Category: Benchmarking

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Maximising ROI from CAFM: Contractors

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From Transition to Triumph: Paving the Way for Long-Term Success

Upgrading CAFM software, with the right plan and know-how, can be achieved smoothly and lead to long-term success.

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Take a Chance on Change, Don’t Settle for So-So

This blog highlights the benefits of upgrading to advanced CAFM software and provides a guide for successful implementation.

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Are You Buying Vapourware?

We discuss choosing reliable software to manage growing workloads & provide criteria to avoid vapourware- products with undeveloped features.

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30 Years of FM and SWG

Celebrating our 30th birthday, we look back over the last three decades of our history and the evolution of the FM landscape.

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2023: A Year in Workplace Tech

We reflect on 2023 - a year of workplace focused technology including AI, the Metaverse, retrofitting with BIM and Digital Twins.

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2022 in Review – What Were the Priorities in FM?

As the year draws to a close, we’re taking a look back at what aspects of facilities management most interested those in the sector over the last 12 months.

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The Evolution of an Industry – 10 Years of FM Surveys

Take a look back over how technology in FM has changed over 10 years, then take part in our new industry survey with FMJ.

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How CAFM is Making Us Wiser About Being Older

Facility management teams will play a significant part in helping aged care homes meet the new aged care reforms recommended by the Royal Commission.

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How to Choose the Right CAFM Software

A wide choice of CAFM software means harder decision making. Read our guidance to make sure you pick the best CAFM for your organisation.

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2019 in Review – What Were the Priorities in FM?

New Year is a time of reflection, and we’re looking back on the priorities for facilities management professionals over the last 12 months.

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PPPs in Their Operational Phase – Survey Highlights

The operational phase of a PPP is an increasingly important concern among industry practitioners - read the highlights of our recent survey here.

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Technology: Are FMs Embracing Change?

‘Technology as a force for change – we are all technology companies, aren’t we?’ A commentary on the debate featuring SWG.

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Can Healthcare Estates Afford Automation?

Automation across healthcare IT systems could be the answer to improving the patient journey, but how feasible is it to the average hospital?

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2018 in Review – What Were the Key Priorities in FM?

Looking back on 2018, what topics were of most interest to FM professionals? Read our round up here.

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More Haste, Less Speed – The Race for FM Quality

The demand for speed in FM shouldn't be at the expense of quality - how mobile audits through a CAFM app can monitor service standards quickly and easily.

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Globalisation – What FMs Need to Know

The FM industry has found solidarity in globalisation, aided by ISO 41001 and the catalyst of FM technology.

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FM Automation Made Simple

While there are many perceived barriers to the automation, it is within the reach of FMs and can provide significant organisational change.

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Top 5 FM Technology Trends 2018

We reveal the top five technology trends that FM professionals are preparing for this year and beyond, following our 2018 FM Software Survey with FMJ.

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Is Budget Limiting Tech in FM?

While some early adopters are certainly reaping the benefits of sensors and robotics, there are hurdles to overcome before these become widespread.

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QFM User Group Summary

A look at the QFM User Group held in London last week, including guest client speakers from Luton & Dunstable NHS Trust and Anabas.

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Beyond the Hype – Let Us Know Your Views

Our FM Software Survey 2018 has been open for a week and early results are already painting a picture of the industry. Does it match your view?

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Work Smarter, Not Harder, in 2018

Forget new year's resolutions - get things done faster, cheaper and more efficiently in your facility by switching to CAFM software.

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Living Wage Week

The Living Wage provides fair pay for a fair day’s work, and is a voluntary rate higher than minimum wage. More employers are now signing up to this scheme after seeing the benefits to productivity.

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Acronyms – The Future of FM Communication?

Acronyms like HVAC, AP, PPM and even FM are commonly used in facilities management, but at what point do acronyms become jargon?

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Technology Trends in Australian FM

The facilities management sector in Australia is embracing the benefits of mobile technology to effectively manage FM operations, but wearables and IoT are less popular, research reveals.

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The Future of Climate Change and the Impact of Facilities Management

How construction and facilities management hold the key to helping reduce carbon emissions on a global scale.

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Are You BIM Ready?

BIM is becoming more widely used throughout the world and facilities management is reaping the benefits - although implementation hasn't been as easy as perceived.

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Why FM is Turning to Systems Integration

Integrating CAFM with other systems brings far-reaching and powerful benefits and now is firmly on the agenda for the FM industry.

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Technology and Automation – The Effects on a Global Scale

Following last week’s article on automation and robotics, SWG presents a wider picture of technology in FM using research from our global FM software surveys.

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Digital Transformation in FM

Is technology just another fad, unlikely to deliver long term sustainable benefits? Samantha Fuller, General Manager of SWG Asia Pacific took to the stage to debate this question.

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APAC FM Software Survey – Preview

Service Works releases some emerging trends from the FM Software Survey in advance of the full analysis.

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How is Technology Affecting FM? 2016 Software Survey Summary

Highlights and conclusion of FM Software Survey 2016 - how is technology affecting facilities management?

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FM Software Trends 2016

In the last of three new reports looking at the facilities management industry, SWG reveals top FM software trends for 2016, including mobile and use of self-service technology.

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FM Technology Usage & Benefits

In the second of three reports researching the FM industry, Service Works investigates how CAFM software is used, its benefits and also compares usage of Excel and paper-based systems.

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FM Market Insight 2016

Following an industry-wide survey into how technology is affecting facilities management, SWG has released new research which investigates the position of the FM market in the UK and Ireland.

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Survey Reveals Business Benefits of CAFM Software

Following an industry wide survey investigating how technology is affecting facilities management, Service Works reveals the top business benefits of using a CAFM system.