Service Works Global (SWG) is pleased to announce the successful renewal of our ISO 9001:2015 and ISO 27001:2022 certifications, recognised globally as leading standards for quality management and information security. Having maintained ISO certification since 2016, this achievement reflects our ongoing commitment to excellence, innovation, and the continuous enhancement of our products and services.
In the 10 years since our first certification, we have expanded our solutions to meet the changing demands of a rapidly evolving FM sector. From established solutions – such as our flagship CAFM product, QFM, to newer innovations including digitalisation services and our connected building platform, Geminus – these ISO certifications demonstrate the robust processes, governance, and quality standards that underpin everything we deliver.
ISO 9001 reinforces our culture of continual improvement; ISO 27001 gives customers peace of mind that their data and systems are secure, with information management practices to the recognised security standards.
Audited by the Amtivo (formerly known as British Assessment Bureau), achieving and maintaining these certifications requires rigorous assessment across all areas of the business.
Global Marketing Director Hazel Bedson, our Quality Management Representative says, “We are incredibly proud to have successfully renewed our ISO 9001 and ISO 27001 certifications. This achievement reflects the dedication of our teams in maintaining the highest of quality and security in all business areas, and our commitment to continual improvement.”
