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PPP & Performance Management Software

QFM P3rform provides ultimate control, compliance and insight to help your team excel within a performance-based FM contract or PPP (public-private partnership).

Performance Management Software

Join the world’s largest FM service providers to streamline delivery, mitigate risk and deliver long-term cost savings.

P3 Performance Management Save Time And Money

Save time and money with automated performance reporting

QFM P3rform’s fully integrated payment mechanism (paymech) aligns to your unique contractual terms and assesses performance against each SLA and KPI. Performing this process manually via spreadsheet, even for small contracts, can take days and carries high risk of inconsistency, omission and error.  

The software produces complex reports at the touch of a button, calculating all deductions and rebates accurately and transparently. 

P3 Performance Management Track P3 Performance

Gain clear insight into performance and mitigate penalties

QFM P3rform is fully tailored to your contract(s), providing the ability to track performance accurately. Real-time monitoring forewarns of potential service failures so resources can be redirected to the most critical areas, therefore avoiding penalty deductions. 

Multiple contracts can be managed within the same system, making it easier to prioritise deadlines and optimise workforce resources. 

P3 Performance Management software - Improve P3 Transparency

Improve transparency and auditability for all stakeholders

No more spreadsheets – record and track all requests and services on QFM P3rform. Each activity is time and date stamped from start to finish for full auditability, with all data stored centrally for operational and financial reporting. 

The software isn’t just for service providers; PPP public sector partners benefit from the ability to see a live dashboard of progress against deadlines and how the project is running, as well as producing reports to comply with requirements.  

Integrate with critical workflows

Unleash more power from your data by connecting SWG to any system.

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Find out how we can help you improve service quality and delivery, optimise equipment performance and reduce expenditure, and gain insight into data using easy to understand dashboards and reports.
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What makes QFM P3rform performance management software different?

Performance-driven and PPP projects around the globe are using SWG’s P3rform software to improve transparency, auditability and operational efficiency.

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The only fully integrated paymech

Data never leaves our system for calculations: every step is fully transparent and reports can be rerun for audit purposes at any time.

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Speed up operations

Unique insight into where best to channel FM resources to deliver the most efficient, cost-effect service.

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Tailored to your project

Built to the exact terms of your PPP contract(s) and combined with extensive FM functionality for exceptional PPP management.

Helping businesses with their asset management

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Healthcare Facilities Hospital Staff

Fully integrated performance management software for healthcare facilities & estates managers

Performance management software from service works global helps healthcare facility teams optimise operations, ensure patient care quality, maintain compliance, and improve efficiency.

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“QFM is a sophisticated application and we use it to manage the entire Calvary Mater Hospital PPP contract. It is crucial that the performance is tightly monitored and managed. QFM is a completely integrated application, so if there was to be a performance failure, then the system will automatically flag it and calculate the abatement, because the application integrates measurement into daily maintenance operations.”

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Higher Education Estates Management - University Building

Optimise efficiencies across campus with a robust and comprehensive performance management software from SWG

QFM performance management software helps university facility management teams optimise campus operations, enhance maintenance, ensure safety, and improve resource management.

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“If you have to comply to an SLA within, say, two hours, the clock starts ticking as soon as the request is entered into the system. If at the end of the two hours you’ve still not dealt with it, the system automatically calculates the deduction based on the contract specification. We have to be proactive, carry out the work and stop the clock, or else we risk being penalised.”

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FM Service Provider Using CAFM

The performance management software of choice for service providers globally

QFM’s performance management software helps facility management teams streamline operations, improve service delivery, ensure compliance, and enhance efficiency.

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“On the recommendation of JCI, Service Works Global’s software was introduced during the construction phase as a result of the company’s extensive experience with P3 contracts and the healthcare sector. Technology was required to help meet the challenge of providing a seamless transition from building site to working hospital and to ensure that the highest quality maintenance and building services were being provided from day one.”

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1820

Improve visitor experience and take better control of contracts with SWG's performance management software

QFM performance management software helps stadium and venue teams streamline operations, ensure safety, improve guest experience, and optimise maintenance efficiency.

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Ensure the smooth running of your facilities and linear assets through one reliable performance management software platform

Performance management software from SWG helps FM teams working within transport and infrastructure enhance operational efficiency, ensure safety, optimise maintenance, and monitor linear assets effectively.

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Don’t take the leap alone

Full project support before, during and after implementation. Alongside our suite of leading facilities, space and building lifecycle management software, Service Works Global offers a range of consultancy and technical services to ensure you get the most out of your solution.

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Cloud Hosting

Improve performance, security and ensure continuity and robust disaster recovery with cloud hosting services.

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Implementation

The global SWG team works with you every step of the implementation, ensuring rollout is as smooth as possible.

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Integration

Easily integrate SWG's software offerings together, or into different systems without losing functionality.

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Product Training

SWG offer a range of product training courses to build confidence and get the most out of your software.

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Software Support

Dedicated software support to empower facilities management teams and to streamline operations.

Frequently asked questions

QFM P3rform is PPP performance management software for the operational phase of a public-private partnership project. It ensures transparency of key project information, promotes trust and provides full auditability to all stakeholders. The software calculates all pain share / gainshare payments and provides valuable data for FMs into site performance to ensure contract SLAs are met.

QFM P3rform is powered by our sophisticated CAFM software, giving FMs unrivalled insight and control over daily operations including:

– Service requests such as maintenance, cleaning and bookings
– Assigning and tracking work orders to in-house teams and/ or contractors
– Scheduling planned preventative maintenance (PPMs)
– Improving asset condition
– Reporting
– And much more.

QFM integrates seamlessly with our other applications: QFM Space (for space and move management), QFM BIMi (for building information modelling and digitisation) and Senslinc (our IoT reporting platform) to provide an unrivalled workplace and building lifecycle management (BLM) solution.

QFM P3rform is the only software on the market to offer a fully automated payment mechanism. Data never leaves the system during reporting, providing full auditability of all calculations.

Our software is backed by a global team with over 20 years’ experience of working with the bid and operational stages of PPP projects. We provide consultancy services such as due diligence on contracts to resolve contractual emissions or conflicting clauses, helping to reduce the risk of conflict and keep the project running smoothly.

Commitment to our clients is a cornerstone on which we build our business. Find out more about our company values here. This partnership approach drives us from our first conversation – listening to and understanding your challenges – through to post-implementation training and beyond. There’s a reason the biggest service providers in North America have partnered with us.

We’re active in the industry to help us gain and share FM, PPP and digitisation insight, and develop this into our software. We release software updates 3-4 times a year with new modules, functionality and security updates so you can be sure your software meets the demands of your team.

Whether you’re at bid stage, or already in the operational phase; using a spreadsheets or transitioning from another CAFM or O&M system; we guide you every step of the way. We can recommend what functionality would benefit your team most, help you get your data in order ready to add to QFM P3rform, and work on an implementation plan so you know what to expect at every step.

Contact us here to speak to one of our team, and see how we can help with your project.

Ready to get started?

Find out how we can help you improve service quality and delivery, optimise equipment performance and reduce expenditure, and gain insight into data using easy to understand dashboards and reports.