Villa Maria Catholic Homes (VMCH) is a for-purpose organisation providing aged care and support to communities across Victoria, Australia for over 100 years. Managing more than 125 owned, leased and managed properties, VMCH selected QFM CAFM software from Service Works Global after determining that its incumbent work management system could no longer support an organisation of its size and complexity. Read more about VMCH’s work with QFM in this new case study.
Safeguarding a vulnerable population meant software security was high on the list of VMCH’s requirements, as was a CAFM that could help it fulfil a strong asset management strategy – ensuring resident safety, maintaining regulatory compliance, and driving financial sustainability through long-term planning. VMCH also integrated QFM with their contractor management software to ensure only approved contractors that meet its compliance requirements are permitted on site.
Quality and auditability are further supported by QFM’s Dynamic Forms, providing fully custom checklists via the QFM mobile app. They ensure that room inspections are completed thoroughly, with anything needing attention raised as a work order.
“We’ve implemented this recently and it’s working really well. It provides visibility that the checks have been completed, by whom, and allows us to report on that when required. We’re also able to see which rooms have been inspected within a given time period so we can ensure every room meets our standards,” says Susan Raffo, General Manager – Property Asset Management.
Read the full case study here. If you’d like more information about how you can improve compliance and financial control at your site, contact us here to arrange a chat.
