how they are using QFM to ensure their sites are running smoothly and cost effectively while maintaining compliance for the safety of staff and students.
25th October 2022
The Digital Twin Journey Webinar
Join SWG, the IWFM and Microsoft on 2 November for an hour’s webinar addressing the practical considerations of digital twins, and providing guidance for those looking to unlock the benefits.
20th October 2022
Leveraging Technology to build Sustainable Higher Education Estates
SWG shares insight on why successful implementation of CMMS software can help increase sustainability, with a focus on higher education institutions.
6th October 2022
Smart Buildings – How To Capture Data and Integrate systems
As smart buildings grow in popularity, the next hurdle for users to overcome is understanding what data is necessary to capture, how to utilise it, and how to integrate it with existing software.
20th September 2022
Service Works Global Recognised in the 2022 Gartner® IWMS Market Guide
Corporate real estate leaders can use insights from this IWMS market guide for capital project, space, building, sustainability and real estate portfolio management.
22nd August 2022
SWG Celebrates ISO and Microsoft Recertification
SWG celebrates renewing ISO 9001 (quality management) and ISO 27001 (Information security management) certifications, as well as its Microsoft Gold Partner status.
6th July 2022
SWG Newsletter July 2022
SWG’s latest newsletter highlights our return to in-person events, new industry collaborations and complimentary FM and BIM resources.
6th July 2022
New Guide: Quick Good Practice Guide to Selecting FM Software
Different software has different strengths, so it’s important to find the one that meets your unique organisational requirements. Download this short guide for advice on the process.
14th April 2022
SWG recognised as Specialist IWMS Platform Provider
SWG’s QFM software has been recognised by Verdantix as the market leader for maintenance and asset management functionality.
8th April 2022
Creating Smarter Spaces at Total Facilities with SWG
Visit SWG at stand E8 for market-leading CMMS, BIM and PPP performance management software.
7th April 2022
SWG Newsletter April 2022
New FM resources for April: QFM software updates, case studies, webinars, events and articles.
4th March 2022
FM Tech Survey 2022 – Top Trends
Analysis of SWG’s FM Tech Survey 2022 in partnership with FMJ. Read about the top trends including space management, sustainability and visualisation.
25th February 2022
Enhancing Energy Management with CAFM
SWG’s CEO Gary Watkins speaks to Maintenance and Engineering magazine about how CAFM is helping organisations improve their energy management.
15th February 2022
Educational FM Insight from Dean Close School
Read how prestigious UK day and boarding school is using QFM software to improve compliance, reduce costs and manage work more effectively.
28th January 2022
The Role of BIM and Digital Twins in the Repurposing of Workplaces
How technologies such as BIM and digital twins can provide an all-important factual grounding for workplace change strategies.
17th December 2021
SWG Newsletter December 2021
With the holidays fast approaching, read our final update for the year on our achievements in 2021.
14th October 2021
Helping Universities Bridge the Finding Gap
Read SWG’s guidance to help facility management teams meet the challenges in maintaining campuses on limited resources and getting ready for the 2022 intake.
5th October 2021
Service Works Global Newsletter 2021
We’re pleased to share an update on how Service Works Global is working to help facilities management professionals across the world.
5th October 2021
Service Works Global Again Recognised With ISO 27001 and ISO 9001 Certifications
Despite a challenging year for so many, Service Works Global has again achieved ISO certification for exceptional information security (ISO 27001) and quality management (ISO 9001).
3rd August 2021
Making Data Work Harder for FM – How to Transition from Spreadsheets to CMMS Software
This guide provides tips on what to consider before CMMS purchase and the steps involved in getting a new system successfully up and running.
11th June 2021
SWG Newsletter June 2021
We’re pleased to share with you an update in this newsletter below on how Service Works Global is working to help facilities management professionals across the world.
1st June 2021
QFM Software Supporting the National Oceanography Centre
Read how NOC is using QFM CMMS software to manage assets, maintenance and bookings, as well as helping maintain ISO compliance.
11th May 2021
Mighty FM and PPP Performance Management with QFM
How service provider Mitie is using SWG’s QFM software to manage FM across 32 education and healthcare PPP contracts.
27th March 2021
QFM Supports Innovation and Growth at Curtin University
How QFM is supporting innovation and expansion at this modern, forward thinking university.
16th March 2021
Technology ‘Need to Knows’ for the Modern FM
Based on the questions we’re asked most often, the Guide covers an overview of asset management, building information modelling (BIM), sensors and CMMS.
19th February 2021
Southern Health NHS Foundation Trust – Leveraging QFM Software to Support Estate Services
How Southern Health NHS Foundation Trust chose QFM CMMS software to help ensure the ongoing provision of high-quality health services.
28th January 2021
BIM and its Worldwide Status
SWG’s Samantha Fuller talks to Facility Perspectives magazine about BIM’s growing importance and adoption in FM.
21st October 2020
Digitising Existing Buildings – New Webinar Series
Why digitise? The industry is moving towards reliance on digital information – join our webinars to learn how you can digitise your buildings.
13th July 2020
Australia More IoT Focused Than International FM – New Research Released
The results of this year’s FM Tech survey have been insightful, particularly in showing the similarities and differences in FM across the world.
2nd July 2020
Service Works Global Extends Market Share With Addition of Excitech’s CAFM Business
Excitech, an Addnode Group company and the UK leader in technology and services for the construction and manufacturing sectors, today announced it will be transferring its CAFM business unit to Service Works Global.
1st July 2020
Service Works Global Awarded ISO Accolade for Quality and Information Security
Service Works Global has again been awarded ISO certifications 9001 for quality management, and 27001 for information security management.
13th May 2020
Returning to Work Safely with SWG
SWG announces launch of three new software applications specifically to help organisations smoothly plan and manage a return to work in compliance with new COVID-19 health and safety requirements.
10th May 2020
FM Tech Survey 2020 Results
Where is the untapped potential in FM? Read the FM Tech Survey 2020 Results for Asia Pacific to find out more.
18th February 2020
Tech in FM Survey – Have Your Say and Win $500
Service Works Global launches the FM Tech Survey 2020 in partnership with leading journals to assess the landscape of the rapidly evolving industry.
5th February 2020
Hot Property for Real Estate Management
Read how BNP Paribas Real Estate, Europe’s leading property manager uses QFM CMMS software to manage the performance of its 600 UK properties.
4th November 2019
Are You Ready For BIM? New Guidance Released by SWG
SWG has authored a new white paper that will help facilities managers understand if BIM is right for their organisation, and how to undertake the process.
11th September 2019
Demystifying BIM – Register for the Webinar
Service Works Global announces the return of its successful webinar sessions to discuss the benefits that BIM (building information modelling) brings to FM and how BIM works in practice with live demonstrations by industry experts.
6th September 2019
Service Works Global Awarded Double ISO Accreditation for Third Year Running
SWG has once again been awarded ISO accreditation for its information security and quality management, proving the company’s continued strength and reliability in its software, services and operations.
29th May 2019
Port Phillip Prison Adopts QFM Software
Port Phillip Prison has adopted SWG’s P3rform Software to maintain professional standards at its maximum security facility in Victoria, Australia.
19th March 2019
5 Reasons Why FM is Not Just an “Operational Expense”
Featured in FM Magazine, SWG discuss why FM is not just an ‘operational expense’, and why board executives must recognise the value the FM profession brings.
8th February 2019
Supporting Aged Care Through Technology-led FM
Aged care facilities are in danger of failing our elderly at a time when more of the population than ever is greying – Samantha Fuller talks to Facility Perspectives magazine on how FM technology can help.
8th February 2019
SWG Live at Total Facilities 2019
The SWG team will be showcasing QFM and P3rform software to demonstrate how FMs can achieve high performing facilities with a return on investment of less than 18 months.
23rd January 2019
Increasing Performance Through Integrated Payment Mechanisms
Samantha Fuller and Nia Swift of SWG talk to FM magazine: how using integrated payment mechanisms can improve operational performance in PPPs.
5th December 2018
Service Works Global Announces Further Expansion in FM and PPP Arena
Service Works Global (SWG) announces merger with the FM division of its Scandinavian sister company, Symetri.
1st October 2018
Latest QFM Release
QFM’s new features have been developed to streamline visitor bookings and support asset management processes.
25th September 2018
New PPP Case Studies – Single LEAP and Eastern Goldfields Regional Prison
Two new case studies looking at how SWG clients use P3rform to manage their PPP O&M projects are now available online.
24th September 2018
SWG Launches Business Intelligence Reporting Tool to Support Facilities & Estates Decision-Making
SWG’s new Business Intelligence (BI) reporting tool allows facilities, estates or space management data to be analysed in depth via your reporting / BI tool of choice.
30th August 2018
Latest QFM Release
The latest version of QFM includes a range of new features to streamline facilities operations.
25th May 2018
SWG Solves the Challenges of Complex Linear Assets with New Release
SWG has announced the release of pioneering new software functionality to improve the reliability, safety and cost of infrastructure networks.
17th May 2018
QFM Express Training June – APAC
Following the successful introduction of online QFM training for our existing clients, SWG is offering new dates and courses for June.
28th March 2018
QFM User Group – Asia Pacific
We would be delighted if our clients can join us on the morning of Thursday 12th April for our QFM User Group Conference, including a networking lunch.
28th February 2018
Stay at the Forefront of FM Innovation – Service Works Global at Total Facilities 2018
SWG will be joining a league of innovators exhibiting at Australia’s leading facilities and workplace event, Total Facilities: 18th – 19th April 2018.
28th November 2017
A Quick Guide to Sensors – New White Paper
SWG has published a new white paper to assist FMs looking to make the transition to using sensors in their facilities.
1st August 2017
Addnode Group Acquires Service Works Group
With over 1,000 client sites across the globe, SWG will continue to design, develop and support QFM and P3rform, its market leading Facilities Management and PPP performance software applications, across the globe.
16th February 2017
Service Works Welcomes New Group CIO to Board
Service Works Group has announced the appointment of new board member, Richard Newell, as Group Chief Information Officer.
28th October 2016
Service Works Global Appoints New General Manager
“Kyle’s diverse technical expertise and his holistic viewpoint make him the ideal candidate to head our Canadian operation; we are confident of the future of the business under his remit.”
14th October 2016
Service Works Group Continues International Expansion with Opening of New Offices in Sydney
Service Works Group (SWG), international P3 performance delivery and facilities management software provider, has announced the opening of its new offices in Sydney.
21st September 2016
Service Works Awarded Prestigious ISO Certifications for Information Quality & Data Security
Service Works has been awarded ISO 9001 and ISO 27001 certifications for its commitment to excellence in quality management systems and information security management.
10th March 2016
How is Technology Affecting Facilities Management?
Technology in facilities management- how will 2016 compare to previous years? See our current insight and take our new FM Software Survey to be in with a chance of winning £500 in vouchers.
16th February 2016
Survey by i-FM and Service Works Group Aims to Provide Insight into FM Software Use in the UK
A new survey by leading FM news service, i-FM, and Service Works Group aims to provide insight into FM software usage across the UK.
3rd February 2016
CMMS: Top Five Reasons to Implement a System
Top 5 Reasons to Implement CMMS (computerised maintenance management system) software, including short term benefits and long term ROI.
16th December 2015
Infographic: FM Trends in 2016 and Beyond
Following an industry survey looking at FM Trends for 2016, Service Works has produced an infographic to analyse the results.
9th December 2015
Service Works’ White Paper Helps FMs Bridge the BIM & CAFM Gap
Service Works Group has released a new white paper to help FMs embrace the technology by providing an overview of BIM in relation to FM.
30th November 2015
QFM Software Serves the New South Wales Parliament
As published in the November issue of Facility Management magazine, this article explains how QFM Software from Service Works Group has enabled the Parliament of New South Wales to streamline maintenance job-logging processes, create efficiencies and ensure complete FM auditability.
23rd November 2015
Videos: FM Trends in 2016
In a series of short videos, Andrew Wilkinson, Strategy and Marketing Director of Sodexo and Mark Kirkham, Director of Service Works briefly address some of the issues that will affect Facilities Management in 2016.
23rd July 2015
Survey Reveals Industry Need for Clear Long-Term Vision of the Benefits of FM Software
A recent survey conducted by Service Works Group and the Facilities Show reveals the need to cut through the jargon to reveal the benefits of FM software.
14th July 2015
Video: Service Works Demonstrates FM Software Innovation at the Facilities Show 2015
In this short video, Mark Kirkham, Director of Service Works, discusses the company’s latest innovations at the Facilities Show 2015.
25th June 2015
Panel Debate Predicts Future of FM Technology in the Workplace
A panel of technology experts at this year’s Facilities Show considered how technology will continue to improve the way our workplaces work.
9th June 2015
FM Software – Can it Unleash the Industry’s Future Potential?
Join the UK’s leading FM technology companies at the Facilities Show to discuss the future of FM software and how it can give your organisation competitive advantage.
11th May 2015
Service Works to Showcase Mobile and Self-Service FM Software at the Facilities Show
Service Works will be demonstrating the latest self-service and mobile enhancements to its flagship facilities, estates and workplace management software, QFM, at the Facilities Show.
9th April 2015
Good Practice Guide to Selecting FM Software
Published by the BIFM in collaboration with Service Works, the guide provides information about the critical issues involved in selecting and implementing a software solution for FM and looks at key technology trends that may influence the decision-making processes.
27th March 2015
The FM Challenge in Education
From leadership and management to technical and compliance knowledge, the key role of the facilities manager in education is the topic of the BIFM Education Special Interest Group event on Wednesday 15 April.
5th February 2015
Buying Power: Guiding FMs Through the Maze of Choosing Software
A new guide from Service Works aids Facilities Managers in selecting an FM software tool and preparing a comprehensive and compelling business case.
10th December 2014
Survey to Build a Picture of FM Software Usage
The Facilities Show, in collaboration with international FM software provider Service Works Group, is conducting the latest UK FM Software Survey which aims to provide the most complete and thought-provoking picture of how technology is impacting the profession.
1st August 2014
FM Software Acronyms Poll Reveals Confusion
A recent poll by Service Works revealed that the numerous acronyms used to describe FM software are causing confusion. A variety of different terms, including CAFM, CMMS, IWMS and MMS are used, but many believe that they all offer broadly similar functionality.
1st July 2014
CMMS: A Planned Attack
This article explores the challenges Maintenance Managers face when selecting a computerised maintenance management software (CMMS) system.
28th September 2022
SWG Newsletter September 2022
SWG’s latest newsletter highlights our focus on cyber security, ISO certification renewal and upcoming presentation at the Smart Buildings Show.
28th September 2022
How to Ensure Your Facility is Making the Most of its Smart Technology
We recently spoke to the journal PFM on the subject of how FMs must prove that the technology used to run their facilities is working to provide the best outcomes.
