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SWG offers different types of facilities management audits to give facilities managers the tools to identify failing standards of service and assets and prove SLAs or other industry standards have been met. Our auditing tools complement QFM’s reactive and planned maintenance features providing a constant quality improvement cycle.
Maintain compliance with industry regulations and internal standards, ensuring that your organisation stays on top of legal and operational requirements
Customise the data collected to ensure only the relevant insights are analysed and track trends specific to your organisation’s needs. Typical data can include number of fails, comments and reason for failure.
Facilities management audit workflows are created with the ability to pause an inspection, schedule a return visit, mark room as unavailable for audit, to give inspectors full control and flexibility.
Conduct facilities management audits on-the-go using mobile devices, allowing auditors to complete tasks in present time with access to relevant data and audit checklists, giving FMs increased flexibility, even without online connectivity.
Audits can also be dispatched directly to the mobile of an auditor or FM operative allowing an easier and more efficient process.
Capture audit data in real-time during inspections, including photos, notes and ratings, simplifying the process and improving efficiency. Errors are reduced as information is available immediately allowing issues to be flagged and corrected quickly and resolved faster.
The integration between QFM audits and our reporting tools provide full access to the captured audit data ready for manipulation and visualisation using aids such as Microsoft Power BI and Tableau.
Looking at audit data can help facilities managers take action to improve service quality, reducing the frequency of remedial visits and wasted resources.
If preferred, rather than inspect each individual job, the system can sample a percentage of jobs, and will automatically generate and schedule the required inspections.
This percentage is taken from qualifying jobs at random, producing an average set of audit data on which to base decisions and monitor SLAs.
“The QFM app allows us to perform necessary compliance checks on various items and equipment, and record faults there and then, which automatically feed back into the system.”
Copyright © 2025 Service Works Global. All rights reserved. Designed by Damteq®
Service Works Global Ltd.
SWG House
4 Keswick Road
London
SW15 2JN
United Kingdom
Copyright © 2025 Service Works Global. All rights reserved. Designed by Damteq®
