User Unable to Login – No Geography Assigned

If a user encounters the system message “No Geography is assigned to this user” (as shown below) when attempting to log in to QFM, a QFM administrator must assign geography to the user.

This procedure describes how an administrator can assign the correct geography to a user.

  1. To assign Geography to a User, go to Administration > Users & Profiles > Manage Users, and search for the user.
  2. Once you have located the user, select their Personnel Name to take you to their Personnel Details page.
  3. If the user has not been assigned Geography you can now do this by selecting Change, and using the icon to open the Select Location pop-up box.
    Note: The orange icon will display once Change has been selected.
  4. Select Advanced Options within the Select Location pop-up box.
  5. Search for the Site you would like to assign to the user.
  6. Select the Site and then the Select button.
  7. The Geography should now be added to the user, as shown below.
  8. Select Save, and a notification will appear at the top of the screen to confirm that the Personnel has been updated, as shown below. The user should now be able to login successfully.