One of the highlights of this release is the new Guest Login feature, which allows those without a QFM profile to create requests on the system. This is particularly beneficial for shared computers and kiosks, offering customers and members of the public the opportunity to log jobs quickly and easily.
- Choose which modules to give guests access to – for example, the ability to log a job, request porterage or book a meeting room
- Pre-populate the location of the terminal to show the helpdesk where the job was logged
- Streamline data entry forms, by selecting fields to be optional, mandatory or hidden
- Allow the user to provide contact details for updates on job completion if required