Whenever I update an event with job progress, an automatic notification is sent to the Reported By/Requested By/Assigned To personnel. How can I stop these automatic notifications?

Problem
Whenever I make an update to an event regarding job progress, an automatic notification is sent to the Reported By/Requested By/Assigned To personnel. How can I stop these automatic notifications?

Cause
QFM configuration settings are switched on so that these personnel receive automatic notifications when events are updated.

Resolution
This procedure must be undertaken by a user with QFM administrator rights.

To disable the notifications when an event is updated:

1. Log in to QFM as an Administrator.
2. Navigate to Applications > Admin > Maintain Classes, then use the navigation arrows at top left to locate the Global User Class.
3. In the Permissions section, select FM > FM Event then the blue box next to Event. This opens the QFM Parameters section on the right-hand side of the screen.
4. In the QFM Parameters section navigate to the sections named Email Confirmation to Assigned To, Email Confirmation to Reported By and Email Confirmation to Requested By. Here you have the options to control when email notifications are sent/not sent, at different stages of the event cycle.