Learn more about Service Works Global, our established customer base and the alliances which we have forged with leading FM and PPP industry bodies.
Powerful CAFM software for unparalleled control and monitoring of facilities, assets and resources.
We are the trusted partner of leading organisations worldwide
Streamline the management of asset, building and maintenance activities to optimise the efficiency of facilities management services and deliver a rapid return on investment.
Build the solution that fits your estate’s unique needs and challenges with our modular CAFM software.
Whether it’s improving and automating the helpdesk and reactive maintenance on site or better monitoring and managing assets, QFM software has all the tools facilities managers need to improve efficiencies and optimise the performance of buildings.
Monitor service delivery levels in real-time and ensure KPIs are met and improved upon. In-depth reporting allows facilities managers to track the performance of contractors, as well as track where that work took place and associated costs. Track and manage reactive and planned maintenance to extend asset life and reduce downtime.
Our CAFM software enhances compliance by centralising building and estates data, automating processes and simplifying report creation. Access to a digital paper trail of maintenance activities and performance enables proactive compliance management, improved operational transparency and data-driven decision-making. Customisable reporting features allow organisations to meet specific regulatory requirements efficiently.
Monitor and manage assets across their whole lifecycle: reduce downtime, improve performance, extend asset life, lower maintenance costs and reduce unnecessary call outs within QFM software. Reporting tools allow facilities managers to identify under performing and inefficient assets and take action. Furthermore, when QFM is integrated with our IoT platform, Senslinc, energy usage and output can be monitored in real-time to ensure assets and buildings are performing as sustainably as possible.
Unleash more power from your data by connecting SWG to any system.
QFM is a modular suite of facilities management software which optimises the control of assets and resources, improves service delivery and delivers significant operational cost reductions.
QFM software has extensive inbuilt reporting providing enterprise-wide visibility of critical performance information
Our CAFM software integrates with our complimentary products, QFM Space, QFM BIMi and Senslinc IoT platform for a complete end-to-end solution
QFM is proven to deliver a tangible ROI to customers in as little as 12 months and ongoing cost savings year-on-year.
QFM CAFM software streamlines facility management, enhancing efficiency, reducing costs, improving service delivery, and providing actionable insights for service providers.
Explore more on Service Providers“QFM generates on average 10,500 PPM jobs per month, which are all automatically scheduled and allocated to operatives. Unlimited schedules can be set up for each asset, with the ability to define the work duration and priority level to allow automatic suppression of lower-priority tasks in the event of a clash.”
QFM CAFM software optimises facility operations in healthcare, ensuring compliance, improving maintenance, enhancing patient experience, and reducing downtime.
Explore more on Healthcare“The system has dramatically improved communications between the Estates Department and our hospitals and clinics across the region.
It drives revenue and, more importantly, ensures the ongoing provision of high quality health services to which we are committed.”
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QFM CAFM software improves campus management, enhancing facility maintenance, streamlining operations, ensuring compliance, and supporting a better student experience.
Explore more on Higher Education“The University had a fairly extensive and complex list of requirements and QFM was the only system that could fully demonstrate that it fulfilled all of our requirements in a similar environment. The software demonstrated its ability to operate effectively in a busy educational institution and our choice was clear. For us, the selection of QFM was a risk-free decision”
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QFM CAFM software enhances venue management, streamlining maintenance, improving safety, optimising operations, and ensuring seamless event experiences at large venues and stadia.
Explore more on Stadia & Venues“It’s so easy to use. People at MCG are really busy and there’s little time for extensive software training. QFM is incredibly practical for us and the functionality and technology that it uses is being enhanced all the time, to ensure that facilities management at the ‘G’ moves with the times.”
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QFM CAFM software optimises transport infrastructure management, improving maintenance, reducing downtime, enhancing safety, and streamlining operational efficiency.
Explore more on Transport & InfrastructureFull project support before, during and after implementation. Alongside our suite of leading facilities, space and building lifecycle management software, Service Works Global offers a range of consultancy and technical services to ensure you get the most out of your solution.
Improve performance, security and ensure continuity and robust disaster recovery with cloud hosting services.
The global SWG team works with you every step of the implementation, ensuring rollout is as smooth as possible.
Easily integrate SWG's software offerings together, or into different systems without losing functionality.
SWG offer a range of product training courses to build confidence and get the most out of your software.
Dedicated software support to empower facilities management teams and to streamline operations.
QFM is a computer-aided facilities management (CAFM) software. It helps FM teams to manage essential daily tasks such as:
– Service requests such as maintenance, cleaning and bookings
– Assigning and tracking work orders to in-house teams and / or contractors
– Scheduling planned preventative maintenance (PPMs)
– Improving asset condition
– Reporting
– And much more.
QFM from Service Works Global is one of the most adaptable CAFM systems on the market. QFM has been developed to work in harmony with your organisation. Take only the modules you need and expand it as you grow; customise it to fit existing naming conventions and processes or use it straight out of the box; and QFM integrates with any other software for seamless, secure information sharing.
Our CAFM software integrates seamlessly with our other applications: QFM P3rform (for performance management), QFM Space (for space and move management), QFM BIMi (for building information modelling and digitisation) and Senslinc (our IoT reporting platform) to provide an unrivalled workplace and building lifecycle management (BLM) solution.
Commitment to our clients is a cornerstone on which we build our business. This partnership approach drives us from our first conversation – listening to and understanding your challenges – through to post-implementation training and beyond. Find out more about our company values here.
We’re active in the industry to help us gain and share FM and digitisation insight, and develop this into our software. We release software updates 3-4 times a year with new modules, functionality and security updates so you can be sure your software meets the demands of your team.
QFM reduces operational costs by optimising maintenance schedules (e.g., through PPM), extending asset lifecycles, minimising downtime, improving inventory control to reduce spare parts waste, and enhancing labour efficiency through better planning and communication.
Our CAFM software offers a dedicated mobile app, offering improved communication and efficiency with all operatives. The QFM app gives techs and contractors real-time work order management information in the palm of their hand. Allocate jobs to the geographically closest operative using GRS, and enable the team to receive, update and close jobs on the move, even in areas of limited or no reception.
QFM CAFM software solutions are highly adaptable and beneficial for a wide range of organisations across various industries. Whether you manage a large hospital, a university campus, a stadium, or a sprawling transport network, our scalable CAFM can be tailored to meet your specific needs and challenges.
Whether you’re transitioning from a paper or spreadsheet-based system, or moving from different CAFM provider, we guide you every step of the way. We can recommend what functionality would benefit your team most, help you get your data in order ready to add to QFM, and work on an implementation plan so you know what to expect at every step.
Contact us here to speak to one of our team, and see how we can help with your project.
Copyright © 2026 Service Works Global. All rights reserved. Designed by Damteq®
Service Works Global Ltd.
SWG House
4 Keswick Road
London
SW15 2JN
United Kingdom
Copyright © 2026 Service Works Global. All rights reserved. Designed by Damteq®
