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About Service Works Group

Provided below are some key facts about us and our experience:

  • Parent company: Service Works is part of the Addnode Group, one of Europe’s leading suppliers of software & services for design, construction and product data information. Addnode Group employs 1,300 staff across Europe, India and the USA. The company has net sales of €250m and is listed on the Nasdaq Stockholm
  • Service Works has been a leading provider of computer aided facilities management (CAFM) software to the global FM market for over 20 years. During that time, we have established hundreds of successful client partnerships and developed extensive in-depth knowledge of the international FM and real estate industry.
  • International expertise: we deliver CAFM and integrated workplace management software (IWMS) software solutions to organisations throughout the United Kingdom, mainland Europe, Australia, Canada, USA, the Middle East and across Asia
  • PPP industry leader: We are the world’s leading supplier of operational performance management software and payment mechanism (paymech) software to the global PPP market
  • Our flagship facilities, property and space management software, QFM, is used across 1,000 sites globally
  • Our specialist PPP performance management software, P3rform, is used to manage over 200 PPP contracts across the globe, including 100 educational, 50 healthcare and 25 justice PPP contracts
  • We have offices in the UK, Australia, Canada, Kuwait and Saudi Arabia, and partner offices across South East Asia, allowing us to provide our customers with local business support coupled with the extensive software development resources and scalability afforded by an international provider
  • Each year we invest over 60,000 hours into product research and development
  • We are an accredited Microsoft Gold Independent Software Vendor, demonstrating the highest level of skill and expertise with Microsoft technologies and a proven capability to satisfy clients’ requirements
  • We leverage the latest in technology to deliver our customers with robust, flexible and functionally rich software solutions. Our offerings include web and mobile apps, Cloud and hosted, to meet the needs of every business
  • We provide all of our customers with an end-to-end solution, from software configuration and installation, through to delivery and support, all tailored to meet unique client demands
  • Our broad range of professional services are conducted by experienced and highly skilled personnel and controlled using proven project management methodologies, to ensure that our software solutions are always delivered on time and within budget
  • Customer loyalty: Over 35% of our customer base have used our software for at least ten years
  • Industry thought leader: we collaborate with important industry associations including the British Institute of Facilities Management, Facility Management Association of Australia and The Canadian Council for Public-Private Partnerships to produce guides and whitepapers designed to educate facilities, property and PPP industry professionals in an ever-changing and evolving marketplace
July 2018

Is Budget Limiting Tech in FM?

While some early adopters are certainly reaping the benefits of sensors and robotics, there are hurdles to overcome before these become widespread.

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GDPR compliance software tool
June 2018

Service Works Global Launches GDPR Tool for its Market-Leading FM Software Solutions

SWG launches new GDPR Utility tool to aid customers in managing compliance with the new EU regulations.

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SWG at Facilities Show 2018
May 2018

SWG to Showcase the Latest in FM and Workplace Technology at the Facilities Show

International technology provider, Service Works Global (SWG) will be exhibiting at Facilities Show 2018 on stand P750.

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