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Leave paper job sheets and emails behind – the QFM app gives techs and contractors real-time work order management information in the palm of their hand. Allocate jobs to the geographically closest operative using GRS, and enable the team to receive, update and close jobs on the move, even in areas of limited or no reception.
Allocate work based on skills, location and capacity. Your team is always in the loop with instant access to work orders, maintenance history and technical manuals.
QFM’s offline functionality means work can continue without interruption even when mobile signal or Wi-Fi signal drops.
Record customer feedback and sign off at the touch of a screen, even in areas of limited or no reception.
QFM intelligently assigns jobs to the most appropriate operative based on skills, location and capacity and then instantly despatches detailed work orders to their mobile device. Jobs can be updated on the go (including with images) leading to improved data accuracy, and the system automatically time and date stamps work start and completion to improve performance reporting.
Operatives can also use their mobile to scan bar codes and QR codes to access outstanding asset and service requests or history.
Custom forms can be created for the QFM app to support a wide variety of tasks, such as asset inspections, building condition reports and customer satisfaction surveys. Photographs and other attachments can also be uploaded to provide an accurate picture of asset and building condition.
Forms can also be used to improve FM safety, such as requiring acceptance of a health and safety form or risk assessment. Read more on our QFM Forms and Checklists page.
The QFM app is the ideal way to undertake audits, such as to inspect rooms, service levels and job quality. Custom audits forms created on QFM can be scheduled and undertaken by an operative via mobile, answering questions and attaching photographic evidence as required. Should an area be unavailable, the inspection can be easily rescheduled.
Proof of presence checks can be implemented such as barcode scanning when accessing rooms. Read more on our Inspections & Audits page.
As well as having full access to work orders, maintenance history and the ability to update work progress, operatives can request spare parts or consumables like cleaning products via the app, minimising service delays.
Read more on our QFM Stock Management page.
“Adopting a fully integrated solution with a dedicated mobile app enabled us to create a more responsive workforce.”
Copyright © 2025 Service Works Global. All rights reserved. Designed by Damteq®
Service Works Global Ltd.
SWG House
4 Keswick Road
London
SW15 2JN
United Kingdom
Copyright © 2025 Service Works Global. All rights reserved. Designed by Damteq®
