From our ongoing webinar series for customers, to launching our new website and providing commentary to the global facilities management industry, Service Works Global (SWG) has been focused on sharing knowledge, connecting with our clients and driving innovation in FM technology.
Read on for more information about what we’ve been working on this quarter.
Customer-Centric Approach
QFM webinars – helping you get the most out of your software
Through our partnership approach, we support our clients throughout their journey towards digitisation, from implementation to ongoing process improvement. We are hosting monthly webinars, to ensure that you get maximum value from using our products. From sharing top tips, through to delving into new modules or showcasing new software releases, our webinars are designed with the customer in mind. Webinars are free of charge for SWG customers to attend. Look out for our emails for more information and how to sign up; alternatively, contact your account manager for more information.
SWG celebrates another successful ISO 9001 & ISO 27001 accreditation
We’ve successfully renewed our ISO 9001:2015 and ISO 27001:2022 certifications in quality management and information security management, respectively, accreditations that we are extremely proud to have held since 2016. These ISO certificates demonstrate our continued adherence to optimal information security standards and our commitment to ongoing quality improvement.
CEO Mats Broman says “We are thrilled to again receive recognition for our adherence and alignment to ISO standards. This recertification proves SWG’s commitment to working at the highest levels of quality and security globally, providing customers with peace of mind that their data and systems are in safe hands.”
Plenary Group at Queensland Schools
Running 10 new primary and secondary schools under a 30-year PPP agreement, Plenary Group relies on our QFM P3rform software to support operational efficiency and asset longevity. Read our new case study to learn how these schools were delivered – with a focus on PPP performance, compliance, asset lifecycle management and user-friendliness so their end users could log jobs in just 30 seconds.
New website launch
Welcome to our new website! The new design is all part of our ongoing efforts to elevate the SWG digital experience. It features simplified navigation and a more modern look to make it easier to find what you need – from webinars to white papers to the information you need about our FM, BIM, Space, PPP and IoT software.
Industry Commentary
Navigating a new digital landscape
We were delighted to be invited to contribute to IWFM’s (UK Institute of Workplace and Facilities Management) three-part webinar series focused on digital transformation in workplace and facilities management. The webinar, ‘A Changing Tech Landscape: Navigating Digital Transformation in WFM’, explored how emerging technologies are reshaping the profession.
Paul McCarthy, our CTO, joined fellow FM industry experts, Dr Daryn Fitz from Symetri, and Simon Iatrou from Magenta Associates on a panel chaired by IWFM. Watch the recording here to gain a clear understanding of how digital asset data and integrated smart systems could deliver transformative change within your organisation.
Practical ways to improve workplace sustainability
Net zero is more than just a buzzword, it’s become a strategic priority for 75% of organisations according to new research from FMJ and Service Works Global. A new guide, ‘Practical ways to improve workplace sustainability’, provides clear definitions and breakdowns, actionable advice for facilities managers to create a plan to get to net zero and the role of CAFM systems within them. Read the full guide here.
SWG at Digital Construction Week
In June, SWG’s Product Solutions Manager, Pål Janson took to the stage at Digital Construction Week in London, UK, joining forces with our sister company, Symetri, to explore the power of digital transformation in the built environment. Pål and Steve Rudge from Symetri co-presented a compelling session on how our collaboration helps streamline asset management, from construction through to facilities operation, using digital twins and the principles of ISO 19650.
If you would like more information on any of these news items, please contact us here.
